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ServiceNow is a leading provider of cloud-based solutions that help businesses streamline their operations and improve their overall efficiency. The company offers a wide range of products and services, including its popular Performance Analytics platform. To help professionals validate their expertise in this area, ServiceNow has developed the Certified Application Specialist - Performance Analytics (CAS-PA) certification program.
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The CAS-PA certification exam covers a range of topics, including data collection, data visualization, reporting, and dashboard creation. Candidates are expected to have a solid understanding of ServiceNow's Performance Analytics application and its features. They must also be able to apply this knowledge to solve real-world business problems. CAS-PA Exam consists of 60 multiple-choice questions and must be completed within 90 minutes. A passing score of 70% or higher is required to earn the CAS-PA certification.
NEW QUESTION # 15
Which of the following visualisation types allow you to add multiple data sources of the same type in the UI Builder? (Choose two.)
Answer: A,C
Explanation:
You can add multiple data sources of the same type for time series (including Area, Column, Line, Stepline, and Spline) and bar (including Horizontal bar and Vertical bar) visualisations.
NEW QUESTION # 16
Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?
Answer: B
Explanation:
'Show score update time' shows the timestamp of when the score was last updated.
'Follow filters' set for a workspace page. When enabled, the visualisation displays on a workspace with the filters set by the page. Toggle off to disable a visualisation from accepting any filter input.
'Background refresh interval (minutes)' shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.
'Real time update' updates score in real-time.
NEW QUESTION # 17
Which system property enables an administrator to allow specified user roles to select indicators as data sources from the Data Visualisation Configuration panel?
Answer: A
Explanation:
par_vis_config.data_source.can_select_indicator property specifies roles (comma-separated) which can select indicators as data sources from the Data Visualisation configuration panel. If empty, all users can select the indicator sources that they have access to.
Type: string
Default value: empty
Location: System Property [sys_properties] table
com.snc.pa.dc.max_row_count_indicator_source property sets the maximum number of rows allowed to be fetched from an Indicator Source.
glide.source_control.checksum_required property allows you to enable optional checksum validations and sanitisations.
glide.knowman.search.apply_role_based_security property honours read access to knowledge bases or articles specified for roles if set to true. If false, it enables specified user criteria to override read access specified for roles.
Reference:https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/reference- pages/reference/r_AvailableSystemProperties.html
NEW QUESTION # 18
Which of the following statements best describes Performance Analytics Spotlight?
Answer: A
Explanation:
The correct answer is A. A rank list of records based on several weighted conditions, because Performance Analytics Spotlight prioritizes operational records by evaluating multiple business-defined criteria.
Spotlight allows organizations to identify records requiring attention even when their standard priority field does not adequately represent their operational significance.
The application uses Spotlight Groups and Spotlight Criteria.
A Spotlight Group defines the population of records being evaluated, while individual Spotlight Criteria define the conditions used to assign weighted scores.
For example, an organization might evaluate incidents using the following criteria:
* Incident has remained open for an extended period: weight 30.
* Incident has been reassigned multiple times: weight 20.
* Incident affects a business-critical service: weight 40.
An incident meeting all three conditions would receive a combined weight of 90.
Records can then be ranked according to their accumulated Spotlight scores, allowing teams to focus on the most significant items.
Spotlight evaluations are performed through scheduled jobs, and results can be reviewed using Spotlight interactive analyses.
Unlike ordinary priority-based sorting, Spotlight supports multiple weighted criteria and can identify records that otherwise appear relatively unimportant.
It does not simply display an indicator score or historical process trend.
ServiceNow explicitly describes Spotlight as a mechanism for ranking records using multiple weighted criteria.
Therefore, option A is correct.
ServiceNow
References: ServiceNow Performance Analytics - Ranking Records with Spotlight; Spotlight Groups; Spotlight Criteria; Weighted Scoring; Spotlight Interactive Analysis.
NEW QUESTION # 19
What is the best practice to manage deprecated Homepages?
Answer: C
Explanation:
The correct answer is B. Use the "Convert to Dashboard" UI Action, because ServiceNow provides a migration mechanism for converting deprecated Homepages into responsive dashboards.
Traditional Homepages were progressively deprecated as ServiceNow introduced responsive dashboards and Next Experience interfaces.
Rather than rebuilding existing Homepage configurations manually, administrators can use the supported conversion workflow to migrate eligible Homepage content.
In the documented bulk-conversion process, an administrator navigates to sys_portal_page.list, selects the required Homepage records, and chooses Convert to Dashboard from the Actions on selected rows menu.
The conversion creates corresponding responsive dashboards using the eligible Homepage configurations.
This approach reduces administrative effort and preserves the reusable content structures supported by the conversion process.
ServiceNow also provides a Homepage deprecation help tool. In newer migration workflows, the tool supports converting Homepages into tabs on new or existing dashboards using the Convert to tabs action.
These approaches serve the same broader objective of replacing deprecated Homepages with supported dashboard experiences.
Option A introduces unnecessary manual work.
Options C and D are not the documented conversion commands.
Administrators should verify the resulting dashboard layouts, widgets, and permissions after migration.
Therefore, B is the correct answer for the UI action identified in this question.
ServiceNow Community+1
References: ServiceNow - Convert Multiple Homepages to Responsive Dashboards; Homepage Deprecation Help Tool; Convert Homepages to Dashboard Tabs; Dashboard Migration.
NEW QUESTION # 20
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