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NEW QUESTION # 118
A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)
Answer: B,D
NEW QUESTION # 119
How should a consultant recommend modeling a physician's locations of service, when the physician practices at multiple hospitals and clinics?
Answer: B
Explanation:
The Healthcare Practitioner Facility object in Salesforce Health Cloud allows modeling of a physician's locations of service. It captures relationships between healthcare practitioners and the facilities (hospitals, clinics, etc.) where they practice.
Key Features of Healthcare Practitioner Facility:
* Multiple Locations: Tracks all locations where a physician practices.
* Relationships: Links practitioners to facilities, ensuring accurate mapping of service areas.
* Operational Benefits: Facilitates scheduling, referrals, and care coordination by providing accurate location data.
Why Other Options Are Incorrect:
* Healthcare Taxonomy: Used to classify healthcare providers based on specialties and services, not locations.
* Healthcare Provider Relationship: Tracks relationships between healthcare organizations or facilities, not individual physician locations.
* Account Contact Relationship: Provides a general relationship mapping but lacks the specificity required for modeling service locations.
References:
Health Cloud Data Model for Practitioners and Facilities
NEW QUESTION # 120
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences.
What else should the administrator complete post deployment of the enhanced timeline?
Answer: C
Explanation:
When deploying the Enhanced Timeline in Salesforce Health Cloud, administrators must ensure that all necessary objects, including custom objects, are properly configured and added to the Timeline. For tracking caregiver preferences, the steps include:
* Add the Custom Object to the Timeline (Option A):
* After the Enhanced Timeline is deployed, administrators must add the custom object (e.g., Caregiver Preferences) to the Timeline configuration.
* This involves mapping the fields and interactions from the custom object to the Timeline's data source, ensuring they appear in the Enhanced Timeline.
* Steps to Add Custom Objects to the Timeline:
* Navigate to Setup > Timeline Configuration.
* Select the desired Timeline view or create a new one.
* Add the custom object as a Timeline Entry Type and configure the relevant fields.
* Save the configuration and ensure it is applied to the Enhanced Timeline component.
* Option B: The Timeline component must already be added to the Lightning page before additional configuration steps.
* Option C: Permissions to view the Timeline are set up earlier during deployment, not as a post- deployment step.
* Option D: The Timeline component activation occurs during page configuration and deployment.
References:
Enhanced Timeline Configuration Guide
Customizing Timelines in Salesforce Health Cloud
NEW QUESTION # 121
Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).
What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?
Choose 3 answers
Answer: A,B,E
Explanation:
When complying with HIPAA using Salesforce Shield, Bloomington Caregivers must:
Encrypt sensitive data in transit and at rest:
Shield Platform Encryption ensures encryption at rest; Salesforce uses TLS for encryption in transit.
Extract:
"Salesforce Shield encrypts sensitive data at rest. Salesforce also encrypts data in transit using TLS." (Source: Salesforce Security Guide, Shield Platform Encryption Guide) Implement and regularly review audit trails:
Shield Event Monitoring and Field Audit Trail help monitor data access and modifications.
Extract:
"Implement audit trails and monitor them to detect unauthorized or suspicious activities." ([Source: Salesforce Security Guide, Shield Platform Encryption Guide]) Configure data retention policies:
Retain records for legally required periods to comply with HIPAA.
Extract:
"Data retention policies must comply with legal and regulatory requirements, including HIPAA." ([Source: Salesforce Security Guide]) Why not B or C?
Providing access to third-party auditors is not a Salesforce Shield requirement; such reviews are typically handled internally.
Using third-party backup solutions is not a core Shield/HIPAA control within Salesforce, and data residency must be managed with care.
NEW QUESTION # 122
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: C
Explanation:
In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
Access the Package:
Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce's official resources or through the Salesforce AppExchange.
Install the Package:
Click on the installation link and log in to your Salesforce org.
Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
Complete the installation process.
Verify Installation:
Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
Configure Record Types and Page Layouts:
After installation, the package provides preconfigured record types and page layouts for prior authorizations.
Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce's pre-built solutions to meet the organization's needs effectively.
Reference:
Install Health Cloud Packages
Utilization Management in Health Cloud
NEW QUESTION # 123
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