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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring |
| Topic 2: Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Planning Process - Visit Plan and Visit Plan Targets |
| Topic 3: Admin and Configuration | 12% | - Mobile Configuration - Reports and Dashboards - Consumer Goods Cloud Data Model - User Setup and Permissions |
| Topic 4: Visit Execution | 23% | - Inventory Check and Product Listing - Visit Tasks and Task Types - Photo Capture and Survey - Order Capture and Order Submission - Visit Execution Process - Promotion Check and Promotion Details |
| Topic 5: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Visit Tasks and Task Types |
| Topic 6: Store Execution | 15% | - Store Survey and Feedback - Store Execution Process - Assortment Monitoring - Planogram Compliance |
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NEW QUESTION # 45
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
Answer: A,E
Explanation:
In-Store Survey execution depends on both an available Salesforce Survey and a corresponding Survey Invitation. The survey supplies the questionnaire that the field representative must complete, while the invitation creates the specific survey instance that becomes available in the context of the visit, retail store, or contact.
Salesforce ' s Consumer Goods configuration process requires the administrator to set up and activate the survey before it can be distributed. An Assessment Task Definition of type In-Store Survey is then incorporated into the Action Plan Template used for the visit. To expose the actual survey instance, Salesforce requires a Survey Invitation to be generated, commonly through the Retail Store ' s primary contact. The invitation is associated with the relevant records so that it appears within the survey task during visit execution.
Field representatives do not require permission to create surveys merely to respond to them. Survey authoring is an administrative function. Likewise, the standard process does not depend on creating a custom task definition or on a separate Retail Execution Survey Lightning Flow.
Therefore, absence of either the activated Survey or the related Survey Invitation prevents the survey from being available to the field representative.
Study Guide Topics:Visit Execution - > In-Store Survey - > Salesforce Surveys - > Survey Invitations - > Visit
NEW QUESTION # 46
With which object is the promotion object directly associated?
Answer: B
Explanation:
The Promotion object is directly associated with the Promotion Channel, which links promotional activities to specific channels and locations for execution.
NEW QUESTION # 47
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?
Answer: D
Explanation:
The Consumer Goods data model uses several related objects to connect a Promotion to its products, retail destinations, and compliance measurements.
Promotion Product is the junction between a Promotion and a Product. It identifies the specific products included in a promotional activity. Promotion Channel associates the Promotion with the commercial destination where it applies, such as a Retail Store, Retail Store Group, or Account.
Promotions also participate in the Retail Store KPI framework. When a KPI is created for a Promotion Check, the applicable Promotion can be selected on the Retail Store KPI together with the Assessment Indicator Definition, product or product category, Retail Store Group, and other contextual information. The Retail Store KPI therefore defines the expected promotional-compliance target.
When an Action Plan is applied to a Visit, Retail Visit KPI records capture the actual field observations against the applicable Retail Store KPI targets. This provides the visit-level measurement layer for promotion compliance.
Delivery Task and In-Store Location have different primary roles and do not form the complete promotion- related object set represented by the question.
Study Guide Topics:Data Setup - > Promotion - > Promotion Product - > Promotion Channel - > Retail Store KPI - > Retail Visit KPI
NEW QUESTION # 48
When performing a search in an inventory check task which products are considered for the search?
Answer: D
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
NEW QUESTION # 49
What object can be used to store the KPIs?
Answer: C
Explanation:
The Assessment Indicator Definition defines the KPI or measurable parameter that field representatives capture during Retail Execution. It provides the reusable definition of what must be measured, such as the number of products on a shelf, product facings, stock availability, promotional compliance, or another store- performance indicator.
Salesforce supports several data types for Assessment Indicator Definitions, including Number, Boolean, Date Time, Text, Decimal, and Picklist. The definition can then be associated with one or more Assessment Task Definitions covering products, product categories, promotions, planograms, or custom assessment scenarios.
The Assessment Indicator Definition works together with two additional KPI objects. A Retail Store KPI associates the indicator with its business context and defines the expected or target value. A Retail Visit KPI stores the actual result captured by the field representative during a specific visit. Salesforce therefore separates the reusable KPI definition, target configuration, and transactional result into distinct layers.
This design enables the same Assessment Indicator Definition to be reused across multiple store groups, products, locations, and visits while maintaining separate targets and actual values for each applicable context.
Study Guide Topics:Data Setup - > Assessment Indicator Definition - > Retail Store KPI - > Retail Visit KPI -
> KPI Measurement
NEW QUESTION # 50
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