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CompTIA 220-1201 Exam Syllabus Topics:

SectionWeightObjectives
Hardware and Network Troubleshooting29%- Troubleshooting methodology
  • 1. Common hardware failure diagnosis
    • 2. Network connectivity troubleshooting
      Networking20%- Network fundamentals
      • 1. TCP/IP concepts
        • 2. Wi-Fi standards and configuration
          Mobile Devices15%- Mobile device hardware and components
          • 1. Smartphones and tablets configuration
            • 2. Mobile device accessories and connectivity
              Virtualization and Cloud Computing11%- Cloud computing concepts
              • 1. Virtualization basics
                • 2. Types of cloud services (IaaS, SaaS, PaaS)
                  Hardware25%- PC hardware components
                  • 1. Motherboards, CPUs, and memory
                    • 2. Storage devices and power systems

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                      CompTIA A+ Certification Exam: Core 1 Sample Questions (Q371-Q376):

                      NEW QUESTION # 371
                      A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue.
                      Which of the following steps should the technician take next?

                      Answer: C

                      Explanation:
                      If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update.


                      NEW QUESTION # 372
                      A shared printer experiences an outage when users submit numerous print jobs at the same time. Which of the following will an engineer most likely do after verifying network connectivity?

                      Answer: A

                      Explanation:
                      In networked print environments, print jobs are processed through a system service called the print spooler. CompTIA A+ stresses that when shared printers fail due to job overload, the problem often lies with a hung or overloaded spooler service, especially when multiple jobs are sent simultaneously. The spooler queues, organizes, and processes print jobs; if it becomes overwhelmed or corrupted, printing stops completely even though the network and printer hardware remain functional.
                      After verifying network connectivity-as the question states- the next logical and CompTIA-aligned troubleshooting step is to restart the spooler service (D). Restarting it clears stuck or corrupt jobs, reinitializes print processing, and restores functionality without requiring a full server reboot or reinstallation of drivers.
                      Rebooting the server (A) may work but is unnecessarily disruptive and affects multiple services. Reinstalling printer drivers (B) is only warranted for driver corruption issues and is not the first step for spooler congestion. Resetting the printer to factory defaults (C) erases settings and is far too drastic for a simple print queue issue.
                      Therefore, the most efficient and technically correct action is restarting the print spooler service, restoring printing immediately while maintaining normal server operations.


                      NEW QUESTION # 373
                      Which of the following can carry data and electricity to network devices? (Select two).

                      Answer: C,D

                      Explanation:
                      PoE (Power over Ethernet) allows both data and electrical power to be delivered over the same Ethernet cable.
                      A PoE injector adds power to Ethernet cables for devices that need it.
                      From CompTIA A+ 220-1101 Official Study Guide, Objective 2.2 - Networking hardware:
                      "Power over Ethernet (PoE) technology and PoE injectors enable both power and data transmission to compatible network devices like access points and IP cameras." Verified Source:
                      CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Network Hardware CompTIA Exam Objectives 220-1101, Domain 2.2


                      NEW QUESTION # 374
                      Which of the following is the best to use to stream real-time video from a network camera?

                      Answer: A

                      Explanation:
                      UDP (User Datagram Protocol) is the preferred protocol for real-time video streaming, such as feeds from network cameras. UDP prioritizes speed and low latency over guaranteed delivery, making it ideal for time-sensitive applications.
                      Real-time video streaming can tolerate occasional packet loss, but it cannot tolerate delays caused by retransmissions. UDP does not perform error checking or packet retransmission, which reduces overhead and ensures smooth, continuous playback. This is critical for live video feeds where delayed packets are useless.


                      NEW QUESTION # 375
                      Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue?

                      Answer: D

                      Explanation:
                      If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient access.
                      Why Not A (Replace the hard drive's USB cable): A faulty cable would typically cause disconnections or errors, not just slower speeds.
                      Why Not C (Update the storage drivers): This might help if the issue is with system drivers, but the described symptoms point to a fragmentation issue.
                      Why Not D (Compress the files): Compression reduces file size but does not address the root cause of the slow backups.
                      CompTIA A+ Exam Reference: Core 2 (220-1102), Section 3.1, storage troubleshooting.


                      NEW QUESTION # 376
                      ......

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