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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Business Acumen	35%	- Value communication and tool usage - Available To Renew, contract value and renewal types - Financial terms: CAPEX, OPEX, procurement models - Evaluate customer products and business alignment
Topic 2: Cisco Tools and Processes	15%	- Renewal workflows and escalation procedures - Contract management and entitlement verification - Smart Accounts and licensing frameworks - CCW, renewal tools and automation
Topic 3: Customer Success Foundation	20%	- Success Plan components and RM responsibilities - Recurring revenue financial terms - Health Index and success metrics - RM role, tasks and RACI framework
Topic 4: Leadership and Renewals Process	30%	- Risk assessment at T-9, T-6, T-3 milestones - Upsell / cross-sell opportunity identification - Quote development, exceptions and order processing - End-to-end renewals motion and account team collaboration

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Cisco Renewals Manager Sample Questions (Q97-Q102):

NEW QUESTION # 97
Which licensing model represents the highest value?

A. Subscription
B. Transactional
C. Pay as you go
D. Enterprise Agreements

Answer: D

NEW QUESTION # 98
Which three financial metrics are critical in renewing subscriptions? (Choose three.)

A. annual re curing revenue
B. close rate
C. renewal rate
D. net new sales
E. training costs

Answer: A,C,E

NEW QUESTION # 99
During the Preparation phase, an RM discovers 30 decommissioned assets are still listed in the customer ' s IB. Which action should the RM take?

A. Escalate the discrepancy to the Operations team to manually remove the assets during order booking.
B. Generate the quote with the assets and apply a DoNotRenew (DNR) flag to the decommissioned items.
C. Reconcile the IB in Cisco Ready and remove the decommissioned assets.
D. Update the customer ' s Smart Account directly to delete the assets before generating the quote.

Answer: C

Explanation:
The RM should reconcile the Installed Base before quoting so that assets genuinely removed from service are correctly reflected as decommissioned. Cisco ' s current Renewals Manager v2.0 blueprint explicitly requires the RM to interpret Installed Base data through Cisco Ready for Partners, identify coverage issues, and remediate data misalignments to maintain entitlement accuracy. Accurate IB data is fundamental to quote readiness because obsolete or decommissioned assets can incorrectly inflate renewal scope and create downstream commercial discrepancies. (Cisco Learning Content) Cisco describes Cisco Ready as a centralized source of current Installed Base information and specifically notes that authorized sellers can correct certain data, including marking equipment that customers have removed from service. Cisco guidance further confirms that IB records remain mapped unless assets are marked as decommissioned or removed from the customer ' s network through the appropriate asset- management process. (Cisco) Option B waits until order booking, which is too late; Preparation is specifically intended to resolve IB inaccuracies before quoting. Option C is incorrect because Smart Account administration is not the mechanism for correcting physical Installed Base disposition. Option D would leave inaccurate assets in the renewal configuration rather than correcting the underlying IB.
The appropriate workflow is therefore to reconcile the customer ' s IB in Cisco Ready and ensure the 30 decommissioned assets are removed or correctly marked before generating the renewal quote. Therefore, A is correct.

NEW QUESTION # 100
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
B. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
C. There are no open incidents 30 days before renewal dates.
D. The health index of a customer is over expected targets with no red flags.

Answer: A

NEW QUESTION # 101
Which approach should be applied when an opportunity is available to renew?

A. product-led approach
B. reward-led approach
C. barriers-led approach
D. solutions-led approach

Answer: D

NEW QUESTION # 102
......

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