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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

SectionWeightObjectives
Energy and Utilities Cloud Configuration25%- Setting up Energy and Utilities Cloud
- Configuring industry-specific features
- Customizing page layouts and record types
- Integration with other Salesforce products
Energy and Utilities Cloud Overview15%- Industry overview and business challenges
- Key use cases for utilities companies
- Energy and Utilities Cloud features and capabilities
Energy and Utilities Cloud Data Model20%- Meter data management
- Standard and custom objects for Energy and Utilities Cloud
- Account and contact model for utilities
- Data relationships and hierarchies
Meter and Usage Management20%- Service point and premise management
- Meter lifecycle management
- Usage data processing and analytics
- Meter data integration
Service and Support Processes20%- Customer engagement and self-service portals
- Service order and work order management
- Case management for utilities
- Outage management and restoration processes

>> Energy-and-Utilities-Cloud Exam Demo <<

100% Pass Quiz 2026 Salesforce Reliable Energy-and-Utilities-Cloud: Salesforce Energy and Utilities Cloud Accredited Professional Exam Exam Demo

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q65-Q70):

NEW QUESTION # 65
How is the Energy and Utilities Cloud solution installed on an org?

Answer: B


NEW QUESTION # 66
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

Answer: B

Explanation:
The most effective way to check for the number of assigned Salesforce Energy and Utilities Cloud licenses is through the Salesforce Setup menu. By navigating to Setup, then to Company Information, and looking at the Permission Set Licenses section, administrators can quickly view the number of licenses assigned and available for various Salesforce products, including Energy and Utilities Cloud. This method provides a straightforward and accessible means of license management within the Salesforce environment. Reference = Salesforce's official documentation on managing licenses, including viewing assigned licenses through the Company Information section, provides comprehensive guidance: https://help.salesforce.com/articleView?id=users_license_types_available.htm


NEW QUESTION # 67
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

Answer: B

Explanation:
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team.References= Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 68
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What ' s the preferred method to configure the application security to meet the requirement?

Answer: A

Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.
References = The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.


NEW QUESTION # 69
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

Answer: B

Explanation:
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team. Reference = Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions: https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 70
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