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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Enabling Slack Success	15%	- Optimization and training - Adoption strategy and best practices - Analytics and usage measurement
Topic 2: Security	15%	- Security governance and compliance - Data protection and retention policies - Audit and monitoring
Topic 3: Workspace Administration	9%	- Multi-workspace architecture design - Workspace creation and approval process - Workspace visibility and configuration
Topic 4: App Administration	10%	- Integration management - Workflow Builder usage - App installation and configuration
Topic 5: User Lifecycle Management	14%	- User provisioning methods - Authentication and access control - Guest account management
Topic 6: Channel and User Group Administration	28%	- Archiving and deletion policies - User group creation and administration - Channel types and management
Topic 7: Fundamentals	9%	- Workspace and organization settings and dashboards - User roles and responsibilities - Slack paid plan features

>> Exam Salesforce Slack-Admn-201 Topics <<

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Salesforce Certified Slack Administrator Sample Questions (Q170-Q175):

NEW QUESTION # 170
You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)

A. Do not allow Slack app download on corporate mobile devices.
B. Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.
C. Require mobile devices to have a passcode.
D. Require users to sign out of Slack on their mobile device when it's not in use.

Answer: B

Explanation:
Slack advises:
"Turning on Mobile Session Duration policies allows admins to automatically log users out of Slack mobile apps after a set period, reducing risk if a device is lost or stolen." Requiring a passcode (B) is good mobile practice but not Slack-specific. A (manual sign-out) is unreliable. D (no app downloads) would block necessary communication entirely.
(Reference: Slack Administration Study Guide - Mobile Security Features)

NEW QUESTION # 171
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?

A. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
B. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
C. Only Org Owners can manage multi-workspace channels.
D. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

Answer: B

Explanation:
In Enterprise Grid:
"Org Owners and Org Admins are responsible for assigning the permission to create and manage multi- workspace channels." Workspace Owners cannot independently assign this permission unless the Org-level Admins grant them the necessary rights.
(Reference: Slack Administration Study Guide - Enterprise Grid Channel Management)
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NEW QUESTION # 172
You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?

A. Develop a Champions Network of interested users to help share the design with others.
B. Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.
C. Survey a selection of end users to determine whether existing knowledge networks are already in place.
D. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.

Answer: C

Explanation:
Slack recommends:
"Before finalizing your Enterprise Grid design, survey teams to understand how they collaborate, where informal knowledge networks exist, and what natural groupings of people and work already exist." Migrating before design (A) is premature. SSO review (C) is important but unrelated to channel and workspace structure design. Champions networks (D) are helpful for rollout, but not initial design.
(Reference: Slack Administration Study Guide - Planning Your Enterprise Grid Design)
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NEW QUESTION # 173
You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

A. Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.
B. Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.
C. Add the SMEs as internal app collaborators so they can directly manage the app's settings.
D. Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.

Answer: C

Explanation:
Slack's internal app management documentation states:
"Adding internal app collaborators allows trusted users to manage an app's configuration, including OAuth settings, scopes, and other integration behaviors without needing Org Admin privileges." There is no need to promote SMEs to Org Admins (B) - which would give them excessive permissions across the entire Slack environment. A and C do not enable them to manage the app directly.
(Reference: Slack Administration Study Guide - Managing Internal Apps and App Collaborators)
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NEW QUESTION # 174
You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.
What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

A. Workspace Owner
B. Org Admin
C. Roles Admin
D. Workspace Admin

Answer: A

Explanation:
Slack role definitions specify:
"Workspace Owners have the highest level of permissions at the workspace level, including setting permissions, managing members, and configuring settings." Workspace Admins (C) have significant permissions but not complete control. Org Admins (B) are for org- wide actions, and Roles Admin (D) is specific to assigning roles, not broader workspace management.
(Reference: Slack Administration Study Guide - Roles and Permissions Overview)
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NEW QUESTION # 175
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