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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Mobile Application	20%	- Mobile Checkout and Time Tracking - Real-Time Communication - Offline Capabilities - Field Service Mobile App Features
Topic 2: Resource Management	22%	- Skill-Based Matching - Workforce Planning and Forecasting - Technician Management - Travel and Route Optimization
Topic 3: Service Order Management	26%	- Service Order Assignment and Routing - Service Order Creation and Processing - Service Order Status Management - Service Order Scheduling and Planning
Topic 4: Configuration and Integration	16%	- Third-Party System Integration - Integration with SAP ERP and CRM - SAP FSM System Configuration - API and Web Services
Topic 5: Service Reporting and Analytics	16%	- Reports and Dashboards - Custom Report Generation - KPI Monitoring and Analysis - Service Performance Metrics

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SAP Certified - SAP Field Service Management Sample Questions (Q58-Q63):

NEW QUESTION # 58
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A. False
B. True

Answer: B

NEW QUESTION # 59
What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
Choose the correct answer.

A. Operations
B. Processes
C. Extensions
D. Data
E. Integrations

Answer: B

NEW QUESTION # 60
The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.

A. False
B. True

Answer: A

NEW QUESTION # 61
How do validated partners qualify for expert status?
There are three correct answers.

A. By exceeding standard marketing metrics
B. By achieving an ACV over EUR 550,000 in the last 24 months
C. By maintaining over 80% Clean Core Quality Gates accepted
D. By completing RISE projects with significant innovation

Answer: B,C,D

NEW QUESTION # 62
Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

A. Autoscheduling
B. Customer self service
C. Smartforms and feedback (checklists)

Answer: C

NEW QUESTION # 63
......

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