100% Pass Quiz 2026 Oracle 1Z0-1064-26: Useful Test Oracle Fusion Service 2026 Implementation Professional Quiz

There is no doubt that we all dream of working for top companies around the globe. Some people make it through but some keep on thinking about how to break that glass. If you are among those who belong to the latter category, you should start the preparations for the Oracle Fusion Service 2026 Implementation Professional (1Z0-1064-26) certification exam to improve your knowledge, expertise and crack even the toughest interview easily.

Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Topic 1: Reporting and Analytics	- Service analytics 1. Operational reporting 2. Dashboards and KPIs
Topic 2: Oracle Fusion Service Overview	- Service Configuration Basics 1. Security roles and access control 2. Basic setup and administration - Core Service Architecture 1. Fusion Service data model and components 2. Service request lifecycle management
Topic 3: Knowledge Management	- Knowledge articles 1. Creation and lifecycle management 2. Search and recommendation usage
Topic 4: Service Request Management	- Case and ticket handling 1. SLAs and escalation management 2. Creation, routing, and assignment rules - Customer interaction handling 1. Omnichannel support processes 2. Communication templates and notifications
Topic 5: Integrations and Extensions	- Integration capabilities 1. Third-party system integration 2. REST APIs and integration flows
Topic 6: Field Service and Dispatch	- Field service operations 1. Work order management 2. Scheduling and dispatch rules

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q68-Q73):

NEW QUESTION # 68
When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A. 1,3,2,4
B. 2,4,3,1
C. 1,2,3,4
D. 3,2,4,1

Answer: C

NEW QUESTION # 69
Your customer noticed that all incoming messages containing MIME attachments that are either text or HTML are not being received.
What is the problem?

A. Incorrect configuration of the inbound profile option: SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE.
B. Incoming messages have a custom filter.
C. An administrator needs to set the profile option SVC_EMAIL_PROCESS_UNKNOWN_CUST to Y and schedule the process.
D. The configured frequency to retrieve emails is too long.

Answer: B

NEW QUESTION # 70
Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?

A. Select Create Category > Create Top-Level Category.
B. Select the task Manage Service Request Categories.
C. Select Status = "Active".
D. Select Create Category > Create Child Category.
E. Complete Category Name.
F. Check the Active flag.
G. Select Service Catalog in Functional Areas.

Answer: A,B,C,D

NEW QUESTION # 71
Your customer has three service request child categories under the top-level service request category "Accounts":
Gold Accounts
Silver Accounts
Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?

A. In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the "Accounts" category and deselect the "Active" Column.
B. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.
C. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.
D. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column.

Answer: C

NEW QUESTION # 72
Milestones are not getting applied to service requests in the customer environment.
Identify three causes.

A. No default coverages are set up.
B. The scheduled process has not been set up.
C. The Starts When criteria of the milestones is not True.
D. Entitlement rules are not valid for the service request.

Answer: A,B,C

NEW QUESTION # 73
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