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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operational Procedures22%- Safety and environmental procedures
  • 1. E-waste handling
    • 2. Safety and compliance
      - Professionalism and communication
      • 1. Customer service best practices
        • 2. Documentation procedures
          Topic 2: Software Troubleshooting22%- Device and application troubleshooting
          • 1. Peripheral issues
            • 2. Performance optimization
              - Common OS issues
              • 1. Application crashes and errors
                • 2. Boot issues and recovery
                  Topic 3: Security25%- Threats and vulnerabilities
                  • 1. Malware types
                    • 2. Social engineering attacks
                      - Security practices
                      • 1. Wireless security and encryption
                        • 2. Authentication and access control
                          Topic 4: Operating Systems31%- Other operating systems
                          • 1. Linux fundamentals
                            • 2. macOS basics
                              - Windows OS installation, configuration, and management
                              • 1. Command-line tools (basic administration)
                                • 2. Windows tools and utilities

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                                  Free PDF Quiz The Best CompTIA - 220-1202 - CompTIA A+ Certification Exam: Core 2 Pass4sure Dumps Pdf

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                                  CompTIA A+ Certification Exam: Core 2 Sample Questions (Q317-Q322):

                                  NEW QUESTION # 317
                                  A customer asks a help desk technician for help in selecting new computers. The customer would like to avoid expensive licensing fees but would like all files to be kept locally. Which of the following operating systems should the technician recommend?

                                  Answer: A

                                  Explanation:
                                  The key requirements are (1) avoid expensive licensing fees and (2) keep files locally. Linux best matches both. Quentin Docter explains that open source software is "freer than free," meaning the application is free and the source code is shared, and he explicitly lists "OSs such as Linux" as open source examples. That directly supports the licensing-cost goal. By contrast, Windows and macOS are commercial, licensed operating systems.
                                  Chrome OS often works best when users rely heavily on cloud-based services and synchronization, which conflicts with the customer's preference that "all files be kept locally" (even though local storage exists, Chrome OS is commonly positioned around cloud workflows). Linux supports fully local file storage and gives the organization control over storage location, backup choices, and offline access.
                                  The All-in-One guide reinforces the idea that some developers (including Linus Torvalds for Linux) made software "freely available for everyone," highlighting Linux as a no-licensing-fee option compared with commercial licensing models. Therefore, the best recommendation is Linux (A).


                                  NEW QUESTION # 318
                                  A technician who is using a Windows PC must share their screen with a user. Which of the following should the technician use for this task?

                                  Answer: B

                                  Explanation:
                                  VNC allows screen sharing and remote desktop viewing across systems, enabling the technician to display and share their screen with the user.


                                  NEW QUESTION # 319
                                  An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?

                                  Answer: C

                                  Explanation:
                                  Comprehensive and Detailed Explanation From Exact Extract:
                                  When an OS reaches its end of life (EOL), it no longer receives updates or support, including critical security patches.
                                  From the Quentin Docter Study Guide:
                                  "End-of-life means the manufacturer no longer supports the OS with updates or security patches, which exposes systems to vulnerabilities unless upgraded".
                                  All-in-One Exam Guide adds:
                                  "End-of-life notifications serve as a final warning that continued use of the OS will be insecure and unsupported. It's crucial for administrators to plan migration".


                                  NEW QUESTION # 320
                                  An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?

                                  Answer: A

                                  Explanation:
                                  TheLocal Users and Groups Manager (lusrmgr.msc)is the utility for managing user accounts, including renaming the default Administrator.
                                  FromQuentin Docter - Complete Study Guide:
                                  "The lusrmgr.msc snap-in allows renaming and managing local user accounts, including the default administrator." .


                                  NEW QUESTION # 321
                                  A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

                                  Answer: C

                                  Explanation:
                                  Comprehensive and Detailed Explanation From Exact Extract:
                                  The correct answer isVNC (Virtual Network Computing). VNC is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It is platform- independent and widely supported on Linux, which makes it ideal for providinginteractive remote support for a Linux-based operating system. It allows the technician not only to view the remote desktop session but also tocontrol it, fulfilling the need to see and interact with the user's session.
                                  * A. VPN(Virtual Private Network) creates a secure tunnel to a network but doesnot provide desktop sharing or session controlby itself.
                                  * C. SSH(Secure Shell) provides secure command-line access to Unix/Linux systems but does not offer graphical desktop interaction, which is a requirement in this case.
                                  * D. RDP(Remote Desktop Protocol) is primarily a Microsoft protocol, and although it can be made to work on Linux, it isnot natively supported on legacy Linux systems, and thusless suitablethan VNC in this scenario.
                                  CompTIA A+ 220-1102 Core 2 Objective Reference:
                                  Objective 1.8 - Given a scenario, use features and tools of the operating system.
                                  Under this objective, candidates are expected to be familiar with remote access technologies, includingRDP, SSH, and VNC, and understand their appropriate uses and limitations on different platforms such as Windows and Linux.


                                  NEW QUESTION # 322
                                  ......

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