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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Mobile Application20%- Real-Time Communication
- Field Service Mobile App Features
- Offline Capabilities
- Mobile Checkout and Time Tracking
Topic 2: Resource Management22%- Technician Management
- Travel and Route Optimization
- Skill-Based Matching
- Workforce Planning and Forecasting
Topic 3: Configuration and Integration16%- Third-Party System Integration
- API and Web Services
- SAP FSM System Configuration
- Integration with SAP ERP and CRM
Topic 4: Service Order Management26%- Service Order Assignment and Routing
- Service Order Scheduling and Planning
- Service Order Status Management
- Service Order Creation and Processing
Topic 5: Service Reporting and Analytics16%- Custom Report Generation
- Service Performance Metrics
- Reports and Dashboards
- KPI Monitoring and Analysis

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SAP Certified - SAP Field Service Management Sample Questions (Q20-Q25):

NEW QUESTION # 20
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

Answer: B


NEW QUESTION # 21
What are some of the characteristics of assisted scheduling?
There are three correct answers.

Answer: A,C,D


NEW QUESTION # 22
Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

Answer: C


NEW QUESTION # 23
What is the primary benefit of the Integrated Toolchain?
Choose the correct answer.

Answer: C


NEW QUESTION # 24
Which of the following are ways that reports can be generated in SAP Field Service Management?
There are four correct answers.

Answer: A,B,C,D


NEW QUESTION # 25
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