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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Design System Implementation	20%	- Leverage SLDS and design standards 1. Maintain consistency and branding 2. Adapt designs for mobile and different devices 3. Use SLDS components and tokens
Topic 2: Strategy and Governance	17%	- Define UX strategy and governance 1. Establish design guidelines and standards 2. Plan UX roadmap and adoption 3. Collaborate with stakeholders and teams
Topic 3: Discovery	13%	- Gather user requirements and plan design strategy 1. Translate business needs into user-centered goals 2. Apply user research methods 3. Identify user personas and their workflows
Topic 4: Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Design for accessibility and inclusivity 2. Define problem statements and design principles 3. Align design with Salesforce best practices
Topic 5: Declarative Design	27%	- Design using Salesforce declarative tools 1. Apply Salesforce Lightning Design System (SLDS) 2. Use Lightning App Builder and Flow for user experience 3. Optimize page layouts, record types, and views 4. Design navigation and information architecture
Topic 6: Testing	11%	- Validate and test designs 1. Measure design success and adoption 2. Gather feedback and iterate designs 3. Conduct usability testing and heuristic evaluation

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Salesforce Certified Platform User Experience Designer Plat-UX-101 Prüfungsfragen mit Lösungen (Q75-Q80):

75. Frage
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfil a specific business requirement. Which best practice should be considered?

A. Create HTML markup and link the SLDS stylesheet via Static Resource.
B. Always use the SLDS Blueprint markup over base Lightning components.
C. Exhaust the list of available base Lightning components in the Component Library.

Antwort: C

Begründung:
The correct answer is B. Exhaust the list of available base Lightning components in the Component Library.
This is the best practice explicitly selected in the uploaded study guide.
The scenario begins with a proposed custom Lightning component, but the guide indicates that customization should not be the first assumption. Before developing something new, the designer and implementation team should first determine whether an existing base Lightning component already satisfies the requirement.
This approach promotes consistency with the standard Salesforce user experience and avoids unnecessary duplication. Existing components already embody Salesforce interaction and presentation conventions, making them the logical starting point for a Lightning-based solution.
Option A immediately moves toward custom HTML and separately linked styling resources. That bypasses the study guide's preferred sequence of first checking whether established Salesforce functionality already exists.
Option C is too absolute. SLDS blueprints are useful resources for component construction, but the guide does not recommend choosing blueprint markup over existing base Lightning components in every case.
The principle being tested is reuse before customization. Custom development should be justified by a genuine gap in standard functionality, not merely by the existence of a specialized business requirement.
Study Guide reference/topics: Base Lightning Components, Component Library, custom components, SLDS, reuse before customization.

76. Frage
A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototypesuch as based components, tokens, design patterns.
Which tool to install should need?

A. Sketch plugin
B. Lightning Design system Unmagaged Package
C. Lightning Design system Zip
D. SLDS Validator

Antwort: A

Begründung:
The tool to install that the UX Designer needs is theSketch plugin. This plugin allows the designer to quickly mock up Salesforce user interface experiences using a collection of prebuilt components, such as base components, tokens, design patterns, and more. The plugin also provides access to the Salesforce Lightning resources for their design and prototype, such as icons, fonts, colors, and images. The plugin is compatible with Sketch, a popular design tool for creating user interfaces.
1: Salesforce Lightning Design System
2: Sketch Plugin

77. Frage
After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details. Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?

A. Using the var SpacingMedium design token in CSS to set spacing
B. Using REM-based spacing values when styling components
C. Using existing Lightning Components such as the card or page header

Antwort: B

Begründung:
The uploaded UX Designer study guide identifies B. Using REM-based spacing values when styling components as the approach that should be avoided.
The scenario is specifically concerned with ensuring that custom components can respond appropriately when users choose between Comfy and Compact display density. The study guide contrasts approaches that participate in Salesforce's design-system behavior with manually defined spacing.
Option A uses the `SpacingMedium` design token. Within the framing of the question, this allows spacing to be governed by the Salesforce design system rather than being fixed independently inside the component.
Option C likewise uses existing Lightning components such as cards or page headers. Those components already participate in the Salesforce UI framework and are therefore preferable when the goal is to preserve consistency with platform-level design behavior.
Option B instead applies REM-based spacing values directly in custom styling. According to the study guide answer, that approach should be avoided when the component needs to benefit from Salesforce density settings.
The central design-system principle tested here is to avoid hard-coding presentation decisions that should instead be inherited from reusable Salesforce design resources.
Study Guide reference/topics: Display Density, Compact and Comfy settings, design tokens, reusable Lightning components, SLDS.

78. Frage
Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster. What is the benefit of Lightning Console Apps in this scenario for the sales representatives?

A. They can add records to Favorites.
B. They can organize items in the utility bar.
C. They can complete actions with a single click.

Antwort: C

Begründung:
The correct answer is C. They can complete actions with a single click, which is the answer specified in the uploaded UX Designer study guide. Lightning Console Apps are optimized for users who need to work efficiently across related records and perform high-frequency tasks without repeatedly navigating through separate pages. The console workspace can place relevant records, related information, productivity tools, and actions within a concentrated work environment.
For sales representatives who must generate competitive pricing and progress opportunities rapidly, reducing navigation and interaction overhead is a direct productivity improvement. Exposing appropriate record actions within the workspace allows frequently performed tasks to be initiated with minimal interaction, which aligns with the scenario's requirement to help representatives close deals faster.
Option A describes configuration or use of the utility bar but does not capture the central productivity benefit being tested. The utility bar can provide useful persistent tools, but organizing utility items is not the specific outcome described.
Option B, Favorites, improves access to frequently used records, lists, or other Salesforce items, but it does not directly streamline transaction-oriented actions.
The UX principle is efficiency of use: users who repeatedly perform the same business actions should be given direct, contextual access to those actions with as few unnecessary steps as possible.
Study Guide reference/topics: Lightning Console Apps, productivity, contextual actions, workflow efficiency, Declarative Design.

79. Frage
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?

A. Set up a Salesforce Path with Guidance for Success.
B. Configure cascading accordions to condense the experience.
C. Create a Progress Indicator component that displays the flow's stages.
D. Replace multiple-step Screen Flowwith a static vertical form.

Antwort: C

Begründung:
The best way to improve the user experience of a multiple-step custom Screen Flow is to create a Progress Indicator component that displays the flow's stages. A Progress Indicator component provides a visual indication of the progress of a particular process, showing the number of steps, the current step, and the prior steps completed. This helps to reduce the user's anxiety and uncertainty by letting them know where they are in the flow and how much is left to complete. A Progress Indicator component can be created using the lightning:progressIndicator or lightning-progress-indicator tags in Aura or Lightning Web Components, respectively. The component can be customized to match the branding and styling of Cloud Kicks, and can be integrated with the Screen Flow using attributes and events.Reference:
:lightning:progressIndicator - documentation - Salesforce Lightning Component Library
:lightning-progress-indicator - documentation - Salesforce Lightning Component Library
:How to Add a Progress Bar to a Screen Flow

80. Frage
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