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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified System Administrator (CSA) |
| Exam Number: | CSA |
| Related Certifications: | ServiceNow Certified Implementation Specialist ServiceNow Certified Application Developer |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | 300 USD |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Available Languages: | Japanese, Simplified Chinese, English |
| Certificate Validity Period: | 24 months |
| Passing Score: | 70% |
| Recommended Training: | ServiceNow Fundamentals Training ServiceNow System Administrator (CSA) Course - Now Learning |
| Exam Registration: | ServiceNow Now Learning Certification Portal ServiceNow Training and Certification |
| Sample Questions: | ServiceNow CSA Sample Questions |
| Exam Way: | Online proctored exam via ServiceNow certification system |
| Pre Condition: | Recommended completion of ServiceNow Administration Fundamentals training (Now Learning platform). |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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Earning the ServiceNow CSA Certification is a significant achievement for IT professionals who want to advance their careers in the field of ServiceNow administration. ServiceNow Certified System Administrator certification demonstrates that the candidate has the knowledge and skills to manage and configure ServiceNow effectively. It also shows that the candidate is committed to professional growth and development. By earning the CSA certification, IT professionals can increase their job prospects, enhance their earning potential, and gain recognition for their expertise in ServiceNow administration.
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ServiceNow is a cloud-based platform that provides IT service management, IT operations management, and IT business management solutions. It has gained popularity in recent years due to its ability to streamline and automate workflows, reducing manual effort and increasing efficiency. As more organizations adopt ServiceNow, there is a growing demand for professionals who can manage and administer the platform effectively. The ServiceNow Certified System Administrator (CSA) exam is designed for individuals who want to demonstrate their expertise in administering ServiceNow.
NEW QUESTION # 57
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
Answer: A,B,C
NEW QUESTION # 58
When moving multiple update sets at one time, what might you do to facilitate the move?
Answer: B
NEW QUESTION # 59
What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?
Answer: A
Explanation:
Performance Analytics (PA)in ServiceNow allows users tocreate dashboards with widgetsthatvisualize trends over timeto monitor and improve processes.
Key Features ofPerformance Analytics:
#Data Visualization:Users can track KPIs, measure performance trends, and create meaningful insights.
#Dashboards & Widgets:Custom dashboards with interactive widgets display real-time analytics.
#Historical & Trend Analysis:Unlike standard reports, PAanalyzes trends over time, helping organizations improve their services.
#Predictive Insights:Uses historical data toidentify patternsand drive informed decisions.
A: Analytics Reports
No such feature existsin ServiceNow under this name. The correct term isPerformance Analytics.
C: Scheduled Reports
Scheduled reports allow users toautomate report delivery, but they donotprovideinteractive dashboardsortrend analysis.
D: Reporting
Standard Reportingprovidessnapshot views of databut does not supporttrend analysisover time likePerformance Analytics.
Reference:ServiceNow CSA Documentation - Performance Analytics Overview ServiceNow Product Documentation - Creating Dashboards & Widgets with PA(https://docs.servicenow.com)
NEW QUESTION # 60
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
Answer: D
NEW QUESTION # 61
What component causes a flow to run after a record has been created or updated?
Answer: D
Explanation:
Explanation
A record-based trigger is a component that causes a flow to run after a record has been created or updated in a specified table1. It allows users to define conditions and actions for the flow based on the record's state and values1. For example, a record-based trigger can start a flow when a new incident is created or when an existing incident is updated with a certain priority1.
References
Flow trigger types - Product Documentation: San Diego - ServiceNow1
NEW QUESTION # 62
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