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Salesforce Certified Administrator exam consists of different topics that candidates must understand and be familiar with before they can become certified. Some of the essential topics that appear in the exam include Security and Access, Standard and Custom Objects, Sales and Marketing Applications, Service and Support Applications, Workflow and Process Automation, and Data Management. Candidates are also tested on their knowledge of Reports and Dashboards, Desktop and Mobile Administration, User Setup and Configuration, and AppExchange, among others. Salesforce-Certified-Administrator exam's focus is to ensure that candidates have a comprehensive understanding of the Salesforce ecosystem and its features.

Salesforce Certified Administrator certification exam is one of the most sought-after certifications in the world of Salesforce. It is designed to test and validate the knowledge and skills of individuals who are responsible for managing and maintaining Salesforce implementations. Salesforce-Certified-Administrator Exam is typically taken by Salesforce administrators, system administrators, and developers who work with Salesforce applications.

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In order to take the Salesforce Certified Administrator Exam, candidates must have a solid understanding of Salesforce functionalities and capabilities. They must also have practical experience in administering Salesforce applications. Salesforce offers a variety of training courses and resources that can help candidates prepare for the exam, including online courses, study guides, and practice exams.

Salesforce Certified Administrator Sample Questions (Q185-Q190):

NEW QUESTION # 185
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?

Answer: C

Explanation:
Explanation
To surface important values based on the stage of the opportunity, the administrator should use path key fields that display fields relevant to each stage along with guidance for success. Path key fields can be customized for each stage and can help users focus on key information and actions as they move opportunities through the sales process. Dynamic forms, opportunity processes, and workflow rules are not designed to show values based on stages. References: https://help.salesforce.com/s/articleView?id=sf.path_key_fields.htm&type=5


NEW QUESTION # 186
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?

Answer: A

Explanation:
Explanation
Case escalation rules are a featurethat can be used to meet this requirement. Case escalation rules can automatically escalate cases that meet certain criteria, such as being open for more than a specified time or having a certain priority. Escalation rules can assign cases to a different owner or queue and send email notifications to the support manager or other recipients.
References:https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5


NEW QUESTION # 187
Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.
Which 3 items should the administrator configure to provide appropriate access to the report?
Choose 3 answers

Answer: A,B,C

Explanation:
Explanation
To provide appropriate access to a report that contains shoe records for all of the sales reps on their team, the administrator should configure three items:
A custom report type that includes the shoe object and its fields
A folder access that grants access to the sales manager and their team members to view and run reports in that folder A field level security that allows the sales manager and their team members to see all the fields on the shoe object Report subscription, while useful for scheduling and delivering reports, does not affect access to the report itself. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.reports_manage_folders.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5


NEW QUESTION # 188
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the administrator Configure to meet this requirement?

Answer: D

Explanation:
Explanation
A sales process is a set of stages that an opportunity goes through as it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model.
Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they are used for different purposes such as creating records, approving records, or adding products to opportunities. References:
https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5


NEW QUESTION # 189
Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.
Which is an important consideration for path configuration?

Answer: B


NEW QUESTION # 190
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