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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Application Clients25%- Troubleshooting
  • 1. Feature availability problems
    • 2. Media quality issues
      • 3. Login and connectivity issues
        - Deployment and configuration
        • 1. Client policies and settings
          • 2. Cisco Jabber
            • 3. Webex App
              - Integration and features
              • 1. Presence integration
                • 2. Voice and video features
                  • 3. Mobility and remote access
                    Cisco Unity Connection and Cisco Unity Express30%- Troubleshooting
                    • 1. Message delivery problems
                      • 2. Integration faults
                        • 3. Call routing issues
                          - Deployment and configuration
                          • 1. IVR implementation
                            • 2. High availability and redundancy
                              • 3. Voice mail configuration
                                • 4. System setup and integration
                                  - Management and maintenance
                                  • 1. Backup and restore
                                    • 2. Integration with CUCM
                                      • 3. User and mailbox management
                                        Cisco Unified IM and Presence30%- Troubleshooting
                                        • 1. Calendar integration errors
                                          • 2. XMPP issues
                                            • 3. Notification service problems
                                              • 4. Federation connectivity
                                                • 5. High availability failures
                                                  - Configuration
                                                  • 1. Persistent chat
                                                    • 2. Federation configuration (XMPP, SIP)
                                                      • 3. Apple Push Notification Service
                                                        • 4. Centralized deployment
                                                          • 5. Calendar integration
                                                            • 6. High availability
                                                              Single Sign-On (SSO) for Collaboration Applications15%- SSO types in collaboration environment
                                                              • 1. Kerberos
                                                                • 2. Integrated Windows AD
                                                                  • 3. Smart card authentication
                                                                    - SAML SSO login process flow
                                                                    - SAML 2.0 components
                                                                    • 1. Profiles
                                                                      • 2. Binding
                                                                        • 3. Assertion
                                                                          • 4. Protocol

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q265-Q270):

                                                                            NEW QUESTION # 265

                                                                            Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the "busOpenprompt" wave file when il is not a holiday. How should the script be configured to accomplish this goal?

                                                                            Answer: A


                                                                            NEW QUESTION # 266
                                                                            Drag and drop the steps of the SAML SSO process from the left into the order on the right.

                                                                            Answer:

                                                                            Explanation:


                                                                            NEW QUESTION # 267
                                                                            A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients. Users report that they receive the error message Cannot find your services automatically.?All users on the corporate network with an on-premises Cisco IM and Presence server report this issue.
                                                                            Which action resolves the issue?

                                                                            Answer: C


                                                                            NEW QUESTION # 268
                                                                            Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model?
                                                                            (Choose two.)

                                                                            Answer: C,D

                                                                            Explanation:
                                                                            Explanation/Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/presence.html


                                                                            NEW QUESTION # 269
                                                                            Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Explanation
                                                                            https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118773-configure-kerbero The main advantage of Kerberos authentication compared to the other authentication methods is that you do not need to provide your credentials when you log in to Cisco Jabber. If you use Kerberos, the client does not prompt users for credentials, because authentication was already provided to gain access to the Windows desktop. This authentication method allows you to log in to Cisco Jabber with your Microsoft Windows login.


                                                                            NEW QUESTION # 270
                                                                            ......

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