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Cisco 500-420 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting15%- Capture snapshots and troubleshoot health rule violations
- Utilize dashboards to identify performance issues
- Identify slow performance and errors from backend systems
Topic 2: Business Transactions20%- Manage discovery and analyze transaction metrics
- Determine transaction scope and rule assignment
- Create and configure business transaction settings
Topic 3: Health Rules, Dashboards, and Snapshots20%- Create and configure health rules
- Create and interpret dashboards
- Locate and analyze snapshots
Topic 4: Collectors, Information Points, and Service Endpoints25%- Define and configure data collectors
- Analyze service endpoint metrics
- Configure information points and service endpoints
Topic 5: Agents and Application Performance20%- Monitor performance trends
- Troubleshoot performance problems
- Verify agent functionality, performance, and connectivity
- Determine application performance impact and scheduled reports
- Configure alerts and identify system performance metrics

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Cisco AppDynamics Associate Performance Analyst Sample Questions (Q115-Q120):

NEW QUESTION # 115

Refer to the exhibit. The transaction score in the graphic displays an interesting performance pattern outside of business hours on 6/16/18. Which additional performance anomaly should be of most interest to a Performance Analyst?

Answer: B

Explanation:
The performance pattern outside of business hours on 6/16/18 that would be of most interest to a Performance Analyst is the elevated response time, as indicated on 6/19/18. This is because it shows a significant spike in response time, which could indicate a performance issue that needs to be addressed. Anomalies in response time can often be more indicative of underlying problems than changes in call volume, especially when they occur outside of expected peak periods.
References:
AppDynamics documentation on Transaction Score:
https://docs.appdynamics.com/latest/en/application-monitoring/application-dashboard/transaction-score


NEW QUESTION # 116
When a manual diagnostic session is triggered, what snapshots are captured?

Answer: A

Explanation:
A manual diagnostic session causes AppDynamics to collect detailed transaction snapshots for the selected Business Transaction during the active diagnostic period. When an instance of that Business Transaction crosses multiple instrumented tiers or nodes, the snapshot collection context is propagated with the transaction. Consequently, AppDynamics captures the participating transaction segments from all nodes through which the Business Transaction passes, producing an end-to-end distributed snapshot.
The capture is not restricted to transactions classified as slow, very slow, or errors. Those classifications are commonly used by automatic diagnostic-session and snapshot-triggering mechanisms, whereas a manual session is deliberately initiated to gather deeper diagnostic evidence, including transactions that might otherwise be considered normal.
Option D is incomplete because the triggering node initiates snapshot collection, but the resulting distributed snapshot can include downstream nodes that participate in the transaction. Options A and C incorrectly limit collection to performance-policy violations and error conditions.
Relevant CAAPA Study Guide topics include Transaction Snapshots, Manual Diagnostic Sessions, Distributed Transaction Correlation, Call Graph Collection, Business Transaction Health, and Cross-Tier Transaction Tracing.


NEW QUESTION # 117
A development team responsible for the front-end shopping application has asked to receive an email every time the Java container thread count exceeds 25. Which alert and response capabilities settings will provide the email?

Answer: B

Explanation:
In AppDynamics, you can create health rules to monitor various metrics and set up actions based on the thresholds defined for these metrics. For monitoring Java container thread counts, you can set a health rule based on Node Health - specifically on thread pools - to trigger when the thread count exceeds a specific value. The Notification Action can then be configured to send an email to the development team whenever this threshold is breached.
References:
AppDynamics documentation on Health Rules:
https://docs.appdynamics.com/21.6/en/infrastructure-visibility/health-rules


NEW QUESTION # 118
Within the Application Dashboard, which two methods could a Performance Analyst use to quickly demonstrate that a slow backend is contributing to an application slowdown? (Choose two.)

Answer: C,D

Explanation:
The Application Flow - Grid View and Application Flow Map provide the fastest dashboard-level methods for demonstrating that a backend dependency is contributing to degraded application performance.
In Grid View, the analyst can locate the backend and review dependency-specific indicators such as average response time, calls per minute, errors, and calls made by upstream tiers. Comparing these values across relevant time ranges makes it straightforward to show that backend latency rose at the same time as application response time.
The Application Flow Map provides the same dependency context visually. Selecting the backend exposes its performance metrics and relationship to the calling tier, allowing the analyst to compare current behavior with an earlier timeframe or baseline and demonstrate the backend's contribution to end-to-end latency.
Top Business Transactions focuses primarily on transaction-level performance rather than direct backend comparison. Transaction Snapshots provide detailed evidence for individual executions, but they are less suitable for a rapid dashboard-level comparison across timeframes.
Relevant CAAPA topics include Application Dashboard, Flow Map Analysis, Grid View, Backend Performance, Dependency Response Time, and Time-Range Comparison.


NEW QUESTION # 119
Where would a Performance Analyst view detailed trend graphs representing application performance from the viewpoint of the end user in AppDynamics?

Answer: D

Explanation:
The Performance Analyst should use Browser Apps. This area contains Browser Real User Monitoring data and presents application performance from the actual end user's perspective. It provides detailed trend graphs for browser pages and AJAX requests, including metrics such as end-user response time, page load time, network time, server time, DOM processing time, resource-loading time, request volume, errors, and geographic or browser-related performance variations.
These measurements enable the analyst to determine whether a performance problem originates in the browser, network, content-delivery path, application server, or a downstream dependency. The graphs can also be filtered by time range, page, browser type, device, operating system, location, and other user-session dimensions.
Transaction Analytics is used for querying and analyzing transaction and business-event data. Remote Services focuses on backend dependencies and external service calls. Applications primarily provides server- side APM visibility into Business Transactions, tiers, nodes, and application flow.
Relevant CAAPA Study Guide topics include Browser Real User Monitoring, Browser Applications, End- User Response Time, Page and AJAX Performance, User Experience Analysis, and Client-Side Performance Trends.


NEW QUESTION # 120
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