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NEW QUESTION # 22
Drag and Drop Question
A company has a Microsoft Copilot Studio agent that has been in production for three months.
The agent has received positive feedback from users.
You need to identify the number of questions unanswered by the agent and the number of abandoned sessions between the users and the agent.
Which Copilot Studio insights should you use? To answer, drag the appropriate insights to the correct requirements. Each insight may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Generated answer, rate and quality
The number of questions unanswered
In Microsoft Copilot Studio, you can find the number of unanswered questions by navigating to the Analytics page and viewing the Generated answer rate and quality section.
This specific analytics area provides insights into how often the agent successfully generates a response versus when it fails to do so.
Box 2: Conversation outcomes
The number of abandoned sessions between the users and the agent
To find the number of abandoned sessions in a Microsoft Copilot Studio agent's analytics, you can use the Conversation outcomes chart within the Analytics dashboard. This chart specifically tracks and visualizes sessions with an "Abandoned" outcome.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/whats-new
https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-improve-agent-effectiveness
NEW QUESTION # 23
A key stakeholder in your organization proposes immediately deploying Microsoft Copilot across all business units. They believe that AI tools will automatically generate superior, data-driven decisions from day one, regardless of the current quality of organizational data or the alignment of existing business processes.
Based on Microsoft's AI for Business guidance, should you agree that deploying AI tools like Copilot will automatically lead to better decisions even if the organization does not first establish high-quality business data and well-defined, aligned workflows? [Select Yes or No]
Answer: A
Explanation:
According to Microsoft's AI for Business guidance, AI tools like Microsoft Copilot do not automatically produce better decisions on day one if the organization lacks:
- High-quality, well-governed data
- Clearly defined and aligned business processes
- Proper data access, security, and governance
AI systems rely heavily on the quality, structure, and accessibility of underlying data. If the data is inconsistent, incomplete, or poorly managed, AI outputs can also be inaccurate or misleading.
Microsoft emphasizes establishing a strong data foundation and process alignment first before scaling AI across business units.
So it is not correct to assume AI alone will automatically generate superior decisions regardless of data quality or workflow readiness.
References:
https://www.microsoft.com/en-in/microsoft-copilot/copilot-101/ai-for-business#Customerexperience
https://www.microsoft.com/en-in/microsoft-365/business-insights-ideas/resources/grow-your-small-business-with-artificial-intelligence
NEW QUESTION # 24
You are designing a low-code AI business solution by using Microsoft Copilot Studio.
The solution must include an agent that automates tasks by simulating user interactions across third-party apps and websites, such as clicking buttons, entering text, and extracting information from screens.
You need to recommend what to include in the agent.
What should you recommend?
Answer: C
Explanation:
In Microsoft Copilot Studio, you can use the computer use tool (currently in preview) to build low- code agents that automate tasks by simulating human interactions on a Windows computer.
Key Capabilities of Computer Use
UI Interaction: Agents can interact with any system featuring a graphical user interface (GUI), including third-party websites and desktop applications.
*-> Human-like Actions: The tool enables the agent to click buttons, select menus, enter text into fields, and scroll, mimicking a human user.
No API Required: It is particularly useful for automating legacy systems or applications that lack direct API connectors.
Vision-Based Reasoning: Powered by Computer-Using Agents (CUA), the tool uses AI to "see" the screen, allowing it to adapt in real time if button positions or layouts change.
*-> Low-Code Setup: You define what the agent should do using natural language instructions rather than complex coding.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/computer-use
NEW QUESTION # 25
A company uses Microsoft Dynamics 365 Finance to manage accounts payable.
You are designing an AI invoice processing solution.
You need to recommend the prerequisites to configure a prebuilt copilot for accounts payable.
What should you recommend?
Answer: A
Explanation:
Users must be assigned the Finance and Operations AI and AIB Roles in the Dataverse environment.
Note:
To configure the prebuilt Copilot for Accounts Payable in Microsoft Dynamics 365 Finance, you must satisfy several foundational and technical requirements.
1. System & Environment Prerequisites
2. Technical Configuration & Data Settings
3. Licensing & Security Roles
Licenses
*-> Dataverse Roles: Users must be assigned the Finance and Operations AI and AIB Roles in the Dataverse environment.
4. Feature Activation
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/accounts-payable/invoice-capture- overview
NEW QUESTION # 26
Hotspot Question
You are designing a testing solution for Microsoft Copilot Studio agents.
You need to validate prompt engineering best practices to ensure that the agents generate accurate and contextually relevant responses. Which prompt validation techniques and metrics should you include in the solution? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 27
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