Salesforce - ADM-201–Trustable Valid Test Syllabus

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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Sales Cloud Applications	10%	- Forecasting - Products, Price Books, and Quotes - Sales Cloud Features - Account and Contact Management - Opportunity Management
Reports and Dashboards	11%	- Report Types - Report Builder - Dashboard Components - Scheduling Reports - Summary Reports and Matrix Reports - Joined Reports
Data Management	10%	- Duplicate Rules and Matching Rules - Data Export - Data Quality Best Practices - Data Loader - Data Import Wizard
Salesforce Mobile App and Lightning Experience	6%	- Salesforce Mobile App Configuration - Lightning Experience Features - Navigation and UI Customization
User Setup	8%	- User Licenses - Role Hierarchy - Delegated Authentication - Profile Configuration - Permission Sets - User Creation and Management
Service Cloud Applications	10%	- Service Contracts - Omni-Channel - Web-to-Case and Email-to-Case - Service Cloud Features - Cases and Entitlements
Activity Management and Chatter	4%	- Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds
Workflow and Process Automation	17%	- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Approval Processes - Process Builder - Workflow Rules - Flows (Screen Flows, Autolaunched Flows)
Standard and Custom Objects	8%	- Roll-up Summary Fields - Standard Object Overview - Custom Object Creation - Object Relationships (Lookup, Master-Detail)
Security and Access	12%	- Field-Level Security - Login Hours and IP Ranges - Salesforce Shield - Record Access (OWD, Sharing Rules) - Object-Level Permissions
Organization Setup	4%	- Lightning Experience vs Classic - Currency Management - Fiscal Year - User Interface - Company Information

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Salesforce Certified Administrator Sample Questions (Q100-Q105):

NEW QUESTION # 100
You can set up Salesforce to automatically send email alerts, assign tasks, or update field values based on your organization's workflow

A. True
B. False

Answer: A

NEW QUESTION # 101
What are the opportunity defaults when converting a lead to an opportunity?

A. Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
B. None of the above
C. Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
D. User defines amount, close date, and stage upon conversion

Answer: A

Explanation:
Section: Volume B

NEW QUESTION # 102
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

A. Use assignment rules to set the queue as the owner of the case.
B. Configure a flow to assign the cases to the queue.
C. Create a new queue and add Cases as an available object.
D. Add Cases to the existing queue as available object.

Answer: A,B

NEW QUESTION # 103
A Platform Administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should the administrator use to undo this import?

A. Weekly Data Export
B. Data Loader
C. Data Import Wizard
D. Mass Delete Records

Answer: B,D

Explanation:
To "undo" a mistaken import, the administrator must delete the incorrectly created records. Two standard tools facilitate this:
* Mass Delete Records (Option D):This is a browser-based tool in Setup that allows administrators to delete up to 250 records at a time (standard) or use criteria to identify and remove larger sets of records.
It is the quickest way for smaller mistakes.
* Data Loader (Option B): For large-scale errors, the administrator can use the Success file generated during the original import (which contains the new record IDs) and perform a "Delete" operation.
The Data Import Wizard (Option C) is for adding or updating data, but it does not have a "Delete" function.
Weekly Data Export (Option A) is a backup tool and cannot be used to remove existing data from the system.

NEW QUESTION # 104
When a record is deleted it sits in the recycling bin for 30 days

A. True
B. False

Answer: B

NEW QUESTION # 105
......

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