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| Section | Objectives |
|---|
| Understand how to prepare for negotiations in procurement and supply | - Understand how to prepare for a negotiation
- 1. The use of bargaining mixes and trade-offs
- 2. The best alternatives to a negotiated agreement (BATNA)
- 3. Defining objectives and variables
- 4. Zones of potential agreement (ZOPA)
- Analyze the factors that impact on the approach to commercial negotiations
- 1. Ownership and stakeholder perspectives
- 2. Policies, procedures and protocols
- 3. The impact of time limits and deadlines
- 4. The position of buyers and sellers
|
| Understand the stages of commercial negotiations in procurement and supply | - Understand the stages of a commercial negotiation
- 1. Bargaining and problem solving
- 2. Preparation and planning
- 3. Clarification and justification
- 4. Closure and agreement implementation
- 5. Defining the ground rules
- Analyze the types of approaches that can be pursued in commercial negotiations
- 1. Integrative (win-win) approaches
- 2. Distributive (win-lose) approaches
- 3. Pragmatic and principled approaches
- 4. The influence of power and trust in negotiations
|
| Understand the interpersonal skills required for effective negotiation | - Analyze the interpersonal skills required for effective negotiation
- 1. Body language and non-verbal communication
- 2. Influencing and persuasion skills
- 3. Questioning and listening skills
- 4. Assertiveness
- Understand the behavioral aspects of negotiation
- 1. Conflict handling styles
- 2. Concessions and trade-offs
- 3. Ethical and unethical practices
- 4. Perception and bias
|
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CIPS Commercial Negotiation Sample Questions (Q342-Q347):
NEW QUESTION # 342
John suggests that a post-negotiation review must involve a meeting with all stakeholders as the most effective method. Is this statement correct?
- A. Yes, it allows stakeholders to blame procurement for failings
- B. Yes, as it allows all stakeholders to be physically present
- C. No, there may be a more effective way to undertake the review
- D. No, John may only record what he believes is correct
Answer: C
Explanation:
While stakeholder feedback is crucial, meetings are not always the most effective review method. Reviews may be better conducted through reports, surveys, or individual debriefs, depending on context. The key is to capture lessons learned, successes, and areas for improvement, and to record them for future negotiations.
Forcing all stakeholders into one meeting risks inefficiency or unproductive blame games. CIPS stresses structured reflection and documentation as best practice, ensuring organisational learning and preparation improvements.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Post-negotiation review methods and reflection.
NEW QUESTION # 343
Which of the following are typical characteristics of activity-based costing (ABC) method? Select TWO that apply.
- A. Variable and all related overhead expenses are specifically assigned to a business activity
- B. Limited understanding of true costs incurred
- C. ABC provides the information required to take action and realise improvements
- D. ABC has tended to over cost products on long runs and under cost those on short runs
- E. Costs are allocated based on volume
Answer: A,C
Explanation:
Activity-based costing is an alternative approach to traditional absorption costing. The characteristics of these two methods are illustrated in the graph below:
Graphical user interface, text, chat or text message, website Description automatically generated

NEW QUESTION # 344
Which of the following is considered a strength of a 'logical' style negotiator?
- A. Friendly and accessible
- B. Assertive
- C. Methodical
- D. Interrelate issues easily and make quick decisions
Answer: C
Explanation:
A useful and simple shorthand for preferred negotiation styles is summarised by four simple descriptor:
'warm', 'tough', 'logical' and 'dealer', which can be applied to describe individuals' dominant preferred style in most circumstances.
Warm - a people person
Tough - a hard-nosed negotiator
Logic - a numbers person
Dealer - a trader who loves bargaining
Strengths, weaknesses of logical style are described below:
Table Description automatically generated

NEW QUESTION # 345
Which of the following is most likely a consequence of falling interest rate?
- A. Increase aggregate demand
- B. Decrease consumption
- C. Decrease investment
- D. Increase savings
Answer: A
Explanation:
:
If interest rate are too low and credit is too, cheap rates can fund a spending boom with consumers and businesses buying (investment) more than they can afford to pay back.
NEW QUESTION # 346
Different types of relationships impact on commercial negotiations. At a negotiation, which one of the following sources would help to support leverage for the buyer?
- A. Friends power
- B. Legitimate power
- C. Personality power
- D. Powerful colleagues
Answer: B
NEW QUESTION # 347
......
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