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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
| Topic 2: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 3: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 4: Interaction Design | 14% | - Defining user flows and interactions - Designing effective page layouts - Creating wireframes and prototypes |
| Topic 5: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 6: Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
| Topic 7: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 8: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
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NEW QUESTION # 103
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
Answer: A
Explanation:
A sales rep who owns an opportunity record will have read-only access to the related account record, if the organization-wide default for the Account object is private. This is because the opportunity owner is automatically granted read-only access to the account that the opportunity is associated with, regardless of who owns the account. This is called implicit sharing, and it is a built-in feature of Salesforce to ensure that users can access the data they need to do their work. However, the opportunity owner will not be able to create, edit, or delete the account record, unless they have other sharing mechanisms that grant them higher access, such as role hierarchy, sharing rules, manual sharing, or View All or Modify All permissions.Reference:
[Salesforce Certified User Experience Designer Exam Guide], Section 3.1: Design and implement solutions that meet user needs
[Control Access to Records Unit | Salesforce Trailhead]1, Unit 2: Implicit Sharing
[Work with Related Lists on Records in Lightning Experience - Salesforce]2, Related List Cards
NEW QUESTION # 104
Cloud Kicks is planning to build a custom Lightning Web Component (LWC) that needs to be implemented quickly.
Where should the team go to explore Lightning component code, documentation, and specifications?
Answer: A
Explanation:
The best place for the team to explore Lightning component code, documentation, and specifications is the Components Library on developer.salesforce.com1.The Components Library is the Lightning components developer reference, where the team can find code samples, SDKs, tools, metadata coverage information, and a developer guide for Lightning Web Components1.The team can also use the live code environment to code their first Lightning web component and see the results in real time2. Salesforce Extensions for VS Code (A) is a powerful tool for developing Lightning components, but it is not a source of code, documentation, and specifications. Design Tokens on SLDS website (B) are a way to store and maintain consistent design attributes across different platforms, but they are not specific to Lightning Web Components.Reference:
Components Library on developer.salesforce.com
Get Started Coding | Lightning Web Components Developer Guide
NEW QUESTION # 105
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
Answer: D
Explanation:
The Lightning component that should be used to organize content into collapsible sections is theAccordioncomponent. The Accordion component displays vertically stacked sections of content that can be expanded and collapsed by clicking on the section headers. Users can control how much content is visible at once, and don't need to scroll as much to see the content of a page. The Accordion component can also be configured to allow multiple sections to be open at the same time. The Accordion component implements the accordion blueprint in the Salesforce Lightning Design System (SLDS).Reference:
:lightning-accordion - documentation - Salesforce Lightning Component Library
:Collapsible Related List in Lightning Experience
:How To Create Expand/Collapse Sections In SFDC Lightning Component
The Lightning Accordion component isdesigned to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here:https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.
NEW QUESTION # 106
After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details.
Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?
Answer: C
Explanation:
When developers are building custom components in Salesforce and need to ensure that these components adapt to user preferences for density settings (Comfy or Compact), they should avoid using REM-based spacing values. This is because REM-based spacing does not automatically adjust based on the density setting chosen by the user, leading to a lack of consistency with the rest of the Salesforce UI, which does adapt to these settings. Instead, developers should:
A) Use the varSpacingMedium design token in CSS, as Salesforce Lightning Design System (SLDS) design tokens are context-aware and can adjust their values based on the density setting, ensuring a consistent user experience across different user preferences.
C) Use existing Lightning Components such as the card or page header, which are pre-built to adapt to density settings, ensuring that custom components align with the overall Salesforce UI and respect user settings for density.
Reference:Salesforce Lightning Design System (SLDS) documentation provides guidelines on using design tokens and building responsive components that respect user settings like density preferences. You can find more information on the official Salesforce Developers website or the SLDS documentation section.
NEW QUESTION # 107
A UX Designer interviews a user who spends most of their time moderating forums, enforcing community standards, and providing member support.
Which Salesforce persona does this user align with?
Answer: C
Explanation:
A Community Manager is a Salesforce persona who is responsible for creating, managing, and moderating online communities that connect customers, partners, and employees. They spend most of their time engaging with community members, enforcing community standards, and providing member support. A Community Manager aligns with the user who performs similar tasks in moderating forums.: Salesforce Personas : Community Manager Roles and Responsibilities
NEW QUESTION # 108
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