Slack-Con-201 exam preparation, real Salesforce test dumps for Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security18%- Authentication and access
  • 1. Single Sign-On (SSO) configuration
  • 2. Domain verification and auto-provisioning
- Slack security and compliance
  • 1. Enterprise Key Management (EKM)
  • 2. Data Loss Prevention (DLP)
  • 3. Retention policies and export
Topic 2: Governance and Administration20%- Workspace administration
  • 1. Guest access management
  • 2. Roles and permissions
  • 3. Workspace settings and policies
- Governance framework
  • 1. Acceptable use policies
  • 2. Data governance and compliance
  • 3. Channel management policies
Topic 3: Discovery20%- Gather requirements
  • 1. Identify current workflows and pain points
  • 2. Understand business goals and collaboration needs
- Stakeholder analysis
  • 1. Conduct discovery workshops
  • 2. Identify key stakeholders and decision-makers
Topic 4: Workflows and Integrations12%- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
- Workflow Builder
  • 1. Custom workflow templates
  • 2. Automate routine processes
Topic 5: Migration and Change Management5%- Adoption and enablement
  • 1. Training and change management plans
  • 2. Best practices for Slack adoption
- Migration planning
  • 1. Data migration strategies
  • 2. Transition from other platforms
Topic 6: Channel Strategy25%- Channel architecture design
  • 1. Channel segments and cross-org channels
  • 2. Public vs. private channel strategy
  • 3. Channel naming conventions and organization
- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management

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Salesforce Certified Slack Consultant Sample Questions (Q85-Q90):

NEW QUESTION # 85
You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?

Answer: C

Explanation:
The correct answer is B . The client's Slack admin is responsible for implementing configurations in the client's Slack instance. A consultant may advise, document decisions, facilitate workshops, validate best practices, and guide the client through configuration choices, but the actual implementation authority belongs to the client-side administrator or owner with the required permissions. Option A is wrong because the Slack account executive owns commercial and account relationship responsibilities, not hands-on instance configuration. Option C is wrong because the customer success manager supports adoption and long-term success but does not directly configure the customer's Slack environment as the default owner. Option D is also incorrect because the executive sponsor provides business direction, removes blockers, and approves major decisions, but does not normally implement technical settings. This question tests role clarity. In a Slack engagement, configuration ownership must be explicit so policies and settings decisions are correctly translated into the live environment by the authorized client administrator.


NEW QUESTION # 86
In a company using Slack, there is a need for a role that can manage workspace settings, oversee channel creation, and handle user permissions but should not have access to billing information. Which Slack administrative role is best suited for this task?

Answer: C

Explanation:
Workspace Admins have the capabilities to manage workspace settings, oversee channel creation, and handle user permissions, but they do not have access to billing information, making this role ideal for the described need.


NEW QUESTION # 87
A healthcare organization using Slack needs to comply with HIPAA regulations. What is the best practice for approving apps in their Slack workspaces?

Answer: C

Explanation:
A review process allows the organization to verify that each app adheres to HIPAA compliance standards, ensuring patient data is handled securely.


NEW QUESTION # 88
What is the Slack best practice for managing client engagement and collaboration in projects?

Answer: C

Explanation:
The correct answer is B. Slack Connect is the proper best-practice model for project collaboration with a client because it lets both organizations work together in a shared channel while each organization retains control of its own members, identity, data governance, and administration. This is cleaner than adding client users as guests to the consultant's Slack environment and more effective than defaulting to email. Option A is weak because using email preserves fragmented communication and prevents the shared visibility Slack is meant to provide. Option C is too reactive; project teams should be intentionally added based on engagement roles and collaboration needs, not only after someone requests access. Option D uses guest access, which is not the preferred model for intercompany collaboration when Slack Connect is available. A Slack Connect project channel supports centralized decisions, shared documents, status updates, threaded discussions, bookmarks, and transparent engagement history. For client delivery, the collaboration space should be designed deliberately, with the right members included from the beginning.


NEW QUESTION # 89
Your client wants to create an IT Support help channel and asks you to advise on the best option using Slack channel naming settings and best practices.
Which channel name do you select?

Answer: D

Explanation:
The correct channel name is #help-it . Slack channel naming best practices favor names that are lowercase, simple, predictable, searchable, and aligned to a clear naming convention. A help channel should use a recognizable prefix such as help- followed by the function or team receiving the request. This makes the channel easy for users to find and reinforces consistent channel taxonomy across the workspace or Enterprise Grid. Option A uses an underscore, which is less aligned with common Slack naming conventions where hyphens are typically used for readability. Option B includes an exclamation mark, which is not appropriate for clean channel naming and creates unnecessary noise. Option C uses uppercase letters, which conflicts with the best-practice preference for lowercase, readable channel names. Option D is concise, descriptive, and scalable because the same pattern can be extended to other support channels such as #help-hr , #help-finance
, or #help-security .
Reference topic: Channel Strategy - channel naming conventions, support-channel taxonomy, channel discoverability, and user-friendly workspace organization.


NEW QUESTION # 90
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