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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Design | 32% | - Context and innovation impact - Ethics and value alignment - Value measurement and outcomes - Strategic direction and rationale |
| Topic 2: Tools and Artifacts | 23% | - Decision-making tools - Strategy mapping and modeling - Documentation and visualization - Design frameworks and methods |
| Topic 3: Intangible Deliverables | 26% | - Governance and mindset - Culture and capability building - Change and adoption enablement - Stakeholder alignment |
| Topic 4: Leveraging Adjacent Roles and Skills | 19% | - Leading cross-functional work - Collaboration with architects and designers - Integrating UX and technical perspectives - Working with product and business teams |
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NEW QUESTION # 34
A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influence on the project. The designer wants to understand each stakeholder ' s potential negative and positive impacts on the project. Which tactic should be used?
Answer: C
Explanation:
Stakeholder Analysis maps power, interest, and influence to determine engagement strategies and manage potential project risks. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created.
Stakeholder analysis identifies who has interest, influence, decision authority, positive or negative impact, and potential resistance. That information helps the designer tailor engagement, identify champions and detractors, and reduce organizational risk before it blocks the project. Here, Stakeholder Analysis is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Stakeholder Focus Group focuses attention elsewhere, while Stakeholder KPIs addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
NEW QUESTION # 35
Cloud Kicks (CK) plans to launch a new online store with a special emphasis on improving user experience.
CK ' s strategy designer has to justify the investment to senior leadership. What is a key deliverable to communicate a roadmap to success?
Answer: C
Explanation:
A business capability map connects strategic objectives to the capabilities needed to achieve them and is the standard artifact used to communicate a roadmap and justify investment to senior leadership. Wireframes and UAT cases are too tactical/detailed for this audience. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. A business capability map communicates what the organization must be able to do in order to achieve the strategy. It is appropriate for senior leadership because it connects investment and roadmap decisions to capabilities rather than dropping immediately into screen-level design or acceptance testing. Here, Business capability map is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Sample store screen wireframes focuses attention elsewhere, while User acceptance test cases addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Go-to-Market Planning - Partner on the Product Roadmap
NEW QUESTION # 36
Cloud Kicks ' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually. Which technique should the designer use to ensure the audience remains engaged?
Answer: B
Explanation:
Asking open-ended, active questions during virtual presentations maintains executive attention and fosters dialogue. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Open-ended questions keep virtual audiences cognitively involved because participants must interpret and respond rather than passively consume slides. They also give the presenter immediate feedback about understanding, objections, and alignment. Here, Ask open ended questions to the audience to maintain their involvement. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Turn the camera off so the audience can focus on the slides presented focuses attention elsewhere, while Ensure half of the meeting time is dedicated to answering questions. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
NEW QUESTION # 37
Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?
Answer: B
Explanation:
Revenue Cloud is a Salesforce product that should be considered for this business need. It helps sales reps configure their orders easily by providing guided selling, dynamic pricing, contract management, billing automation, and revenue recognition features. It integrates with Sales Cloud to enable seamless quote-to-cash processes. https://www.salesforce.com/products/revenue-cloud/overview/
NEW QUESTION # 38
In an effort to increase revenue, the Cloud Kicks design team proposes creating a new ecommerce tool where customers can easily search for products and access a bot that makes personalized recommendations. The team knows the cost to implement this new experience is significant. Which tool should the team use to justify the strategy?
Answer: B
Explanation:
A Business Model Canvas maps value propositions, revenue streams, and cost structures to justify high- investment initiatives. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Effort is a practical prioritization input because it represents the cost, complexity, time, and organizational capacity required to deliver an initiative. Comparing effort with expected value or impact helps teams make transparent trade-offs and direct limited resources toward the strongest opportunities. Here, Business model canvas is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Prioritization matrix focuses attention elsewhere, while Criteria scorecard addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: ISV Business Plan - Go to Market
NEW QUESTION # 39
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