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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Integrate and Extend Agents in Copilot Studio40-45%- Build advanced agent solutions
  • 1. Design and implement multi-agent solutions
  • 2. Automate computer-use and orchestration scenarios
  • 3. Create agent flows
  • 4. Implement human-in-the-loop workflows
  • 5. Configure actions and tools
- Integrate agents with enterprise systems
  • 1. Integrate with Microsoft Foundry and Azure services
  • 2. Integrate REST APIs and external services
  • 3. Configure Azure AI Search and enterprise knowledge sources
  • 4. Use connectors and custom connectors
  • 5. Implement Model Context Protocol (MCP)
Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Evaluate security and governance considerations
  • 2. Plan reusable agent components
  • 3. Plan integration with enterprise systems
  • 4. Plan responsible AI strategy
  • 5. Plan channels and deployment
  • 6. Design agents for internal or external audiences
  • 7. Plan identity strategy
Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Implement governance and security controls
  • 2. Test and validate agent behavior
  • 3. Use Power Platform pipelines and ALM processes
  • 4. Manage deployments and environments
  • 5. Monitor agent flows and performance
  • 6. Apply responsible AI practices

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q102-Q107):

NEW QUESTION # 102
A company is configuring an agent flow that uses multiple action types to perform operations and process data.
The flow must be configured as follows:
An HTTP action must connect to an external service.
A data action must reference the correct data to process.
You need to configure the settings for each action type.

Answer:

Explanation:


NEW QUESTION # 103
A team is standardizing ALM for agents in Copilot Studio.
The team requires a custom solution that includes agents. The solution must support ALM scenarios, such as managing and transporting agent assets across environments and pipeline deployments.
You need to create an ALM-ready custom solution in Copilot Studio.
What should you do?

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The required first action is to create a custom solution from the Solutions area. A solution is the ALM carrier that groups the agent with its related components and enables controlled export, import, pipeline deployment, dependency management, and versioning across environments. Exporting an agent directly is not the supported replacement for solution-based ALM. A channel configuration determines where users can interact with a published agent; it is not a container for development assets. Exporting a managed solution and importing it into production is a later release step and cannot occur until the custom solution exists and contains the agent and its dependencies. After creation, the team should add the existing agent, associated flows, connection references, environment-variable definitions, prompts, and any other required components. Development normally occurs in an unmanaged solution, while a managed build is deployed to Test and Prod. This separation supports repeatable promotion, protects downstream environments from unmanaged edits, and provides a clearer rollback and support boundary. Study Guide alignment: Test and manage agents > Implement application lifecycle management for agents in Copilot Studio > Create a solution.


NEW QUESTION # 104
You need to enable collaboration requirements for Operations Concierge
Which two actions should you perform? Each correct answer presents part of the solution Choose two.
NOTE: Each correct selection is worth one point

Answer: C,E

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The Service Desk Agent must be both published and available for connections from other agents. Publishing establishes a runtime version that the primary agent can call; an unpublished draft is not a valid connected-agent target. On the Service Desk Agent, the setting that allows other agents to connect and use it must also be enabled.
Microsoft additionally requires the connected agent to be in the same environment and the maker to own it or have it shared, but those conditions are not offered as choices. Replacing the agent with an MCP server would discard the existing agent ' s orchestration and ticket-routing logic. Adding it as a knowledge source would expose content for retrieval, not delegate an IT request to another agent. Publishing Operations Concierge alone does not satisfy the prerequisites of the target agent. After connection, the local description in Operations Concierge should clearly define when IT-specific work is delegated, because descriptions influence routing. Any later changes to the Service Desk Agent must be published before the main agent can use the updated version. Study Guide alignment: Integrate and extend agents in Copilot Studio > Configure multi-agent collaboration from Copilot Studio > Integrate an existing agent in Copilot Studio.


NEW QUESTION # 105
A company uses an agent in Copilot Studio to answer questions based on enterprise content.
The content is indexed in Azure AI Search. Responses must be generated by a Microsoft Foundry model.
To meet the business needs, the solution must meet the following requirements:
Users must be able to trace each answer back to its source.
The agent must retrieve information from a centralized data index.
Responses must be generated by an enterprise-approved foundation model.
You need to configure generative answers for the agent.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 106
A team has an existing agent in Copilot Studio and must move it to a different target location without rebuilding the agent. Some builders use Copilot Studio in the web app, while others use Copilot Studio in Microsoft Teams.
You need a supported approach to move the existing agent to the target location using ALM practices. The solution must avoid rebuilding the agent.
You need to move the existing agent to the target location using a supported method.
What should you do?

Answer: C

Explanation:
Using Power Platform Application Lifecycle Management (ALM) practices, creating a custom solution, packaging the existing agent (and its dependent objects), exporting it, and importing it into the target environment is the standard way to transport a Copilot Studio agent without rebuilding it.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-solutions-import-export


NEW QUESTION # 107
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