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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator |
| Exam Number: | Plat-Admn-201 |
| Available Languages: | English, French, German, Spanish, Portuguese (Brazil), Japanese |
| Exam Price: | $200 USD (plus applicable taxes, varies by region) |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I |
| Passing Score: | 65% |
| Real Exam Qty: | 60 (approximately) |
| Certificate Validity Period: | Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required) |
| Exam Duration: | 105 minutes |
| Recommended Training: | Salesforce Admin Beginner Trail Advanced Administrator Learning Path |
| Exam Registration: | Pearson VUE Salesforce Exams Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam or onsite test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; basic Salesforce platform knowledge recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
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NEW QUESTION # 146
A sales rep wants to be able to categorize multiple picklist values into a single value on a report. Which option should a Platform Administrator suggest to the sales rep to accomplish this?
Answer: C
Explanation:
A Bucket Column in a Salesforce report allows a user to group multiple field values into larger, more meaningful categories (buckets) without needing to create a new custom field or modify the underlying data. For instance, if a "Industry" picklist has twenty different values like "Banking," "Insurance," and "Venture Capital," a sales rep can create a bucket called "Financial Services" and place all three values inside it. When the report is run, these records are displayed under the "Financial Services" header. This is the ideal solution for ad-hoc reporting needs where the user wants to see data summarized in a way that doesn't exactly match the existing picklist structure. Report Filters (Option C) would exclude data rather than categorizing it. Unique Count (Option B) simply tells you how many distinct values exist in a column. Charts (Option D) are for visualization. Bucketing is a powerful, self-service tool for users to reorganize data for analysis.
NEW QUESTION # 147
A Platform Administrator for Cloud Kicks needs to ensure that only the financial records belonging to each individual user are visible on the report in order to meet scope of the data privacy requirements. How should the administrator achieve this?
Answer: A
Explanation:
The foundation of Salesforce data security is the Organization-Wide Default (OWD). To ensure that users can only see their own records (and those above them in the hierarchy), the administrator must set the OWD for the object to Private. When an object is private, a user can only see records they own. When that user runs a report, the report engine automatically respects these sharing settings and only displays the records the user is authorized to see. This is a much more secure and scalable solution than creating separate reports for every user (Option C).
Option A (Public Read/Write) would allow everyone to see everything, violating the privacy requirement. Option D (Apex sharing) is a complex coding solution that is unnecessary when the standard "Private" sharing model fulfills the requirement through simple configuration.
NEW QUESTION # 148
Service reps in a call center do not have assigned desks. They sit at any available desk and use the computer on that desk to access Salesforce. A Platform Administrator has been asked to streamline the login process so the reps do not have to authenticate each time they log in at a different computer. Which function should the administrator use to implement this request?
Answer: C
Explanation:
In Salesforce, Trusted IP Ranges (configured under Network Access in Setup) define a set of IP addresses from which users can log in without being prompted for a verification code (identity confirmation). In a call center environment where reps use different machines but are all within the same corporate network (sharing a common external IP or range), adding those corporate IPs to the Trusted IP Ranges list "streamlines" the login process. This prevents the system from seeing each new machine as an "unrecognized device". Multi-factor Authentication (Option C) actually adds an extra step to the login process, which is the opposite of streamlining. Profiles (Option A) and Permission Sets (Option D) can manage "Login IP Ranges" (which restrict access to specific IPs), but Trusted IP Ranges are the primary tool for bypassing identity verification within a known network.
NEW QUESTION # 149
A Platform Administrator at Cloud Kicks has created an approval process for time-off requests.
Which two automated actions are available for the administrator to add as part of the approval process?
Answer: A,B
Explanation:
Salesforce Approval Processes allow administrators to define a series of steps to automate the approval of records. Within these processes, there are four specific types of automated actions that can be triggered during initial submission, approval, rejection, or recall:
Field Update: Used to change a value on the record, such as switching a "Status" field from
"Pending" to "Approved."
Email Alert: Used to send a templated email to specific users, such as notifying the submitter that their request was granted.
Task: Used to assign a follow-up task to a user.
Outbound Message: Used to send technical data to an external system via API.
While modern automation tools like Flow can post to Chatter or launch other flows, the native approval process engine is limited to these four specific actions. For a "time-off request" scenario, an Email Alert ensures the employee is notified, and a Field Update ensures the record reflects the new status, providing a clear audit trail of the business decision.
NEW QUESTION # 150
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?
Answer: A
Explanation:
In the Agentforce environment, deactivating an agent to make configuration changes (like adding a Topic or Action) does not immediately terminate existing sessions. To ensure a smooth user experience, Salesforce allows ongoing conversations to continue using the version of the agent that was active when the session started. The "deactivation" simply prevents new sessions from being initiated. Once the administrator reactivates the agent, new sessions will utilize the updated configuration, while current users finish their interactions without interruption or "system errors".
The window does not automatically close, and the conversation is not "paused" in a way that requires the user to wait for reactivation
NEW QUESTION # 151
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