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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Solution Design	20%	- Architecture Design 1. Align solutions to nonprofit business requirements 2. Design scalable nonprofit data models
Implementation Strategies and Best Practices		- NPSP Configuration and Setup 1. Household Account Model implementation 2. Install and configure Nonprofit Success Pack - Project Delivery 1. Risk identification and mitigation 2. Consulting best practices for nonprofit implementations
Domain Expertise	20%	- Nonprofit Solution Identification 1. Marketing and engagement solutions 2. Program and volunteer management solutions 3. Fundraising and donor management solutions 4. Trailhead, AppExchange, and Community resources
Analytics	5%	- Reporting and Insights 1. Salesforce reporting for nonprofits 2. Campaign tracking and engagement measurement
Integration and Data Management	15%	- Data Handling 1. Data quality and deduplication concepts 2. Data import and migration strategies

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q202-Q207):

NEW QUESTION # 202
A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?

A. Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.
B. Membership End Date is equal to or less than NEXT 30 DAYS.
C. Membership End Date is equal to NEXT 30 DAYS.
D. Membership End Date is equal to or greater than NEXT 30 DAYS.

Answer: A

Explanation:
To create a report of all memberships that will expire in exactly 30 days, the consultant should filter the report on Membership End Date using the condition "Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS." This ensures that the report includes only those memberships expiring exactly on the 30th day, excluding those that expire earlier or later.
Salesforce Reporting and Dashboards Guide
Salesforce Nonprofit Cloud Consultant Study Guide

NEW QUESTION # 203
A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?

A. Configure report to filter by stage.
B. Configure Path on Opportune
C. Configure a Sales Process.
D. Configure Stage to State Mapping.

Answer: D

Explanation:
To configure Accounting Subledger so that only the appropriate records are created and available for export to finance, you need to set up Stage to State Mapping. This ensures that only donations at a certain stage are included in the ledger entries. Here are the steps:
Access Accounting Subledger Setup:
Navigate to the Accounting Subledger settings in Salesforce.
Configure Stage to State Mapping:
Define the mapping between Opportunity Stages and Accounting Subledger States.
For example, map the "Closed Won" stage to a state that signifies the donation is ready for ledger entry creation.
Update Opportunity Stages:
Ensure that your Opportunity Stages are correctly set up to reflect the different states of your donation process (e.g., "Pledged", "Received").
Create Ledger Entries:
Once an Opportunity reaches the specified stage (e.g., "Closed Won"), a ledger entry is automatically created.
Only these ledger entries are included in the export to finance.
By configuring the Stage to State Mapping, you ensure that only finalized donations (those that reach a specific stage) are included in the ledger entries, making the finance export process more efficient and accurate.
Salesforce Accounting Subledger Documentation: Stage to State Mapping.

NEW QUESTION # 204
A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.
What should a consultant recommend to sell these items?

A. Salesforce B2B Commerce
B. Salesforce B2C Commerce
C. Salesforce Billing
D. Salesforce Experience Cloud

Answer: A

Explanation:
For a nonprofit trade association that sells research papers, certifications, and other products online to its existing members who are primarily universities and companies, Salesforce B2B Commerce is the most suitable solution:
Salesforce B2B Commerce:
Salesforce B2B Commerce is designed for business-to-business transactions, making it ideal for organizations that sell products and services to other businesses, such as universities and companies.
It provides features for managing complex pricing, bulk orders, and accounts, which are essential for a trade association dealing with institutional members.
Features and Benefits:
B2B Commerce offers personalized buying experiences, self-service portals for customers, and streamlined order management processes.
It integrates seamlessly with Salesforce CRM, allowing the nonprofit to manage member relationships, sales, and order histories within a single platform.
Salesforce B2B Commerce Documentation
Salesforce Trailhead: Salesforce B2B Commerce Basics

NEW QUESTION # 205
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?

A. Create a Program Engagement record and select each family's Household Account.
B. Create a Program Cohort record for each family and select the Program on the record.
C. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
D. Create a Program Engagement record and select the head of each family's household for the Contact.

Answer: D

Explanation:
To configure the Program Management Module (PMM) to record services provided to families, follow these steps:
Create Program Engagement Records:
Navigate to the "Program Engagements" tab.
Click "New" to create a new Program Engagement record.
Fill in the necessary details, ensuring to select the head of the household for the "Contact" field. This links the engagement to the primary contact within the family.
Select the Program:
In the Program Engagement record, select the relevant program that the family is engaged in. This helps in categorizing the services under specific programs.
Specify the Services:
Use the "Service Deliveries" related list to add services provided to the family. Click "New Service Delivery" and select the appropriate service. This ensures each service provided is tracked and recorded against the Program Engagement.
Salesforce Nonprofit Cloud Consultant Study Guide
Salesforce Program Management Module Documentation
Salesforce NPSP (Nonprofit Success Pack) Resources

NEW QUESTION # 206
A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.
After a gift is successfully matched to an existing record, which two updates may occur?
Choose 2 answers

A. The open Payment will be marked as Paid.
B. A Payment will be added to the Opportunity.
C. The Stage of the Opportunity will change to Closed/Won.
D. The Opportunity amount will include the new payment amount.

Answer: B,D

Explanation:
When using the NPSP Data Importer to upload data that contains payments on existing opportunities, and matching donations to existing records, the following updates may occur:
A Payment Will Be Added to the Opportunity:
When a gift is successfully matched to an existing Opportunity, a Payment record is created and associated with the Opportunity.
This reflects the new donation and updates the financial records accordingly.
The Opportunity Amount Will Include the New Payment Amount:
The total amount on the Opportunity will be updated to reflect the sum of the original amount and the new payment amount.
This ensures that the Opportunity accurately represents the total donations received.
These updates help maintain accurate and up-to-date financial records within Salesforce, reflecting all contributions accurately.
Salesforce NPSP Documentation: NPSP Data Importer
Salesforce Trailhead: Manage Donations with NPSP

NEW QUESTION # 207
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