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| Section | Weight | Objectives |
|---|---|---|
| Fundamental principles and concepts of an environmental management system | 15% | - Continual improvement and sustainability - Principles of environmental management - Concepts of EMS and process approach |
| Fundamental audit concepts and principles | 15% | - Audit principles and ethics - Independence, objectivity and evidence-based approach - Roles and responsibilities in auditing |
| Managing an ISO 14001 audit program | 5% | - Monitoring and improving audit program - Planning and implementing audit program |
| Closing an ISO 14001 audit | 10% | - Closing meeting and reporting - Follow-up and corrective action verification - Evaluating findings and forming conclusions |
| Conducting an ISO 14001 audit | 15% | - Generating audit findings and observations - Opening meeting and communication - Collecting and verifying audit evidence |
| Preparing an ISO 14001 audit | 15% | - Document review and preparation of checklist - Defining audit objectives, scope and criteria - Audit planning and resource allocation |
| Environmental management system requirements (ISO 14001:2015) | 25% | - Support and resources - Leadership and commitment - Performance evaluation and improvement - Planning and risk management - Operation and control - Context of the organization |
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NEW QUESTION # 36
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is informed that they have secured their largest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
During the audit, a team member found that several complaints had been made to the organisation regarding their installation operators being seen to dispose of excess paint into the site drains, which breached legal requirements. The EMS Manager blames the contractors they had to take on because of the big contract. The auditor raises a nonconformance against clause 8.1 of ISO 14001.
Which one of the following statements would support this finding?
Answer: C
Explanation:
The correct answer is A .
This finding relates to ISO 14001:2015 Clause 8.1 - Operational planning and control . Clause 8.1 requires the organisation to control or influence outsourced processes and to communicate relevant environmental requirements to external providers, including contractors.
In this case, the installation work was subcontracted, but the environmental impact still occurred as part of the organisation's activities and contracted work. The disposal of excess paint into site drains created a legal breach and showed that the organisation had not effectively controlled or influenced the outsourced installation activity.
A is correct because a contract is a key way to communicate operational controls and environmental requirements to a subcontractor. If the installation contract did not require the subcontractor to comply with the organisation's EMS policy or environmental requirements, this supports a nonconformity against Clause
8.1 .
The other options are linked to different ISO 14001 clauses:
B relates more closely to Clause 7.3 - Awareness .
C relates more closely to Clause 7.1 - Resources .
D relates more closely to Clause 7.2 - Competence .
Therefore, the statement that best supports a nonconformity against ISO 14001 Clause 8.1 is A .
NEW QUESTION # 37
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
Answer: A,C,D,E,G,J
NEW QUESTION # 38
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Select two correct responses by the individual(s) managing the audit programme.
Answer: D,F
Explanation:
Under ISO/IEC 17021-1 (Conformity assessment - Requirements for bodies providing audit and certification of management systems) and ISO 19011 Clause 5.4.4, the responsibility for determining audit team composition rests strictly with the individual(s) managing the audit programme.
Response C is correct because the certification body must maintain authority over selecting competent auditors who collectively cover all technical aspects and environmental aspects/impacts of the scope. The client organisation cannot unilaterally dictate team size or composition. Response D is correct because exploring ICT-based remote auditing methodologies (pursuant to IAF MD 4 and ISO 19011 Annex A.16) offers a legitimate mechanism to reduce travel costs without compromising the integrity, duration, or competence requirements of the audit plan.
Response A is incorrect because accepting a single auditor without considering technical scope coverage or competency requirements breaches accreditation standards. Response B is unprofessional and violates customer-focus principles. Response E is incorrect because audit logistics can be re-evaluated during planning stages. Response F is incorrect because programme managers already possess the delegated authority to structure audit teams and methods.
References: ISO/IEC 17021-1:2015 Clause 9.2.2 (Audit team selection and assignments), ISO 19011:2018 Clause 5.4.4 (Selecting audit team members), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Managing an Audit Programme).
NEW QUESTION # 39
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.
Answer: D,E
Explanation:
The correct answers are A and E .
A). Advise that the audit team make-up is a decision for the Certification Body - Correct For a certification audit, the Certification Body is responsible for determining the audit team composition.
This includes deciding the number of auditors, required competence, audit duration, technical expertise, impartiality, and ability to cover the full audit scope. The client may express a preference or raise a concern, but the client cannot dictate the audit team structure simply to reduce costs.
E). Suggest asking the Certification Body management to consider the request - Correct The request may be passed to appropriate Certification Body management for review. The Certification Body can consider whether the request is possible without compromising audit duration, competence, impartiality, coverage of the audit scope, or certification requirements. However, any change must remain under the Certification Body's control.
The other options are not appropriate:
B). Advise the EMS Manager that his request can be considered for future audits - Incorrect This avoids the current request rather than addressing it properly. The Certification Body may consider the request now, but only through its own competent review process.
C). Suggest that the EMS Manager choose another Certification Body - Incorrect This is unprofessional and unnecessary. The correct approach is to explain the Certification Body's responsibility and review the request appropriately.
D). Advise that the contract has already been signed and cannot be revised - Incorrect A signed contract does not automatically prevent changes. Changes may be possible if reviewed and approved by the Certification Body, provided audit integrity is maintained.
F). Advise that a remote audit could be conducted instead of an on-site audit - Incorrect Remote auditing cannot simply be substituted to reduce travel expenses. The use of remote audit methods must be justified and must still allow the Certification Body to achieve the audit objectives. For many certification audit activities, especially where operational controls and site conditions must be verified, on-site evaluation may be necessary.
Therefore, the best two responses are A and E .
NEW QUESTION # 40
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.
Answer: C
NEW QUESTION # 41
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