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Salesforce Energy-and-Utilities-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Energy and Utilities Cloud Accredited Professional Exam
Exam Number:	Energy-and-Utilities-Cloud
Exam Format:	Multiple choice
Related Certifications:	Salesforce Platform App Builder Salesforce Administrator
Available Languages:	English
Recommended Training:	Salesforce Trailhead Energy & Utilities Cloud learning paths
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Energy-and-Utilities-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce certification platform
Pre Condition:	No strict prerequisites required; familiarity with Salesforce platform and basic CRM concepts is recommended.
Official Syllabus URL:	https://trailhead.salesforce.com/credentials

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Sample Energy-and-Utilities-Cloud Questions | Formal Energy-and-Utilities-Cloud Test

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 2	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 3	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 4	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q53-Q58):

NEW QUESTION # 53
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A. Work Order. Work Order Line item. Service Territory. Work Type
B. Work Order. Work Order Line Hem, Service Appointment, Work Type
C. Work Order. Work Type. Service Appointment. Service Territory
D. Work Order. Work Order Line Item Work Procedure. Work Plan

Answer: B

Explanation:
The EnergyRuntimeServiceSFS sample permission set within Salesforce Energy and Utilities Cloud grants "View All" and "Modify All" permissions to a user for the following objects: A. Work Order, Work Order Line Item, Service Appointment, Work Type. These permissions ensure that users assigned to this permission set have comprehensive access to manage and update records related to service fulfillment, including detailing the work to be done (Work Order and Work Order Line Item), scheduling and managing appointments for service execution (Service Appointment), and defining the nature of the work (Work Type). This level of access is critical for roles that are involved in the planning, scheduling, and execution of service orders within the utility sector. Reference = Salesforce documentation on service and field service management, including the configuration of permission sets for service operations, provides insights into the setup and customization of access controls for managing work orders and service appointments: https://help.salesforce.com/articleView?id=fs_perm_sets.htm&type=5

NEW QUESTION # 54
An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A. Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
B. Industries CPQ: Opportunity, Quote, and Order Management
C. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
D. Platform: Flaws, Visual Force, Lightning Components, and Apex

Answer: C

NEW QUESTION # 55
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A. Work Order. Work Order Line item. Service Territory. Work Type
B. Work Order. Work Order Line Hem, Service Appointment, Work Type
C. Work Order. Work Type. Service Appointment. Service Territory
D. Work Order. Work Order Line Item Work Procedure. Work Plan

Answer: B

Explanation:
The EnergyRuntimeServiceSFS sample permission set within Salesforce Energy and Utilities Cloud grants
"View All" and "Modify All" permissions to a user for the following objects: A.Work Order,Work Order Line Item,Service Appointment,Work Type. These permissions ensure that users assigned to this permission set have comprehensive access to manage and update records related to service fulfillment, including detailing the work to be done (Work Order and Work Order Line Item), scheduling and managing appointments for service execution (Service Appointment), and defining the nature of the work (Work Type). This level of access is critical for roles that are involved in the planning, scheduling, and execution of service orders within the utility sector.References= Salesforce documentation on service and field service management, including the configuration of permission sets for service operations, provides insights into the setup and customization of access controls for managing work orders and service appointments:https://help.salesforce.com/articleView?id=fs_perm_sets.htm&type=5

NEW QUESTION # 56
How is the Energy and Utilities Cloud solution installed on an org?

A. Its installed as a managed package and unmanaged components
B. A specialized org that Salesforce creates with the solution installed is required
C. Its included as part of core and will be deployed when licenses are purchased
D. The functionality is unlocked based on the license types assigned to the org

Answer: A

NEW QUESTION # 57
consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of stakeholders?

A. Conduct a focus group with all stakeholders to present different future-state sales processes and elicit stakeholder opinions.
B. Conduct a semi-structured requirement gathering session to walk-through current-state sales processes with the stakeholders to align on common requirements.
C. Create and deliver a questionnaire to each stakeholder to elicit thoughts on the pros and h. of the current-state sales processes.

Answer: B

NEW QUESTION # 58
......

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