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| Section | Objectives |
|---|---|
| Topic 1: Data Integration and Health Data | - Integration with external healthcare systems - FHIR alignment concepts - Health data ingestion concepts |
| Topic 2: Patient and Member Management | - Consent and privacy considerations - Patient data model and records - Care team assignment and collaboration |
| Topic 3: Care Coordination and Plans | - Care program management - Care plan structure and lifecycle - Tasks, milestones, and goals |
| Topic 4: Health Cloud Fundamentals | - Healthcare data model overview - Core concepts of Salesforce Health Cloud - Industry-specific terminology (patients, care teams, providers) |
| Topic 5: Security, Compliance, and Industry Considerations | - HIPAA and healthcare compliance basics - Data access control in Health Cloud - Auditability and privacy safeguards |
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NEW QUESTION # 116
A pharma company wants the ability to:
Upload a patient's insurance card, including automatic Member Plan record creation Run a benefits verification check Schedule on behalf of the patient with a provider Cloud Accredited Professional Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: D
Explanation:
Step-by-Step Explanatio n:
Business Process Capabilities:
Intelligent Document Automation: Upload and process patient insurance cards.
Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.
Benefits Verification: Check and verify patient insurance benefits.
Intelligent Appointment Management: Schedule on behalf of the patient with providers.
Salesforce Documentation Reference:
"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."
- Health Cloud: Intelligent Document Automation
- Health Cloud: Benefits Verification
- Health Cloud: Intelligent Appointment Management
Why not the other options?
Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.
Reference:
Intelligent Document Automation
Intelligent Document Reader
Benefits Verification
Intelligent Appointment Management
NEW QUESTION # 117
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.
Which two steps should a consultant take to complete this?
Answer: A,C
NEW QUESTION # 118
A clinic is looking to manage its associated physicians within Health Cloud. Which two objects support Salesforce ' s recommended approach to model the doctors in the clinic ' s Health Cloud org?
Answer: A,D
Explanation:
The recommended modern provider model uses a Person Account to represent the physician as an individual and a Healthcare Provider record to represent the professional provider role. Additional objects, such as Healthcare Practitioner Facility and Healthcare Provider Specialty, then model affiliations and specialties without overloading the person record. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Person Account
NEW QUESTION # 119
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task?
Answer: A
Explanation:
Integrated Care Management leverages Action Plan Templates to structure care plan interventions and tasks with preconfigured task dependencies and sequences. Integrated Care Management structures care plans around reusable problems, goals, interventions, assessments, and care-team activities so care coordination can be standardized and personalized. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Action Plan Templates) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Care Plan
NEW QUESTION # 120
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color. What are two ways the designer should make the changes?
Answer: B,C
NEW QUESTION # 121
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