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| Section | Weight | Objectives |
|---|---|---|
| Architect a solution | 35-40% | - Design infrastructure and licensing
|
| Perform solution envisioning and requirement analysis | 45-50% | - Analyze requirements
|
| Implement the solution | 15-20% | - Optimize and maintain solution
|
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NEW QUESTION # 234
You are supporting a recent go-live for a model-driven app that includes mobile offline functionality.
Users report the following issues:
The process of downloading initial metadata for the app takes hours to complete.
Some account views are unavailable when the app is offline.
Changes to users' security privileges are not reflected in the mobile app.
Contact data is not available when the app is offline.
You need to resolve the mobile app performance issues.
What should you review? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 235
You are reviewing a list of business requirements submitted by a plumbing company.
The company has the following requirements:
Send articles to technicians to allow technicians to help customers resolve issues.
Track work progress and inspections at customer sites.
Schedule technicians for service appointments.
You need to recommend solutions to meet the customer's requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
https://dynamics.microsoft.com/en-us/customer-voice/capabilities
NEW QUESTION # 236
You are a Microsoft Power Platform solution architect capturing requirements for a national retail chain protect. The project has the following requirements
* Retail employees must use the application on a company- prowled tablet device.
* The app must store data offline
* Environment capacity must be monitored to ensure usage stays within 80 percent of available capacity
* Apps are shared with security group teams for users to access.
You need to identify the project s functional and non-functional requirements.
How should you categorize the requirements? To answer, drag the appropriate categories to the correct requirements. Each category may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
Explanation
NEW QUESTION # 237
You are designing a Microsoft Power Platform solution for an automobile parts manufacturer. You create the following tables:
You need to recommend a relationship behavior.
Which relationship behavior should you recommend?
Answer: C
Explanation:
Explanation
Restrict Delete: Prevent the Referenced table record from being deleted when referencing tables exist.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/configure-entity-relationship-cascading-beh
NEW QUESTION # 238
Case Study 2 - Relecloud
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low- sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type.
Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
Hotspot Question
You need to recommend tools for agents and management.
Which tools should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Microsoft Power Apps
They need an app that will have different features.
Box 2: Power BI
Management requires paginated reports for stakeholders.
NEW QUESTION # 239
......
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