Nonprofit-Cloud-Consultant인증시험공부자료 - Nonprofit-Cloud-Consultant높은통과율덤프공부

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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Reporting15%- Explain reporting and dashboard strategies
  • 1. Program and volunteer reports
  • 2. Fundraising reports
- Configure and implement reports and dashboards
  • 1. Custom report types
  • 2. NPSP reports and dashboards
Topic 2: Domain Expertise10%- Explain the nonprofit landscape and Salesforce solutions
  • 1. Understand basic nonprofit terminology
  • 2. Identify key use cases for Nonprofit Cloud
- Explain the Salesforce Nonprofit Success Pack (NPSP) architecture
  • 1. Understand Account and Contact models (Individual vs. Household accounts)
  • 2. Understand relationships and affiliations
Topic 3: Program and Service Delivery15%- Explain the data model for programs
  • 1. Service delivery and client management
  • 2. Programs, program engagements, and program cohorts
- Configure and implement program management
  • 1. Track client services and outcomes
  • 2. Manage program benefits
Topic 4: Fundraising20%- Configure and implement fundraising features
  • 1. Matching gifts
  • 2. Donation rollups and soft credits
- Explain the data model and functionality for fundraising
  • 1. Understand Gift Entry and processing
  • 2. Manage Campaigns and Campaign Members
  • 3. Manage Opportunities and Recurring Donations
Topic 5: Constituent Engagement8%- Explain strategies for constituent engagement
  • 1. Manage volunteers
  • 2. Manage events
- Configure and implement constituent management
  • 1. Household and organizational relationships
  • 2. Affiliations
Topic 6: Marketing and Engagement12%- Design and implement engagement strategies
  • 1. Email marketing journeys
  • 2. Audience segmentation
- Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts
  • 1. Engagement Studio
  • 2. Lead scoring and grading
Topic 7: Implementation Strategies and Best Practices20%- Design and implement solutions for common nonprofit business processes
  • 1. Configure program and event management
  • 2. Configure donor management
  • 3. Configure volunteer management
- Identify the appropriate solution for a given scenario
  • 1. When to use standard objects vs. NPSP objects
  • 2. When to use declarative vs. custom solutions

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Nonprofit-Cloud-Consultant인증시험 공부자료 최신 덤프문제모음집

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최신 Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant 무료샘플문제 (Q94-Q99):

질문 # 94
A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

정답：A,C


질문 # 95
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

정답：D

설명：
https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/ To address the nonprofit's need for a marketing automation tool that allows for segmentation, targeting, and email creation using Lightning Email Templates:
* Choose Pardot:
* Pardot is Salesforce's marketing automation solution designed to handle sophisticated email marketing, segmentation, and engagement tracking.
* Set Up Pardot:
* Ensure Pardot is integrated with Salesforce.
* Configure user permissions and roles in Pardot.
* Connect Pardot to the Salesforce CRM to synchronize data between the two platforms.
* Segment and Target Supporters:
* Use Pardot's segmentation tools to create lists based on supporter engagement and interactions.
* Set up dynamic lists that automatically update based on predefined criteria such as email opens, clicks, and website visits.
* Create Emails with Lightning Email Templates:
* Utilize Lightning Email Templates in Pardot to design and personalize emails.
* Use drag-and-drop features to build responsive email templates without needing HTML knowledge.
* Track Engagement:
* Implement Pardot's engagement tracking to monitor how supporters interact with emails.
* Use Pardot's scoring and grading system to prioritize leads based on their engagement and fit with your nonprofit's goals.
* Analyze and Optimize:
* Use Pardot's analytics and reporting tools to measure the effectiveness of your campaigns.
* Continuously refine your segmentation and targeting strategies based on data insights to improve engagement and conversion rates.
By using Pardot, the nonprofit can effectively segment its audience, target them with personalized email campaigns, and track engagement over time, enhancing their overall marketing efforts.
References:
Salesforce Pardot documentation on segmentation and email marketing
CertGod Nonprofit Cloud Consultant guide


질문 # 96
A nonprofit organization uses Nonprofit Cloud ta manage recurring donations. The organization wants to easily see the scheduled transactions for the next several months.
What should be added to provide visibility to this information?

정답：C


질문 # 97
How often are updates to the NPSP pushed to production orgs?

정답：A

설명：
Updates to the Nonprofit Success Pack (NPSP) are pushed to production organizations once every two weeks.
These frequent updates ensure that organizations using NPSP have access to the latest features, bug fixes, and improvements. Here's what you need to know:
* Regular Updates:
* NPSP follows a bi-weekly release schedule, meaning updates are deployed approximately every two weeks.
* Automatic Updates:
* These updates are automatically pushed to production environments, requiring no manual intervention from administrators.
* Release Notes:
* Release notes for each update are published and can be accessed to understand the changes and new features included in each release.
* Testing and Sandbox Environments:
* It's recommended to test updates in a sandbox environment before they are deployed to production, especially if customizations are in place.
"NPSP Release Schedule" from Salesforce.org: NPSP Release Schedule
"Release Notes and Announcements" from Salesforce.org: NPSP Release Notes


질문 # 98
A membership organization needs to send out automated renewal emails on a 30/60/90 period. Each referenced email template needs to differ based on the members' web site visits. Which automation method should a consultant recommend?

정답：C


질문 # 99
......

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