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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionObjectives
Stakeholder Analysis and Management- Engagement and communication planning
- Stakeholder identification and classification
Delivering the Business Solution- Benefits realisation overview
- Solution evaluation and acceptance
Investigation Techniques- Data gathering methods (interviews, workshops, observation)
- Document and data analysis
Strategy Analysis- Identifying business needs and drivers
- Understanding business context
What is Business Analysis- Business change lifecycle overview
- Role and purpose of business analysis
Requirements Engineering- Requirements elicitation and documentation
- Requirements validation and management
Competencies of a Business Analyst- Professional behaviours and ethics
- Analytical and communication skills
Modelling and Analysis Techniques- Business and data modelling basics
- Process modelling and diagrams

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions (Q96-Q101):

NEW QUESTION # 96
An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system.
What investigation technique is the analyst using?

Answer: D


NEW QUESTION # 97
In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?

Answer: C


NEW QUESTION # 98
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees Which area of Kaplan and Norton ' s balanced business scorecard has NOT been considered?

Answer: A

Explanation:
Kaplan and Norton ' s Balanced Business Scorecard is a strategic framework that evaluates organizational performance across four key perspectives: Financial, Customer, Internal Business Processes, and Learning and Growth . To determine which area has not been considered, we need to map the provided KPIs to these perspectives.
Mapping the KPIs:
* The time to deliver orders for products: This relates to operational efficiency and falls under the Internal Business Process perspective.
* Consumer satisfaction with products: This directly measures customer experience and falls under the Customer perspective.
* Wastage in product production: This also relates to operational efficiency and falls under the Internal Business Process perspective.
* The qualifications of production employees: This measures employee capabilities and development, falling under the Learning and Growth perspective.
Evaluating Each Perspective:
* Financial: None of the provided KPIs address financial performance, such as revenue, profitability, or cost management. Conclusion: This perspective has not been considered .
* Customer: Consumer satisfaction with products is a clear indicator of the Customer perspective.
Conclusion: This perspective has been considered.
* Internal Business Process: Both " time to deliver orders " and " wastage in production " relate to internal processes. Conclusion: This perspective has been considered.
* Learning and Growth: The qualifications of production employees indicate employee development, which aligns with this perspective. Conclusion: This perspective has been considered.
Final Recommendation:
The Financial perspective has not been considered in the company's KPIs.


NEW QUESTION # 99
The horizontal bar of the T-shaped professional describes what?

Answer: C

Explanation:
The T-shaped professional model is used in business analysis to describe the ideal mix of skills and knowledge. The 'T' shape consists of a vertical bar and a horizontal bar. The vertical bar represents the deep and specific domain knowledge or core expertise (e.g., business analysis techniques, specific industry knowledge). The horizontal bar (the top of the 'T') represents the multi-disciplinary breadth of skill and knowledge that an individual can apply to various situations. This breadth includes soft skills like communication, facilitation, leadership, and a broad understanding of different business areas (like finance, operations, IT, and strategy). It is this breadth that allows the business analyst to collaborate effectively across different teams and disciplines, understand the context of the change, and recommend truly holistic solutions.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Competencies of a Business Analyst)


NEW QUESTION # 100
What do the arrow headed lines between activities represent on a business activity model?

Answer: A


NEW QUESTION # 101
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