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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Manage deployments and environments
  • 2. Implement governance and security controls
  • 3. Test and validate agent behavior
  • 4. Monitor agent flows and performance
  • 5. Apply responsible AI practices
  • 6. Use Power Platform pipelines and ALM processes
Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan identity strategy
  • 2. Plan responsible AI strategy
  • 3. Plan reusable agent components
  • 4. Plan integration with enterprise systems
  • 5. Evaluate security and governance considerations
  • 6. Plan channels and deployment
  • 7. Design agents for internal or external audiences
Integrate and Extend Agents in Copilot Studio40-45%- Integrate agents with enterprise systems
  • 1. Configure Azure AI Search and enterprise knowledge sources
  • 2. Use connectors and custom connectors
  • 3. Integrate REST APIs and external services
  • 4. Integrate with Microsoft Foundry and Azure services
  • 5. Implement Model Context Protocol (MCP)
- Build advanced agent solutions
  • 1. Automate computer-use and orchestration scenarios
  • 2. Configure actions and tools
  • 3. Create agent flows
  • 4. Design and implement multi-agent solutions
  • 5. Implement human-in-the-loop workflows

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q88-Q93):

NEW QUESTION # 88
You need to design a solution that provides Fabrikam Inc. with a multi-agent design approach with existing agents.
Which approach should you use for each requirement? To answer, move the appropriate approaches to the correct requirements. You may use each approach once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Policy questions # Delegate to a knowledge-focused agent; Metric requirements # Delegate to a data- access agent; Transaction requirements # Delegate to a tools-first agent.
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The architecture should separate responsibilities according to the kind of work each specialist performs. Policy and procedure questions depend on retrieval from curated, indexed content and therefore belong with a knowledge-focused agent. Operational measures such as backlog, SLA exposure, and parts shortages require governed, current business data; a data-access specialist, represented in this case by the Fabric Data Agent, is the correct destination. Creating a parts request or changing a service-case status is different from answering a question:
it is an authenticated transaction and should be delegated to a tools-first agent that can invoke approved MCP operations. Putting all three responsibilities into one agent would increase the number of competing tools and knowledge sources, weaken routing precision, and duplicate logic already owned by specialist teams. The selected pattern also matches Fabrikam ' s requirement that capabilities evolve independently. Clear names, descriptions, inputs, and outputs remain essential because generative orchestration uses that metadata to decide which connected agent to invoke. This division gives the primary agent a coordination role while each specialist retains its own knowledge, privileges, release lifecycle, and audit boundary. Study Guide alignment:
Integrate and extend agents in Copilot Studio > Configure multi-agent collaboration from Copilot Studio > Design multi-agent solutions in Copilot Studio.


NEW QUESTION # 89
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The company has the following requirements for the application:
The deployment workflow must follow a dependency driven sequence.
The agent must be published before configuration values are retrieved.
End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
Based on Microsoft's documented dependencies, the technically complete sequence is:
* Publish the agent.
* Configure and enable the agent's target integration channel.
* Retrieve current agent configuration values.
* Implement the Microsoft 365 Agents SDK in the app using the agent configuration.
* Validate the end-to-end conversation workflow in a test environment.
* Deploy the web app to production.
Microsoft states that an agent must be published before channels are configured. The Web app or Native app channel then provides the Agents SDK connection string, after which the SDK can be implemented and tested. Microsoft Learn


NEW QUESTION # 90
An agent calls a flow that intermittently produces unexpected results during execution. The agent behaves inconsistently.
You need to investigate agent flow executions to diagnose the issue.
Which two actions should you use? Each correct answer presents a complete solution. Choose two. NOTE:
Each correct selection is worth one point.

Answer: D,E

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: Flow run history provides the chronological record needed to identify which executions succeeded, failed, timed out, or behaved differently. Opening the failed run details then exposes the action-level inputs, outputs, status, duration, connection errors, and failure message that explain the inconsistent result. These two views support evidence-based diagnosis without changing the flow before the cause is known. Updating the trigger, increasing a timeout, or changing connection behavior are potential remediations only after the failure pattern has been established. The Analytics summary is useful for aggregate trends but lacks the full payload and step sequence of an individual run. The Activity tab ' s Error column can help locate failures, but the question asks for the two complete diagnostic actions and the detailed run inspection is the more direct evidence. Reviewers should compare a failed run with a successful run using the same input, check transient versus deterministic errors, and redact or restrict access to sensitive data captured in run history. Study Guide alignment: Plan and configure agent solutions > Create and monitor agent flows in Copilot Studio > Monitor agent flows.


NEW QUESTION # 91
You need an agent to only be invoked by other trusted agents in the tenant, not directly by end users. What should you configure?

Answer: B

Explanation:
Configuring an agent as a connected agent (invoked by an orchestrating agent) without publishing a standalone end-user channel restricts its use to agent-to-agent delegation.


NEW QUESTION # 92
An agent needs to display a rich, interactive form (with dropdowns and buttons) to collect structured input from the user in Microsoft Teams. What should you use?

Answer: C

Explanation:
Adaptive cards render structured, interactive UI elements (inputs, buttons, choice sets) consistently across supported channels such as Teams and the web chat.


NEW QUESTION # 93
......

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