BCS PC-BA-FBA-20 QUESTIONS: A TERRIFIC EXAM PREPARATION SOURCE [2026]

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BCS PC-BA-FBA-20 Exam is based on the Business Analysis Body of Knowledge (BABOK) Guide, which is the industry standard for business analysis. PC-BA-FBA-20 exam consists of 40 multiple-choice questions, which are designed to test the candidate's understanding of the concepts and techniques covered in the BABOK Guide. PC-BA-FBA-20 Exam is administered by the British Computer Society (BCS), which is a professional body for IT professionals and business analysts. Successful candidates receive a BCS Foundation Certificate in Business Analysis, which is recognized globally and can be used to demonstrate their expertise to employers.

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BCS PC-BA-FBA-20 exam is suitable for individuals who are new to the field of business analysis, as well as those who have some experience and would like to validate their knowledge. Passing PC-BA-FBA-20 Exam is a prerequisite for many advanced-level business analysis certifications, making it an essential first step towards a successful career in this field.

BCS Foundation Certificate in Business Analysis V4.0 Sample Questions (Q68-Q73):

NEW QUESTION # 68
The following requirement has been identified; The system must be able to record customer payments'.
What type of requirement is this?

A. A general requirement
B. A functional requirement.
C. A non-functional requirement.
D. A technical requirement

Answer: B

NEW QUESTION # 69
If a process has been well designed, which of the following issues could still cause a problem and prevent achievement of objectives?

A. Redundancy
B. Insufficient resources available to carry out the process
C. Lack of standardisation.
D. Duplication

Answer: B

Explanation:
A process that is "well designed" (optimally structured, free from unnecessary steps) implies that issues like Redundancy (B), Lack of standardisation (C), and Duplication (D) have been eliminated or minimised through effective process design (i.e., making it lean and efficient). However, even a perfectly designed process will fail to achieve its objectives if the necessary resources are not available to execute it. Insufficient resources (such as people, funding, equipment, or time) represent a constraint on the execution, leading to bottlenecks, delays, and a failure to meet performance targets, regardless of the quality of the process design itself. This is often an implementation or operational management issue, not a design flaw.
(Reference: BCS Business Analysis Practice - Process Improvement)

NEW QUESTION # 70
It has been suggested that five clerical posts can be abolished when a new computer system is implemented. Under which category of costs or benefits will this be recorded?

A. Tangible benefits.
B. Intangible benefits.
C. Intangible costs.
D. Tangible costs.

Answer: A

NEW QUESTION # 71
What is the business analyst doing when he or she compares the BAM with the current business situation?

A. Gap analysis
B. Defining CATVVOE.
C. Analysing perspective
D. Conceptual modelling.

Answer: A

NEW QUESTION # 72
In relation to "personas", which statement is true?

A. They are taken from generic user roles.
B. Users can only adopt one role or persona.
C. They are equivalent for a RACI chart.
D. They are required for decision analysis.

Answer: A

Explanation:
Personas are fictional but evidence-based representations of typical users or customer groups. They help business analysts and design teams understand user goals, behaviours, needs, frustrations, and motivations. Personas are often developed from user research and can be based on generic user roles, then enriched with characteristics that make them realistic and useful for analysis. They are not equivalent to a RACI chart because RACI defines responsibility, accountability, consultation, and information responsibilities for tasks. A single real user may also perform multiple roles, so option B is too restrictive. Personas are useful in user-centred design and requirements analysis, but they are not mandatory for decision analysis. Therefore, the true statement is that personas are taken from generic user roles.

NEW QUESTION # 73
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