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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Application Clients25%- Deployment and configuration
  • 1. Webex App
    • 2. Cisco Jabber
      • 3. Client policies and settings
        - Troubleshooting
        • 1. Media quality issues
          • 2. Feature availability problems
            • 3. Login and connectivity issues
              - Integration and features
              • 1. Voice and video features
                • 2. Mobility and remote access
                  • 3. Presence integration
                    Topic 2: Cisco Unified IM and Presence30%- Configuration
                    • 1. Centralized deployment
                      • 2. Federation configuration (XMPP, SIP)
                        • 3. Persistent chat
                          • 4. Calendar integration
                            • 5. High availability
                              • 6. Apple Push Notification Service
                                - Troubleshooting
                                • 1. High availability failures
                                  • 2. Federation connectivity
                                    • 3. Notification service problems
                                      • 4. XMPP issues
                                        • 5. Calendar integration errors
                                          Topic 3: Cisco Unity Connection and Cisco Unity Express30%- Management and maintenance
                                          • 1. Backup and restore
                                            • 2. Integration with CUCM
                                              • 3. User and mailbox management
                                                - Troubleshooting
                                                • 1. Integration faults
                                                  • 2. Message delivery problems
                                                    • 3. Call routing issues
                                                      - Deployment and configuration
                                                      • 1. High availability and redundancy
                                                        • 2. Voice mail configuration
                                                          • 3. System setup and integration
                                                            • 4. IVR implementation
                                                              Topic 4: Single Sign-On (SSO) for Collaboration Applications15%- SSO types in collaboration environment
                                                              • 1. Integrated Windows AD
                                                                • 2. Kerberos
                                                                  • 3. Smart card authentication
                                                                    - SAML 2.0 components
                                                                    • 1. Assertion
                                                                      • 2. Binding
                                                                        • 3. Profiles
                                                                          • 4. Protocol
                                                                            - SAML SSO login process flow

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q35-Q40):

                                                                            NEW QUESTION # 35
                                                                            Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)

                                                                            Answer: A,B


                                                                            NEW QUESTION # 36
                                                                            After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to key presses. Which two configuration snippets resolve this issue? (Choose two.)

                                                                            Answer: C,D


                                                                            NEW QUESTION # 37
                                                                            Refer to the exhibit. An engineer is troubleshooting an issue with Cisco Jabber for Windows The end-user reports that Cisco Jabber cannot be used to control a Cisco 8841 IP Phone The phone appears in the Jabber client, but there is a red x on the icon for the phone Which end-user option resolves the issue?

                                                                            Answer: C


                                                                            NEW QUESTION # 38
                                                                            An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure. How is this accomplished?

                                                                            Answer: D


                                                                            NEW QUESTION # 39
                                                                            What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?

                                                                            Answer: C


                                                                            NEW QUESTION # 40
                                                                            ......

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