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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Learning and Enablement	18%	- Create learning materials and resources - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Design training programs for users and admins
Topic 2: Policies and Settings	22%	- Analytics and dashboard usage - Identity and access management - Security and compliance configurations - Slack Connect and app approval settings
Topic 3: Delivery and Migration	17%	- Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices
Topic 4: Channel Strategy	10%	- Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure
Topic 5: Discovery	10%	- Assess organizational readiness - Gather and analyze client requirements - Communicate Slack value proposition
Topic 6: Governance Structure	8%	- Establish governance policies - Manage workflows and processes - Define admin and owner roles

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Salesforce Certified Slack Consultant Sample Questions (Q75-Q80):

NEW QUESTION # 75
A company wants to use Slack Connect to collaborate with external partners while ensuring that sensitive internal discussions remain confidential. What Slack Connect configuration should they prioritize?

A. Use only direct messages for communicating with external partners
B. Require administrative approval for creating new Slack Connect channels
C. Enable all employees to create and manage Slack Connect channels
D. Automatically accept all Slack Connect invitations from approved external domains

Answer: B

Explanation:
Requiring administrative approval for creating new Slack Connect channels ensures controlled collaboration with external partners while maintaining the confidentiality of internal discussions.

NEW QUESTION # 76
You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A. Communications plan
B. Statement of work (SOW)
C. Policies & settings documentation
D. Grid Orientation curriculum
E. Roles and responsibilities matrix

Answer: C,E

Explanation:
The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client's environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client's policy decisions and role assignments exactly.

NEW QUESTION # 77
A company is launching Slack and wants to promote a culture of transparency and collaboration while also maintaining department-specific discussions. What is the best approach to channel management for this scenario?

A. Create a set of public channels for company-wide topics and private channels for each department
B. Use only direct messaging for department-specific discussions and public channels for everything else
C. Allow all employees to create public and private channels as needed
D. Restrict channel creation to administrators and senior management only

Answer: A

Explanation:
This approach fosters a culture of transparency and collaboration through public channels for company-wide discussions, while private channels for departments maintain the confidentiality of specific discussions.

NEW QUESTION # 78
A financial services company needs to ensure that their Slack usage complies with industry regulations requiring the archiving of all communications for a minimum of five years. Which Slack feature should they utilize to meet this regulatory requirement?

A. Compliance Exports
B. Data Export
C. Slack's Enterprise Grid
D. Custom Retention Policies

Answer: A

Explanation:
Compliance Exports in Slack allow organizations to export all communications, which is essential for industries that need to archive communications for regulatory purposes, like financial services.

NEW QUESTION # 79
In designing a training program for a diverse workforce to learn Slack, what aspect of experiential learning should be emphasized to ensure effective adoption across different learning styles?

A. Integrating a variety of learning activities, including simulations, role-playing, and collaborative tasks within Slack
B. Focusing solely on advanced Slack functionalities, regardless of the varying proficiency levels among the workforce
C. Conducting only passive video tutorials where employees watch Slack being used without interactive participation
D. Relying exclusively on written manuals and technical documentation for Slack training

Answer: A

Explanation:
Emphasizing a variety of interactive learning activities, such as simulations, role-playing, and collaborative tasks within Slack, caters to different learning styles and encourages active participation. This approach aligns with the principles of experiential learning, allowing employees to learn by doing and engage with the material in a manner that suits their learning preferences.

NEW QUESTION # 80
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