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>> ISO-14001-Lead-Auditor勉強時間 <<
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質問 # 11
An organisation has the following environmental policy document displayed in the reception area:
"This organisation is committed to providing electric cables to customers' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties." Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.
正解:B、C、F
質問 # 12
An auditor from the headquarters of a large international chemical organisation is auditing a branch located along the bank of a river. During the opening meeting, the General Manager explained that 10 minutes before, the local environmental authority had sent an email informing that the organisation had been fined due to very high values of BOD and COD measured downstream. The General Manager said they are quite confident in solving the problem, as explained by their external compliance consultant. The auditor visited the laboratory and did not find any potential deviation. A competitor just built a plant across the river.
Match the following issues with the relevant ISO 14001 clause.
正解:
解説:
Explanation:
* Laboratory data analysis: 9.1.1
* External compliance consultant: 7.2
* Waste discharge as an environmental aspect: 6.1.2
* Use of the applicable regulation: 6.1.3
* A new plant across the river: 4.1
* Water treatment plant operational control: 8.1
* Communication with the new plant: 7.4
* Compliance with regulations: 9.1.2
In accordance with ISO 14001:2015, audit trails must be evaluated against their corresponding standard requirements.
Evaluating external factors such as the competitor's new plant across the river relates directly to understanding the organization and its context (Clause 4.1). Identifying waste discharge into the river aligns with identifying environmental aspects and associated impacts (Clause 6.1.2), while determining relevant legal standards for discharge represents determining compliance obligations (Clause 6.1.3). Evaluating the competence of external advisors, such as the compliance consultant, falls under competence requirements (Clause 7.2). External interactions or dialogue regarding shared environmental conditions fall under communication processes (Clause 7.4).
Operationally, managing water treatment operations to ensure effluent compliance represents operational planning and control (Clause 8.1). Monitoring and analyzing laboratory sampling data corresponds to monitoring, measurement, analysis, and evaluation (Clause 9.1.1). Finally, evaluating actual compliance status relative to environmental fine notifications and legal limits requires evaluating compliance (Clause
9.1.2).
References: ISO 14001:2015 Clauses 4.1, 6.1.2, 6.1.3, 7.2, 7.4, 8.1, 9.1.1, 9.1.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (EMS Requirements and Audit Trail Mapping).
質問 # 13
During a Stage 1 audit, the EMS Manager asks that the audit includes coverage of a new storage site on the other side of town that they have taken over since the application was made.
Which two of the following actions should the auditor take?
正解:A、E
解説:
According to ISO/IEC 17021-1:2015 Clause 9.2.2 and 9.3.1:
Scope changes may be accommodated during the certification process, but proper evaluation is required.
The auditor should:
Confirm whether the EMS has been extended to cover the new site (C).
Inform that scope expansion needs to follow formal procedures through the certification body (F).
Simply including the new site without evaluation (A) is incorrect.
The audit plan can be adjusted, but full reassessment (D) is unnecessary unless significant issues arise.
Reference: ISO/IEC 17021-1:2015 Clause 9.2.2, 9.3.1; ISO 14001 Lead Auditor Course Guide.
質問 # 14
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the 'Check' stage of the PDCA cycle?
正解:C、E
解説:
As per ISO 14001:2015 Clause 10 (Improvement) and Clause 9 (Performance Evaluation):
The 'Check' phase includes activities that evaluate performance, such as:
Clause 9.1:
"The organization shall monitor, measure, analyze and evaluate its environmental performance." Clause 10.2:
"When a nonconformity occurs, the organization shall react to the nonconformity, evaluate the need for corrective action." Management review is part of the 'Act' phase (Clause 9.3), and Environmental Policy (Clause 5.2) belongs to
'Plan'.
Reference: ISO 14001:2015 Clauses 9.1, 10.2, 9.3, 5.2.
質問 # 15
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
正解:A、E
質問 # 16
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