Actual C_BCSCX_2502 Test | C_BCSCX_2502 Passing Score

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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:	C_BCSCX_2502
Passing Score:	70%
Exam Duration:	60 minutes
Available Languages:	English
Exam Format:	Multiple Response, Scenario-Based, Multiple Choice
Exam Price:	$200 USD
Related Certifications:	SAP Certified - Positioning SAP Business Suite SAP Customer Experience Solutions
Certificate Validity Period:	SAP certification stays valid for the current solution release
Real Exam Qty:	30
Sample Questions:	SAP C_BCSCX_2502 Sample Questions
Exam Way:	Online proctored exam or test center delivery
Pre Condition:	Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:	https://learning.sap.com/certifications

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SAP C_BCSCX_2502 Exam Syllabus Topics:

Topic	Details
Topic 1	Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 2	Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 3	Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q20-Q25):

NEW QUESTION # 20
Which of the following KPIs are success metrics for the Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

A. Increased profitability
B. Innovate and stay ahead
C. Optimize buying lifecycle
D. Lower customer acquisition costs
E. Improved customer satisfaction and retention

Answer: A,C,D

NEW QUESTION # 21
How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?

A. By focusing on back-end service operations
B. By providing a dedicated self-service experience as a forecast
C. By executing marketing campaigns for product service
D. By connecting and delivering data from the value chain and process flow

Answer: D

NEW QUESTION # 22
What does Clean Core mean in relation to SAP Customer Experience?

A. It is a strategy to retain an existing installed base of solutions.
B. It is a strategy to keep existing solutions in the target system environment by prioritizing.
C. It is a strategy to minimize modifications, and to run with cloud-compliant extensions and customizations.
D. It is a strategy to aid in cleaning legacy data for the purposes of data migration.

Answer: C

NEW QUESTION # 23
Which of the following is a feature of SAP Customer Data Platform?

A. Unique customer database
B. Payload customer error messages
C. Product Workbench
D. Al customer overview

Answer: A

NEW QUESTION # 24
Which of the following are capabilities of SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

A. Guided Selling
B. Case Management
C. Agent Desktop
D. Forecasting and Pipeline Management
E. Intelligent Lead Score

Answer: A,D,E

NEW QUESTION # 25
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