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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Exam Price: | $165 USD |
| Available Languages: | Portuguese (Brazil), English, Italian, Spanish, Chinese (Simplified), French, German, Japanese |
| Exam Format: | Drag-and-drop, Case studies, Active screen, Multiple choice, Build list |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 (out of 1000) |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Real Exam Qty: | 40โ60 |
| Recommended Training: | Instructor-led Training: Dynamics 365 Field Service Functional Consultant Microsoft Learn: Dynamics 365 Field Service Learning Path |
| Exam Registration: | Pearson VUE Registration Microsoft Learn Exam Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1โ2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
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Microsoft MB-240 exam is a great way for functional consultants to showcase their expertise in Field Service operations. It is also an excellent opportunity for individuals to enhance their professional credibility and increase their marketability in the industry. Passing MB-240 Exam demonstrates that the candidate has the necessary skills and knowledge to help organizations optimize their field service operations using the latest technology and best practices.
NEW QUESTION # 13
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 14
Drag and Drop Question
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Purchase order system statusses:
- Draft
- Submitted
- Products received
- Billed
- Canceled
Agreement system statusses:
- Estimate
- Active
- Expired
- Canceled
Booking system statusses:
- Scheduled
- Traveling
- In progress
- On break
- Completed
- Canceled
NEW QUESTION # 15
Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory.You realize that you can identify which field service record types the tax code will be applied to.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.
Answer: A,C,D
NEW QUESTION # 16
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabledOptimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:

NEW QUESTION # 17
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switchesand discovers there are none instock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory tothe correct amount? To answer,move the three appropriate actions from the list of actions to the answer area and arrange them in the correctorder.
Answer:
Explanation:

NEW QUESTION # 18
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