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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Discovery	13%	- Analyze current state processes and architecture - Document and articulate business needs, value proposition and vision - Align and validate requirements with stakeholders - Identify gaps compared to standard product capabilities
Topic 2: Solution Design	36%	- Validate data model fitment - Define future state architecture - Understand deployment tools and practices - Design future state business processes - Map Energy and Utilities Cloud components to architecture - Determine security and data access considerations
Topic 3: Implementation	38%	- Configure access and permissions - Initial platform setup and license configuration - Configure products, pricing and order capture - Enable contract management and post-sales processes - Data migration and third-party integration
Topic 4: Test and Deploy	13%	- Create deployment plan - Manage UAT and release milestones - Deploy across environments - Validate processes and perform testing

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q51-Q56):

NEW QUESTION # 51
What's an example of a parent and child premise record?

A. The parent premise is the apartment, and the child is the type of service provided.
B. The parent premise is the type of service provided, and the child is the apartment.
C. The parent premise is the apartment building, and the child is the apartment unit.
D. The parent premise is the apartment unit, and the child is the apartment building.

Answer: C

NEW QUESTION # 52
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A. A consultant shouldcreate new permission sets to grant appropriate access to all required objects.
B. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
D. The Customer Acquisition Management application cannot support unauthenticated self serve portal users

Answer: B

Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.References= The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.

NEW QUESTION # 53
An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?

A. Create quotes for each individual site and add products, then run multi-site batch jobs.
B. Create an opportunity, add products to it. then submit it tothe MultiAppHandler class
C. Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.
D. Create a multi-site quote, add members to the quote, and add products for each site

Answer: C

Explanation:
For a consultant to meet the business requirement of creating a quote for a customer with multiple sites, the most efficient approach within Salesforce Energy and Utilities Cloud is to create a Master quote and then organize the products and services by site using groups within the quote. This method allows the consultant to manage the complexities of multi-site quotes systematically, ensuring that each site's specific needs are addressed within a single, overarching quote structure, thereby streamlining the quoting process for complex customer scenarios.References= Salesforce documentation on CPQ and quoting best practices outlines the process of creating Master quotes and utilizing groups to manage complex quoting scenarios, such as quotes for customers with multiple sites:https://help.salesforce.com/articleView?id=cpq_quotes.htm&type=5

NEW QUESTION # 54
An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

A. Using Field Mapper
B. Creating Apex trigger
C. Adding fields in Checkout method
D. Adding fields in CPQ configuration

Answer: A

Explanation:
Salesforce Energy and Utilities Cloud enables consultants to map fields from quotes to orders without custom code by using the Field Mapper tool. This feature is designed to streamline the conversion process, ensuring that custom fields populated during the quote capture process are automatically populated in the corresponding order records. By utilizing Field Mapper, consultants can configure field mappings directly within the Salesforce UI, eliminating the need for custom Apex code and simplifying the configuration process. Reference = Field mapping capabilities in Salesforce CPQ (Configure, Price, Quote) and Salesforce Energy and Utilities Cloud are covered in detail in the Salesforce documentation, which includes guidance on using Field Mapper to automate the transfer of information between different objects: https://help.salesforce.com/articleView?id=cpq_field_mapping.htm&type=5

NEW QUESTION # 55
An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A. Extend the entries of record types on inventory item object.
B. Extend the entries of record types on account object.
C. Extend the value list on the product family picklist for product object.
D. Extend the value list on the status picklist for cases
E. Extend the value list on the service type picklist for service points

Answer: A,C,E

Explanation:
When an energy company wants to sell additional commodity products related to services beyond electricity and gas, it needs to consider enhancing the Salesforce Energy and Utilities Cloud by: B. Extending the value list on the product family picklist for the product object to accommodate new product types. C. Extending the value list on the service type picklist for service points to include new services. E. Extending the entries of record types on the inventory item object to manage additional products in inventory.
These enhancements ensure the system accurately reflects the company ' s expanded offerings, enabling effective management and sales of a broader range of services and products. References = The Salesforce Energy and Utilities Cloud data model documentation and customization guides provide information on extending picklists and record types to accommodate new products and services, allowing companies to tailor the platform to their evolving business needs: https://developer.salesforce.com/docs/atlas.en-us.
industries_energy_and_utilities.meta/industries_energy_and_utilities/

NEW QUESTION # 56
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After successful competition of the Salesforce Energy-and-Utilities-Cloud certification, the certified candidates can put their career on the right track and achieve their professional career objectives in a short time period. For the recognition of skills and knowledge, more career opportunities, professional development, and higher salary potential, the Salesforce Energy-and-Utilities-Cloud Certification Exam is the proven way to achieve these tasks quickly.

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