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Salesforce AP-204 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Store Execution Configuration12%- Configuration of Planogram Compliance
- Configuration of Store Execution Process
- Configuration of Assortment Monitoring
- Configuration of Store Survey and Feedback
Topic 2: Visit Execution23%- Inventory Check and Product Listing
- Visit Execution Process
- Order Capture and Order Submission
- Visit Tasks and Task Types
- Promotion Check and Promotion Details
- Photo Capture and Survey
Topic 3: Visit Planning23%- Visit Planning Process
- Visit Schedule and Frequency
- Territory Management
- Visit Plan and Visit Plan Targets
Topic 4: Visit Planning and Execution Configuration15%- Configuration of Promotion Checks and Promotion Details
- Configuration of Order Capture and Order Submission
- Configuration of Visit Tasks and Task Types
- Configuration of Photo Capture and Survey
- Configuration of Visit Plans and Visit Plan Targets
- Configuration of Inventory Checks and Product Listings
Topic 5: Store Execution15%- Planogram Compliance
- Assortment Monitoring
- Store Survey and Feedback
- Store Execution Process
Topic 6: Admin and Configuration12%- Reports and Dashboards
- Mobile Configuration
- User Setup and Permissions
- Consumer Goods Cloud Data Model

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q26-Q31):

NEW QUESTION # 26
Which step is required to link an Action Plan to a Visit record?

Answer: D

Explanation:
An Action Plan Template intended for retail visit execution must be configured with Visit as its Target Object and then published before it can be associated with an individual Visit. The Target Object determines the Salesforce record type against which Action Plans created from the template can operate.
Salesforce ' s Consumer Goods configuration procedure specifies that administrators create an Action Plan Template, select Visit in the Target Object field, configure the appropriate Action Plan Type, add the required tasks and flows, and publish the template. A published template can subsequently be reused across multiple Visit records, which enables standardized store-execution processes.
To apply the template, a user opens the applicable Visit, selects New Plan from the Action Plan related section, and chooses the published Action Plan Template. Salesforce then presents the tasks contained in the template and creates the Action Plan for that specific visit. Only one Action Plan can be assigned to a Visit through this standard process.
This architecture separates reusable process design from visit-specific execution and ensures consistent field activities across stores.
Study Guide Topics:Visit Planning - > Action Plan Template - > Target Object - > Visit - > Publish Template


NEW QUESTION # 27
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?

Answer: A

Explanation:
Uploading an image of the planogram is essential for enabling field teams to perform planogram checks, providing a visual reference for in-store product placement and arrangement.


NEW QUESTION # 28
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?

Answer: B,D,E

Explanation:
Sales Rep Performance, Store Insights, and Product Performance are standard analytics dashboards provided for Consumer Goods Retail Execution.
The Sales Rep Performance dashboard enables sales managers to compare representatives, identify high- and low-performing team members, and analyze performance trends over time. Metrics can include revenue, product sales, visits, compliance, and other Retail Execution measurements.
The Store Insights dashboard provides store-focused analysis. It enables users to examine store sales, compliance metrics, product performance, visits, and related trends to identify outlets that require attention.
Salesforce documents Store Insights as one of the embedded dashboards available within the Consumer Goods analytics experience.
The Product Performance dashboard provides product- and category-level insights. Sales managers can identify high- and low-performing products, review revenue and quantity trends, analyze compliance, and determine which products require intervention.
The native analytics portfolio contains additional dashboards such as Store Performance, Territory Performance, Whitespace Analysis, and Sales Manager Home. Category Insights and Inventory Performance are not the corresponding standard dashboard names represented by these options.
Study Guide Topics:Analytics - > CRM Analytics - > Sales Rep Performance - > Store Insights - > Product Performance


NEW QUESTION # 29
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

Answer: D,E

Explanation:
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
QUES


NEW QUESTION # 30
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud NTO wishes to measure share-of-shelf?

Answer: D

Explanation:
The consultant must identify the hierarchy level that represents the stock keeping unit (SKU). In the Consumer Goods Retail Execution data model, individual products are represented through Product2 records, and Salesforce describes each Product2 record as a SKU or sellable unit. Consequently, the ERP hierarchy level that contains SKU-level information provides the appropriate product granularity for product-specific retail execution processes.
Share-of-shelf measurement requires Salesforce to identify precisely which products occupy shelf space so that actual shelf presence can be evaluated against configured targets. Retail Store KPIs can associate Assessment Indicator Definitions such as Share of Shelf with products, product categories, planograms, store groups, and in-store location categories. The underlying product master therefore needs a level that reliably represents the individual sellable products being measured.
Salesforce product master data can contain multiple hierarchy levels such as categories, subcategories, brands, and SKUs. The numerical position of a tier is not itself significant; what matters is the business meaning of that tier. For this requirement, the tier representing SKUs provides the required product-level data for shelf measurement and Retail Execution processing.
Study Guide Topics:Data Setup - > Product2 - > Product Hierarchy - > SKU - > Share-of-Shelf KPI


NEW QUESTION # 31
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