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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Certification and Accreditation Framework | 15% | - Audit report preparation and documentation - Principles of certification bodies - ISO/IEC 17021-1 requirements for certification bodies - Surveillance and re-certification audits - Certification decision process |
| Topic 2: Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Leading an audit team - Audit communication strategies - Conflict resolution during audits - Audit follow-up and corrective action verification - Managing audit relationships with audited parties |
| Topic 3: Audit Principles and Audit Process | 20% | - Audit sampling methodology - Audit scope and objectives - Audit types and stages ( initiation, planning, execution, reporting) - Audit evidence collection techniques - Risk-based audit approach |
| Topic 4: ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing leadership commitment - Auditing control selection and implementation (Annex A) - Continual improvement processes - Auditing organizational structure and roles - Auditing the context of the organization - Measuring, monitoring, and reporting ISMS performance - Auditing risk assessment and treatment processes |
| Topic 5: Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 - Regulatory and legal considerations in information security - Fundamental principles and concepts of information security |
>> ISO-IEC-27001-Lead-Auditor-CN受験内容 <<
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質問 # 200
選擇兩個描述使用清單的優點的選項。
正解：B、F
解説：
A checklist is a tool that helps auditors to collect and verify information relevant to the audit objectives and scope. It can provide the following advantages:
Ensuring relevant audit trails are followed: A checklist can help auditors to identify and trace the sources of evidence that support the conformity or nonconformity of the audited criteria. It can also help auditors to avoid missing or overlooking any important aspects of the audit.
Ensuring the audit plan is implemented: A checklist can help auditors to follow and fulfil the audit plan, which describes the arrangements and details of the audit, such as the objectives, scope, criteria, schedule, roles, and responsibilities. It can also help auditors to manage their time and resources effectively and efficiently.
The other options are not advantages of using a checklist, but rather:
Using the same checklist for every audit without review: This is a disadvantage of using a checklist, as it can lead to a rigid and ineffective audit approach. A checklist should be tailored and adapted to each specific audit, taking into account the context, risks, and changes of the auditee and the audit criteria. A checklist should also be reviewed and updated periodically to ensure its validity and relevance.
Restricting interviews to nominated parties: This is a disadvantage of using a checklist, as it can limit the scope and depth of the audit. A checklist should not prevent auditors from interviewing other relevant parties or sources of information that may provide valuable evidence or insights for the audit. A checklist should be used as a guide, not as a constraint.
Reducing audit duration: This is not necessarily an advantage of using a checklist, as it depends on various factors, such as the complexity, size, and maturity of the auditee's ISMS, the availability and quality of evidence, the competence and experience of the auditors, and the level of cooperation and communication between the auditors and the auditee. A checklist may help reduce audit duration by improving efficiency and organization, but it may also increase audit duration by requiring more evidence or verification.
Not varying from the checklist when necessary: This is a disadvantage of using a checklist, as it can result in a superficial or incomplete audit. A checklist should not prevent auditors from exploring or investigating any issues or concerns that arise during the audit, even if they are not included in the checklist. A checklist should be used as a support, not as a substitute.
Reference:
ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) objectives and content from Quality.org and PECB ISO 19011:2018 Guidelines for auditing management systems [Section 6.2.2]
質問 # 201
管理審核計畫的個人負責下列哪兩項行動？
正解：A、C
解説：
* Establishing the audit programme objectives, scope and criteria
* Determining the resources necessary for the audit programme, such as the audit team members, the budget, the time, the tools, etc.
* Selecting and appointing the audit team leaders and auditors
* Reviewing and approving the audit plans and arrangements
* Ensuring the effective communication and coordination among the audit programme stakeholders, such as the auditors, the auditees, the certification bodies, the accreditation bodies, etc.
* Keeping informed the accreditation body on the progress of the audit programme, especially in case of any significant changes, issues, or nonconformities
* Monitoring and reviewing the performance and results of the audit programme and the audit teams
* Evaluating the feedback and satisfaction of the auditees and other interested parties
* Identifying and implementing the opportunities for improvement of the audit programme The individual(s) managing the audit programme are not responsible for the following tasks, which are delegated to the audit team leaders or the auditors12:
* Communicating with the auditee during the audit, such as conducting the opening and closing meetings, resolving any audit-related problems, reporting any audit findings, etc.
* Determining the legal requirements applicable to each audit, such as the confidentiality, the impartiality, the consent, the liability, etc.
* Defining the objectives, scope and criteria for an individual audit, which are derived from the audit programme and agreed with the auditee
* Defining the plan of an individual audit, which includes the audit schedule, the audit activities, the audit methods, the audit documents, etc.
References:
* ISO 19011:2018 - Guidelines for auditing management systems
* PECB Candidate Handbook ISO 27001 Lead Auditor, pages 19-20
質問 # 202
您是一位經驗豐富的 ISMS 審核團隊領導者。您目前正在對國際運輸組織進行第三方監督審核。您抽取了四份內部稽核報告，其中指出：
報告 1 - 審計員：詹姆斯先生。
一年來，該組織在 100 次中有 23 次未能滿足其承諾的交付日期。
分級 - 次要
矯正措施到期時間：9 個月內。
報告 2 - 審計員：詹姆斯先生。
1 月至 3 月期間，我們收到了 125 起有關服務台團隊的投訴。客戶指責他們粗魯且反應遲鈍。
分級 - 次要
矯正措施到期時間：12 個月內。
報告 3 - 審計員：詹姆斯先生。
上個月收到的 40 個客戶訂單中，有 38 個已正確處理。其餘 2 份中，一份缺簽名，一份缺日期。
評分 -
更正期間：3週內
報告 4 - 審計員：羅傑斯先生。
在檢查的 30 份人事記錄中，發現 26 份已完全填寫，而其餘 4 份均缺少個人的開始日期。
分級 - 主要
更正期間：1週內
哪四個選項顯示了您對這些報告的擔憂？
正解：C、F、G、H
質問 # 203
關於產生審計結果，請選擇最能完成以下句子的單字。
要使用最佳單字完成句子，請按一下要完成的空白部分，使其以紅色突出顯示，然後從下面的選項中按一下適用的文字。或者，您可以將該選項拖曳到適當的空白部分。
正解：
解説：
Explanation:
Audit evidence should be evaluated against the audit criteria in order to determine audit findings.
* Audit evidence is the information obtained by the auditors during the audit process that is used as a basis for forming an audit opinion or conclusion12. Audit evidence could include records, documents, statements, observations, interviews, or test results12.
* Audit criteria are the set of policies, procedures, standards, regulations, or requirements that are used as a reference against which audit evidence is compared12. Audit criteria could be derived from internal or external sources, such as ISO standards, industry best practices, or legal obligations12.
* Audit findings are the results of a process that evaluates audit evidence and compares it against audit criteria13. Audit findings can show that audit criteria are being met (conformity) or that they are not being met (nonconformity). They can also identify best practices or improvement opportunities13.
References :=
* ISO 19011:2022 Guidelines for auditing management systems
* ISO/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements
* Components of Audit Findings - The Institute of Internal Auditors
質問 # 204
情境7
Lawsy是一家領先的律師事務所，在泰國曼谷設有辦事處。它擁有50多名律師，為客戶提供商業法、智慧財產權、銀行和金融服務等領域的專業法律服務。
他們相信，憑藉對資訊安全最佳實踐的貫徹落實以及對技術發展的持續關注，他們在市場上擁有穩固的地位。
兩年來，Lawsy 一直嚴格執行、評估並進行資訊安全管理系統 (ISMS) 的內部審核。現在，他們已向知名且值得信賴的認證機構 ISMA 申請 ISO/IEC 27001 認證。
在第一階段審核中，審核團隊審查了實施階段所創建的所有資訊安全管理系統(ISMS)文件。他們還審查並評估了管理評審和內部審核的記錄。 Lawsy提交的證據記錄表明，在必要時已對不符合項採取了糾正措施，因此審核團隊對內部審核員進行了訪談。訪談透過深入了解內部審核計畫和程序，驗證了內部審核的充分性和頻率。
審計團隊繼續核實策略文件，包括資訊安全政策和風險評估標準。在資訊安全政策審查過程中，團隊發現已記錄的治理框架資訊與實際操作流程有不一致之處。第一階段完成後，審計團隊負責人制定了審計計劃，其中涵蓋了審計目標、範圍、標準和流程。
在第二階段審計中，審計團隊採訪了資訊安全經理，他負責起草資訊安全政策。他解釋說，Lawsy 每三個月都會進行強制性的資訊安全培訓和意識提升活動，以此來解釋第一階段發現的問題。
審計小組隨後發現，儘管勞西公司允許員工將筆記型電腦帶出工作場所，但該公司並未制定在工作場所外使用筆記型電腦的相關程序。該公司僅提供關於筆記型電腦使用的一般性信息，並依賴員工的常識來保護儲存在筆記型電腦上的資訊的機密性和完整性。
面談結束後，審核小組審查了15份員工培訓記錄(共50份)，並得出結論：Lawsy符合ISO/IEC 27001關於培訓和意識方面的要求。為佐證該結論，審核員在審核結束後對審查的員工培訓記錄進行了複印和存檔。
問題
Lawsy公司沒有關於在工作場所外使用筆記型電腦的規章制度，而是依靠員工的常識來保護儲存在筆記型電腦上的資訊的機密性。這會帶來什麼問題？
正解：B
解説：
This situation represents a nonconformity, making option B the correct answer. ISO/IEC 27001:2022 requires organizations to implement controls to manage information security risks and to support them with appropriate documented information where necessary. Allowing employees to use laptops outside the workplace without defined procedures represents a failure to implement adequate controls for protecting information assets.
From a control perspective, ISO/IEC 27002:2022 includes technological and organizational controls related to endpoint device security, protection of information assets, and secure use of equipment. Relying on employees' "common knowledge" instead of defined procedures does not meet the requirement for systematic, repeatable, and auditable control implementation. Controls must be formally defined, communicated, and consistently applied.
Option A is incorrect because an anomaly is typically a one-off deviation or unusual occurrence that does not indicate a systemic failure. In this case, the absence of procedures is systemic and affects all employees who use laptops externally. Option C is incorrect because conformity would require documented, implemented, and effective controls aligned with identified risks, which is not the case here.
Even though Lawsy meets training and awareness requirements, training cannot substitute for missing operational controls and procedures. Auditors must assess both awareness and the existence of formal controls. Therefore, the lack of procedures for laptop use outside the workplace constitutes a nonconformity with ISO/IEC 27001 requirements.
質問 # 205
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