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Microsoft PL-200 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure Power Automate20-25%- Implement business logic
  • 1. Implement error handling
  • 2. Implement expressions and conditions
  • 3. Implement loops and arrays
- Create and manage flows
  • 1. Build cloud flows
  • 2. Configure trigger conditions
  • 3. Build desktop flows
  • 4. Configure actions and connectors
- Manage flow environments
  • 1. Manage data loss prevention policies
  • 2. Manage connections and credentials
Topic 2: Configure integrations15-20%- Configure data integration
  • 1. Configure Microsoft Dataverse
  • 2. Configure data imports and exports
  • 3. Configure data transformations
- Configure external integrations
  • 1. Configure Azure integrations
  • 2. Configure third-party integrations
  • 3. Configure Power Platform API connections
Topic 3: Configure Power Apps25-30%- Configure Power Apps settings
  • 1. Implement governance policies
  • 2. Manage application settings
  • 3. Configure session management
- Create and configure canvas apps
  • 1. Configure form components
  • 2. Build app screens and navigation
  • 3. Configure data sources and controls
  • 4. Implement business logic with formulas
- Create and configure model-driven apps
  • 1. Configure site maps
  • 2. Configure charts and dashboards
  • 3. Configure business rules
  • 4. Configure forms and views
Topic 4: Design business solutions10-15%- Identify technical requirements
  • 1. Define functional specifications
  • 2. Gather and analyze requirements
  • 3. Identify integration points
- Design data models
  • 1. Design field types and validation
  • 2. Design security architecture
  • 3. Design entity relationships
Topic 5: Configure Power Virtual Agents10-15%- Create chatbots
  • 1. Implement greeting and fallback logic
  • 2. Define topics and conversations
  • 3. Configure chatbot components
- Configure integrations
  • 1. Publish and test chatbots
  • 2. Configure topic redirects
  • 3. Configure Power Automate integrations

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Microsoft Power Platform Functional Consultant Sample Questions (Q148-Q153):

NEW QUESTION # 148
On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record.
You need to find the Note record.
Solution: Use Relevance Search to search for the word run.
Does the solution meet the goal?

Answer: B

Explanation:
Relevance Search brings the following benefits:
Finds matches to any word in the search term in any field in the entity. Matches may include inflectional words, like "stream," "streaming," or "streamed." Includes the ability to search documents found in Notes and Attachments on Emails and Appointments Reference:
https://docs.microsoft.com/en-us/power-platform/admin/configure-relevance-search-organization#what-is-relevance-search


NEW QUESTION # 149
You have a canvas app.
The canvas app must store data in a variable that is available only to the current screen.
You need to create the variable.
Which two functions should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: A,C


NEW QUESTION # 150
A company's sales staff wants a simplified way to manage their opportunities in Dynamics 365 Sales without adding custom code.
You need to provide a solution for each requirement.
Which solutions should you provide? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, text, application, email Description automatically generated

Box 1: Add a Kanban control.
The Kanban view allows your sales team to move opportunities from one stage to another by simply dragging them.
Box 2: Add both controls to the My Opportunities view.
Kanban views help salespeople to manage their opportunities and activities effectively. Add the Kanban control to the Opportunity and Activity entity so salespeople can use the Kanban views.The Kanban control works only on the Opportunity and Activity entities.
If you use unified interface, you can display any record in a calendar view via the calendar control.
- Go to Settings->Customization->Customize the System
- Open the configuration for the entity that you want to use the calendar control (Opportunities in our example)
- Click the View tab
- Click "Add Control" and select the calendar control.
- Click the dot for every interface from which you want the calendar control to be available.
Box 3: Use a List view
opportunities in Dynamics 365 Sales
Reference:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-sales/work-opportunities-k
https://crmtipoftheday.com/1206/view-any-dynamics-365-record-on-a-calendar/
https://fivep.com.au/how-to-get-visibility-and-report-on-an-opportunities-active-current-sales-stage-without-code


NEW QUESTION # 151
A company uses a model-driven Power Apps app in a new environment. The base language is English.
You need to configure French and Spanish.
Which configuration component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 152
Case Study 2 - ADatum Corp
Background
ADatum Corporation provides verification and investigation services that are used by insurance companies, law firms, and other organizations in the public sector. Services include verifying an individual's background, qualifications, and specific scenarios that require onsite visit.
The thorough work ADatum Corporation performs results in highly accurate cases with minimal critical information missing. Because of these high-quality results, ADatum Corporation is quickly proving itself as one of the best in the industry. In recent months, business has significantly increased, with most new business coming from high-profile companies and individuals.
Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.
Current environment
Data storage and retention
All information sent by clients for services is stored in Microsoft Dataverse with a model-driven app as the interface.
Clients enter their data in a website, which then uses a service account to create the records in the Dataverse database.
Team members currently have full access to all Service Request records.
Service requests
The Service Request table includes header information about the individual or organization that is the subject of verification.
New Service Request records are assigned to a queue. All potential users who will be performing the verifications have access to these records.
A service request is assigned to a single user who will ensure that all qualifications are verified.
This single user is the only one able to process Qualification records related to their own service requests. Many required tasks when performing verification services are currently done by using manual processes.
To keep up with demand, ADatum Corporation identifies several processes that can be replaced by using Power Automate flows to hire fewer new staff and keep costs down.
Qualification verification
The qualification table contains details about an individual school degree, professional qualifications, and other qualifications that must be verified.
A service request can have one or more Qualification records associated with it. Record status is pending verification until the initial team member finishes, at which point the member changes the status to Complete.
When all qualification records related to a service request are verified either by manual or automated processes, the results are made available to ADatum Corporation's client. In the rare event that results are questioned, a new service request is created and verified independently of the previous work that took place.
To complete a service request, users perform the following actions:
Send a templated email by using Microsoft Outlook to the client after all qualifications for a service request are checked.
Change the service request status to Completed. Currently, service requests do not indicate when all Qualification records are addressed.
Microsoft Power platform environment
The following environments exist: development, testing, user acceptance testing (UAT), and production.
Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they are ready. Two managed solutions, Verification Process Automation and Onsite Visit, share several components.
All customizations to Power Platform components are performed by several power users who have received training and are certified as subject matter experts. Power users have been granted the System Administrator security role in the development environment.
Corporate policy prohibits power users from writing code due to lack of a formal code review process.
Internal IT will not be able to supply any development resources for this project due to a lack of staff. This means that any customizations and automation created for this project must be low- code/no- code for the power users to implement them.
Customizations created by power users are deployed by internal IT.
Requirements
Process automation
ADatum Corporation plans to establish a new QV department to verify completed work so that the quality of work is maintained. The new process for verifying professional qualifications must automate the following:
- Enter data and navigate the authority's website. The authority website UI changes frequently because the company constantly improves the user experience. Search page contents for a specified value to determine validity. Update the corresponding Qualification record in Dataverse.
- The new process for completing a service request must automate the following:
- Set the Service Request record status to Complete when work on all Qualification records is finished. Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.
Qualification verification
Service request results will not be released to clients until all related Qualification records are set to a Complete status.
To check work done by a wide array of users, 10 percent of Qualification records must be double checked.
Qualification records must be automatically assigned to a queue. Qualification records must be flagged with a new status field named Assigned to ensure that records are rechecked.
Ensure that only QV team members can change the status from Assigned to In Progress to Complete. Record the name of the QV team member who performed the work and the date completed.
Governance and security
All components required for the verification process must be included in a new solution.
Corporate security requires that deployments to non-development environments must be automated using service accounts.
User security and data access must also be consistent across environments, except for the elevated access of the power users in the development environment. The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.
A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.
Issues
More employees than are required can access individual client information and continue to have access after a service request is completed.
When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.
Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.
Internal IT reports that the solution import to the test environment failed because of missing dependencies related to the flow for completing service requests.
Question
You need to implement the requirement for the VP of sales.
What should you do?

Answer: B

Explanation:
A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.
Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.
Note: One of the security best practices in Dynamics 365 is to use the base security role as a baseline and apply that role to all Users. The base security role will include all the common/basic permissions that are required to have access to the system.
To set up the base security role for the first time
1. create a new empty security role.
2. add the minimum privileges required to access the system.
3. add the privileges required for the basic functionalities.
4. test the role with the test user account.
5. add the permissions to the entities that all users can access (e.g. reference data).
Reference:
https://linnzawwin.blogspot.com/2020/07/minimum-privileges-required-to-log-in.html


NEW QUESTION # 153
......

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