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考試旨在針對有 Salesforce 工作經驗的個人，包括資料建模、安全性和使用者介面設計的知識。 認證考試涵蓋廣泛的主題，包括整合架構、整合模式、資料整合和 API 整合。 候選人還會根據其整合安全性和效能優化的知識進行測試。
Salesforce Integration-Architect認證旨在針對具有設計和實施複雜集成解決方案經驗的專業人員。這包括集成架構師，集成開發人員，技術架構師，解決方案架構師和解決方案設計師。該認證還適用於從事集成解決方案設計和實施的項目經理，業務分析師和技術顧問等角色的專業人員。
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問題 #17
Northern Trail Outfittersis creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor ApexREST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.
Which three items should an architect recommend to secure the integration in the package?
Choose 3 answers
答案：B,C,D
解題說明：
Answer A is valid because creating an Auth provider in the package and setting the consumer key and consumer secretof the connected app in the central org can allow the package to authenticate with the central org using OAuth 2.0. An Auth provider is a configuration that specifies how to connect to an external service that uses a specific identity protocol. A connectedapp is an application that can access Salesforce resources using APIs and standard protocols. The consumer key and consumer secret are credentials that identify the connected app to Salesforce.
Answer C is valid because creating a connected app in the central org and adding the callback URL of each org the package is installed in to redirect to after successful authentication can enable the package to obtain an access token from the central org using OAuth 2.0. The callback URL is a parameter that specifies where the user should be redirected after granting or denying permission to access Salesforce resources. The access token is a credential that can be used to invoke the custom Apex REST endpoint in the central org.
Answer E is valid because using the Auth Provider configured and selecting the identity type as Named Principal with OAuth 2.0 as the protocol and selecting Start Authentication Flow on Save can initiate the authentication flow when installing the package. The identity type determines how the package accesses Salesforce resources on behalf of users or an application. The Named Principal identity type means that the package uses a single credential, such as a username and password or an access token, to access Salesforce resources for all users.TheStart Authentication Flow on Save option means that the package will prompt the user to enter the credential when saving the Auth Provider configuration.
Answer B is not valid because contacting Salesforce support and creating a case to temporarily enable API access for managed packages is not a necessary or recommended action. API access for managed packages is enabled by default and does not require any special permission or configuration from Salesforce support.
Moreover, this action does not addressthe security requirement of using a specific integration account in the central org that will be authorized after installation of the package.
Answer D is not valid because using an encrypted field to store the password that the security team enters and using password management for external orgs and setting the encryption method to TLS 1.2 is not a secure or reliable solution. An encrypted field is a custom field that encrypts sensitive data at rest and masks it on the user interface. However, this fielddoes not prevent unauthorized access or leakage of data, as it can be decrypted by users who have the View Encrypted Data permission or by Apex code that runs in system mode.
Moreover, this field does not support encryption methods such as TLS 1.2, which are used for securing data in transit, not at rest.
References: Auth Provider: Connected Apps : OAuth 2.0 Web Server Authentication Flow : Named Credentials as Callout Endpoints : API Access in Packages : Encrypted Fields : Encryption Methods Available in Salesforce
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問題 #18
A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10M financial transactions per day. The CTO for the company is considering building a community port so that customers can review their bank account details, update their information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community users to view their financial transactions?
答案：C
解題說明：
The integration architect should recommend using Salesforce Connect to display the financial transactions as an external object. SalesforceConnect is a feature that allows you to integrate external data sources with Salesforce and access them in real time via external objects. External objects are similar to custom objects, but they store metadata only and not data. You can use external objects to display data from the core banking system in the customer community without copying or syncing the data. You can also use standard Salesforce features, such as reports, dashboards, or global search, with external objects. Salesforce External Serviceis a feature that allows you to import an external schema definitionand generate an Apex wrapper class that can invoke an external service. This is useful for integrating complex business processes or workflows with Salesforce, but not for displaying datain a community lightning page. Iframe is a HTML element that allows you to embed another web page within a web page. This is not a recommended solution for displaying data in a customer community, as it can pose security risks, performance issues, or userinterface problems.
References: [Salesforce Connect], [Salesforce External Services], [Using Iframes in Lightning Components]
問題 #19
Considering Salesforce capabilities, what should the integration architect evaluate when integrating Salesforce with the current system landscape?
答案：C
解題說明：
When evaluating a current system landscape for a Salesforce implementation, an Integration Architect's primary goal is to align the platform's native capabilities with the existing architecture to determine which systems will be replaced, retired, or integrated. Based on the provided diagram (image_69c0fd.png), the landscape consists of an Email Management System, an Order Management System, a Case Management System, and a Data Warehouse used for Business Intelligence.
In a scenario where an enterprise is implementing Salesforce to support Case Management (Service Cloud), Salesforce natively provides the robust capabilities required to serve as the new "System of Record" for customer support interactions. Consequently, the legacy Case Management System is typically targeted for retirement. The architect's evaluation therefore focuses on the necessary integration points with the systems that will coexist with the new Salesforce instance to ensure a unified agent experience.
As outlined in standard Salesforce Integration Architecture frameworks, the following evaluations are critical:
* Order Management System (OMS): Salesforce must integrate with the OMS so that service agents can view real-time order history, shipping status, and line items directly within the Case record, often using patterns like Request-Reply or Data Virtualization.
* Email Management System (EMS): To support Omni-Channel service, Salesforce needs to integrate with the EMS (via Email-to-Case or a Marketing Cloud connector) to ensure that all customer communications are captured and tracked against the appropriate Case records.
* Data Warehouse: For long-term historical reporting and cross-functional analytics, Salesforce must push its transactional data to the enterprise Data Warehouse. This ensures the Analytics and Business Intelligence Tool can continue to provide a holistic view of company performance.
By selecting Option C, the architect recognizes that Salesforce replaces the legacy case management function while requiring strategic integration with the Data Warehouse, Order Management, and Email Management systems to achieve a true 360-degree view of the customer.
問題 #20
Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers.
What should the Architect consider before recommending a solution?
答案：C
解題說明：
Explanation
Option A is correct because external gateway products in use can affect the performance and security of outbound integrations from Salesforce to on-premise servers. External gateway products are software or hardware devices that act as intermediaries between Salesforce and the on-premise servers, such as firewalls, proxies, load balancers, or VPNs. They can have different configurations, features, and limitations that can impact the speed, reliability, and security of the data transmission. For example, some external gateway products may require authentication, encryption, or compression of the data, which can add overhead and latency to the integration. Some external gateway products may also have bandwidth or throughput limits, which can affect the scalability and availability of the integration.
Therefore, the architect should consider the external gateway products in use before recommending a solution.
Option B is incorrect because a default gateway restriction is not a factor that can affect the performance and security of outbound integrations from Salesforce to on-premise servers. A default gateway restriction is a feature that allows administrators to restrict outbound requests from Salesforce to a specific IP address or domain name. This can help prevent unauthorized or malicious requests from Salesforce to external systems. However, this feature does not affect the performance or security of the outbound requests themselves, as it only acts as a filter for the destination of the requests.
Option C is incorrect because considerations for using deterministic encryption are not relevant for outbound integrations from Salesforce to on-premise servers. Deterministic encryption is a type of encryption that produces the same ciphertext for the same plaintext input. This can help preserve some functionality and performance of encrypted data in Salesforce, such as filtering, sorting, and indexing.
However, deterministic encryption is not applicable for outbound integrations from Salesforce to on-premise servers, as it is only supported for custom fields and not for standard fields or attachments.
Moreover, deterministic encryption does not affect the security of the data transmission itself, as it only encrypts the data at rest in Salesforce.
Option D is incorrect because Shield Platform Encryption limitations are not relevant for outbound integrations from Salesforce to on-premise servers. Shield Platform Encryption is a feature that allows administrators to encrypt sensitive data at rest in Salesforce using AES 256-bit encryption. This can help protect data from unauthorized access or theft. However, Shield Platform Encryption limitations are not relevant for outbound integrations from Salesforce to on-premise servers, as they only affect the functionality and performance of encrypted data in Salesforce, such as searching, reporting, or validation rules. Shield Platform Encryption does not affect the security of the data transmission itself, as it only encrypts the data at rest in Salesforce.
References: Salesforce Integration Patterns and Practices : Salesforce Integration Guide : Restrict Outbound Requests with a Default Gateway : Deterministic Encryption : Shield Platform Encryption Considerations :
Shield Platform Encryption : Shield Platform Encryption Architecture
問題 #21
Northern Trail Outfitters submits orders to the manufacturing system web service. Recently, the system has experienced outages that keep service unavailable for several days. Which solution should an integration architect recommend to handle errors during these types of service outages?1718
答案：A
解題說明：
When a target system experiences prolonged outages (lasting "several days"), point-to-point integrations built directly within Salesforce are prone to failure because they lack the persistence required for long-term retries.
The architecturally sound recommendation is to utilize middleware queuing and buffering to "insulate" Salesforce from the target system's instability.
In this architecture, Salesforce sends the order to a middleware layer (such as an ESB or iPaaS). The middleware immediately acknowledges receipt of the message, freeing up Salesforce resources. If the manufacturing system is offline, the middleware stores the order in a persistent Message Queue. Unlike Salesforce Outbound Messaging (Option B), which only retries for up to 24 hours, enterprise middleware can be configured to hold messages for days or even weeks.
Middleware also provides sophisticated Quality of Service (QoS) features, such as "Dead Letter Queues" for manual intervention and customized retry schedules (e.g., retrying every hour instead of every few minutes).
This decoupling ensures that Salesforce users can continue to create and "send" orders without seeing technical errors, even while the backend manufacturing system is down. Once the manufacturing service is restored, the middleware "drains" the queue, delivering all buffered orders in the correct sequence. This strategy provides the highest level of reliability and resilience for mission-critical business processes.
問題 #22
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