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NEW QUESTION # 66
You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.
Answer: E,F
Explanation:
The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced
. In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C). Contractual agreement between ABC and FIREF - Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E). Reports of ABC audits on FIREF - Correct
Reports of ABC's audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF's environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A). FIREF's environmental policy - Incorrect
FIREF's environmental policy may be useful background information, but it is not required documented information for ABC's ISO 14001 EMS.
B). ABC's environmental manual - Incorrect
ISO 14001:2015 does not require an environmental manual.
D). Reports of internal audits carried out by FIREF - Incorrect
FIREF's own internal audit reports may be useful if available, but they are FIREF's EMS records, not required documented information of ABC's EMS.
F). Reports of FIREF's top management reviews - Incorrect
FIREF's management review records belong to FIREF's management system and are not required records for ABC's EMS audit.
Therefore, the two documents most directly required to verify ABC's control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
NEW QUESTION # 67
You are conducting a Stage 2 certification audit of Fitalot, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area at the centre of their large site, a supplier produces oxygen that is piped directly into the manufacturing processes of Fitalot. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences of this arrangement for Fitalot and are told that they are not significant, since the supplier provides its own services for water, sewage, waste, and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier, who is located inside the Fitalot site. He said they were outside the scope of the EMS and therefore never audited.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are major nonconformities.
Answer: A,B,G
Explanation:
In accordance with ISO 14001:2015 and ISO/IEC 17021-1 requirements, a major nonconformity represents a total breakdown or significant absence of a required management system process that compromises the integrity or capability of the EMS to achieve its intended outcomes.
* Option B (Clause 4.3 Scope of the EMS): Artificially excluding a core, high-risk production activity operating physically within the center of the organization ' s site boundary directly violates Clause 4.3 boundaries and authority requirements, constituting a systemic scope omission (Major Nonconformity).
* Option D (Clause 9.2.2 Internal Audit Programme): Completely excluding on-site supplier operations directly supplying critical raw materials from the internal audit programme represents a breakdown in monitoring and evaluation governance under Clause 9.2 (Major Nonconformity).
* Option H (Clause 6.1.2 Environmental Aspects): Failing to identify and document environmental aspects and associated impacts for on-site chemical manufacturing operations that Fitalot controls or influences constitutes a total absence of aspect risk evaluation for primary processes (Major Nonconformity).
Conversely, Option A is factually false per the scenario (truck transit aspects were recorded). Option C is invalid because ISO 14001 does not mandate that contractor policies mirror the host company ' s policy.
Options F and G reflect localized operational communication issues rather than major systemic breakdowns.
References: ISO 14001:2015 Clauses 4.3 (Determining scope), 6.1.2 (Environmental aspects), 9.2.2 (Internal audit programme), ISO/IEC 17021-1 Clause 9.4.5, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Grading Nonconformities).
NEW QUESTION # 68
When an organisation needs to determine the resources required for the internal audit programme, which one of the following issues does not impact on the achievement of its intended results?
Answer: D
Explanation:
The correct answer is A .
When determining resources for an audit programme, the organisation should consider issues that directly affect the ability to plan, conduct, report, and follow up audits effectively. Relevant resource considerations include the availability of competent auditors and technical experts , the impact of different time zones , and the availability of necessary documented information .
A). Access by the audit program manager to the competence records of the EMS Manager - Not required The EMS Manager's competence records may be relevant as part of EMS competence evidence during an audit, but access to those records is not a specific resource requirement for managing the internal audit programme . The audit programme manager needs to ensure auditor competence, audit resources, audit methods, timing, and information availability-not specifically the EMS Manager's competence file.
B). Availability of competent auditors and technical experts - Relevant Audits can only achieve reliable results when the audit team has the right competence and technical knowledge.
C). Impact of different time zones - Relevant
This can affect scheduling, remote audits, interviews, communication, and availability of personnel.
D). Availability of the necessary documented information - Relevant
Auditors need access to procedures, records, compliance evidence, operational controls, monitoring data, and other EMS documented information to collect audit evidence.
Therefore, the issue that does not impact the intended results of the internal audit programme is A .
NEW QUESTION # 69
You are auditing a regional distribution depot of Park and Spend, a major retail chain. In a corner, you notice a steel drum sitting in a pool of liquid, which is slightly leaking across the passageway. You ask the Depot Manager what is in the drum and are told it is hydraulic oil for the forklift trucks. When you ask why it is kept there, you are told that it is not normally kept there, but one of the forklift trucks reversed into it during the previous shift when it was waiting to be moved to a maintenance area. He says that he will get the floor cleaned up right away.
Your audit trail leads to a possible nonconformity against clause 8.2 of ISO 14001. Select one option of evidence that would demonstrate nonconformity to this clause.
Answer: B
Explanation:
In accordance with ISO 14001:2015 Clause 8.2 (Emergency preparedness and response), the organization must establish, implement, and maintain processes needed to prepare for and respond to potential emergency situations, including accidental spills and releases. Clause 8.2 specifically requires organizations to provide necessary equipment and resources to prevent or mitigate environmental impacts during actual emergency situations or incidents.
Option C is correct because the complete absence of spill control equipment (such as spill response kits, absorbent materials, or containment booms) demonstrates a failure to provide the planned operational controls and emergency response resources needed to respond promptly to chemical or oil spills, directly violating Clause 8.2.
Option A relates to driver competence and training under Clause 7.2 (Competence) or operational controls under Clause 8.1. Option B concerns occupational health and safety protocols rather than environmental emergency response controls under ISO 14001 Clause 8.2. Option D relates to facility infrastructure and fire safety regulations, which do not address the specific evidence of uncontained hazardous chemical leakage and spill response readiness.
References: ISO 14001:2015 Clause 8.2 (Emergency preparedness and response), Annex A.8.2, and CQI- IRCA ISO 14001 Lead Auditor Curriculum (Emergency Preparedness and Response Audit Trails).
NEW QUESTION # 70
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
Answer: A,C
NEW QUESTION # 71
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