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| Section | Weight | Objectives |
|---|---|---|
| Provider Relationship Management | 15% | - Manage referral management - Implement provider search and matching - Configure provider network management |
| Health Cloud Basics and Administration | 20% | - Manage Health Cloud permissions and sharing - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud |
| Clinical Data Model and Interoperability | 20% | - Configure clinical objects and relationships - Understand the clinical data model - Explain interoperability and FHIR integration |
| Health Cloud Analytics and Reporting | 15% | - Implement clinical analytics - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards |
| Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Configure patient timelines and milestones - Manage clinical encounters and assessments - Implement care plans and care teams |
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NEW QUESTION # 51
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.
Which two steps should a consultant take to complete this?
Choose 2 answers
Answer: A,D
Explanation:
Bloomington Caregivers is transitioning from the legacy Health Cloud Electronic Health Record (EHR) data model to the FHIR R4-aligned Clinical Data Model. This migration enhances interoperability and aligns with current healthcare data standards. The following steps are essential for a successful transition:
Utilize the Health Cloud Clinical Transition Tool (Answer A):
Purpose: Salesforce provides the Health Cloud Clinical Transition tool to facilitate the migration from the legacy EHR data model to the FHIR R4-aligned Clinical Data Model.
Functionality: This tool automates the migration process by mapping legacy EHR objects to their corresponding FHIR R4-aligned Clinical Data Model objects, ensuring data integrity and consistency.
Implementation Steps:
Preparation: Review existing data to identify the scope of migration and ensure data quality.
Execution: Run the Clinical Transition tool to perform the automated mapping and data migration.
Validation: Verify the migrated data to ensure accuracy and completeness.
Reference:
Map Objects and Fields to the Target Objects (Answer C):
Purpose: Accurate mapping of legacy EHR objects and fields to the new Clinical Data Model is crucial for maintaining data integrity and ensuring seamless integration with other healthcare systems.
Implementation Steps:
Analysis: Identify all legacy EHR objects and fields that require migration.
Mapping: Determine the corresponding objects and fields in the FHIR R4-aligned Clinical Data Model.
Configuration: Set up the mappings within Salesforce, ensuring that data flows correctly into the new model.
Additional Considerations:
Data Loader Usage (Answer B):
While Data Loader is a powerful tool for bulk data operations, it is not specifically designed for complex data model transitions like this. Using the Clinical Transition tool is recommended for its specialized capabilities in handling such migrations.
Leveraging the Health Cloud FHIR API (Answer D):
The Health Cloud FHIR API is intended for integrating external systems with Salesforce using FHIR standards. It is not designed for internal data model migrations. Therefore, it is not applicable in this context.
Conclusion:
By utilizing the Health Cloud Clinical Transition tool and meticulously mapping objects and fields to the target FHIR R4-aligned Clinical Data Model, Bloomington Caregivers can achieve a seamless and efficient migration, enhancing data interoperability and aligning with modern healthcare standards.
NEW QUESTION # 52
Which action is Possible in the program enrollment flow when adding in 'Enroll in Program' quick action to a record? (Choose three)
Answer: A,C,D
NEW QUESTION # 53
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers
Answer: B,C
NEW QUESTION # 54
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view of all engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?
Answer: B,C,D
Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with Reference Record Alerts:
Notify agents of important or recent changes in patient information.
Extract:
"Use Record Alerts to keep agents informed of changes and critical updates on the patient's record."
- Contact Center for Health Cloud Overview
Timeline:
Provides a single, unified view of all engagement interactions, encounters, and activities with a patient.
Extract:
"Timeline shows a consolidated history of patient interactions and engagement, giving agents a complete view in one place."
- Health Cloud: Enhanced Timeline
Member Plan FlexCard:
Displays key patient insurance information directly on the record page.
Extract:
"The Member Plan FlexCard displays essential details about the patient's insurance coverage for agents."
- OmniStudio: FlexCards
Other Options:
A . Identity Verification: Used for verifying caller identity, not information display.
D . Action Launcher: Launches actions/processes, not for displaying info or alerts.
Reference:
Contact Center for Health Cloud Overview
Health Cloud: Enhanced Timeline
OmniStudio: FlexCards
NEW QUESTION # 55
Bloomington Caregivers would like to share patient medication Information with an external pharmacy as soon as It Is updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an Immediate confirmation about any medication Interactions from the pharmacy.
Which two integration patterns should a consultant recommend?
Choose 2 answers
Answer: A,D
Explanation:
Bloomington Caregivers requires real-time integration for sharing medication updates with an external pharmacy and receiving immediate feedback. The recommended integration patterns are:
Platform Event:
Used for real-time, event-driven communication between Salesforce and external systems.
Enables asynchronous updates, ensuring the pharmacy receives medication updates as they occur.
Apex HTTP Callout:
Used for synchronous, real-time communication with external systems.
Allows Salesforce to call the pharmacy's API to receive immediate feedback, such as medication interactions or confirmations.
How These Work Together:
Platform Events push medication updates from Health Cloud to the pharmacy system.
The pharmacy system processes the updates and uses an API endpoint in Salesforce, invoked through Apex HTTP Callouts, to send feedback on medication interactions.
Why Other Options Are Incorrect:
Industries ETL: Used for batch data processing, not real-time interactions.
OmniStudio Integration Procedure: While it supports complex integration scenarios, it is not optimized for real-time event-driven communication.
Reference:
Platform Events in Salesforce
Apex Callouts Documentation
NEW QUESTION # 56
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