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| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 19% | - Design solutions aligned with educational processes and data models - Design for student lifecycle management - Evaluate account and contact models, data relationships, and scalability |
| Domain Expertise | 18% | - Explain Education Cloud solutions for K-12 institutions - Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations |
| Implementation Strategies and Best Practices | 18% | - Governance, change management, staffing, deployment, and adoption best practices - Plan, gather requirements, design, build, test, document, deploy, and optimize solutions |
| Integration and Data Management | 16% | - Data migration, quality, governance, and volume management - Assess integration requirements and strategies with external systems - Use EDA and data tools effectively |
| Education Cloud Configuration | 22% | - Understand capabilities, features, and compatibility with other Salesforce products - Install and configure Salesforce Education solutions - Work with Education Data Architecture (EDA) setup and configuration |
| Analytics | 7% | - Design and implement reports and dashboards for education stakeholders - Apply CRM Analytics and reporting solutions for education use cases |
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NEW QUESTION # 61
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers
Answer: C,D
Explanation:
Explanation
Full Sandbox and Partial Sandbox are two types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. A sandbox is a copy of a production environment that allows users to develop, test, or train without affecting live data or operations. A Full Sandbox is a type of sandbox that copies all data and metadata from the production environment. A Partial Sandbox is a type of sandbox that copies all metadata and a sample of data from the production environment based on specified criteria. The university can use a Full Sandbox or a Partial Sandbox to test the integration with its SIS, and provide training space for advisors with access to some of the data from the production org. Developer Sandbox and Developer Pro Sandbox are not types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. References:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://www.salesforce.org/products/advisor-link/overview/
NEW QUESTION # 62
A university's Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni Contact records into a new Salesforce environment.
Which action should the consultant take?
Answer: B
Explanation:
Explanation
The action that the consultant should take when loading a large volume of alumni Contact records into a new Salesforce environment is B. Set the Account and Contact's sharing to Private before the data load1. This is because setting the sharing to Private can improve the performance and speed of the data load, as it reduces the number of sharing calculations and recalculations that Salesforce has to perform during the process. Setting the sharing to Private can also prevent unauthorized access and visibility of the data by other users until the data load is complete and verified2.
A: Set the Account and Contact's sharing to Public Read/Write before the data load and C. Load record owners after the Account and Contact data load is complete are not valid actions for this scenario. Setting the sharing to Public Read/Write can degrade the performance and speed of the data load, as it increases the number of sharing calculations and recalculations that Salesforce has to perform during the process. Setting the sharing to Public Read/Write can also expose the data to other users who may not have the appropriate permissions or roles to view or edit the data2. Loading record owners after the Account and Contact data load is complete can cause errors and inconsistencies in the data, as the record owners are required fields for the Account and Contact objects. Loading record owners after the data load can also trigger unnecessary workflows and validations that can affect the data quality and integrity3.
NEW QUESTION # 63
A consultant is working with a university that uses Salesforceand wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
Answer: B
Explanation:
After installing EDA, the consultant needs to make the EDA record types available to profiles that need to accessthem. This is because EDA comes with several custom record types for standard objects, such as Account, Contact, Course, and Program Enrollment. These record types enable different views and fields for different types of records, such as Household, Student, Faculty, Course Offering, and Program Enrollment. By default, these record types are not assigned to any profiles, so the consultant needs to manually assign them to the appropriate profiles based on the business requirements and user roles of the university. This will ensure that the users can see and use the EDA record types and fields correctly and efficiently. References: Education Data Architecture Basics, Assign Record Types to Profiles
NEW QUESTION # 64
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
Answer: B
Explanation:
Explanation
Case is an object that should be configured for all student and support staff interactions, activities, and assigned support staff. Case is an object that represents a request or an issue that requires resolution or assistance from an organization. Case can be used to track various information about a student's request or issue, such as status, priority, category, or resolution. The consultant can configure Case for all student and support staff interactions, activities, and assigned support staff using features such as Case Assignment Rules, Case Escalation Rules, or Case Teams. Relationships, Account, and Advising Pools are not objects that should be configured for all student and support staff interactions, activities, and assigned support staff. References:
https://help.salesforce.com/s/articleView?id=sf.cases_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_cases
NEW QUESTION # 65
A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.
Which approach should the consultant recommend?
Answer: C
Explanation:
The consultant should recommend Agile as an approach to deliver additional functionality in smaller units through an iterative process for the university that completed its first implementation of Salesforce. Agile is a project management methodology that focuses on delivering value to customers in short and frequent iterations, incorporating feedback and changes along the way. Agile can help the university deliver additional functionality in smaller units through an iterative process by using features such as user stories, sprints, or scrum meetings. Work Breakdown Structure and Waterfall are not approaches that can deliver additional functionality in smaller units through an iterative process for the university that completed its first implementation of Salesforce. References:
https://trailhead.salesforce.com/en/content/learn/modules/agile-basics
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 66
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