Free PDF Quiz Advanced-Cross-Channel - Salesforce Advanced Cross Channel Accredited Professional Accurate Prep Guide

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Salesforce Advanced-Cross-Channel Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Einstein for Marketing Cloud23%- Differentiate Einstein features and use cases
- Implement and configure Einstein capabilities
  • 1. Einstein Recommendations and Predictive Intelligence
    • 2. Einstein Engagement Scoring and Frequency
      Topic 2: Mobile Studio13%- MobileConnect and GroupConnect features
      - MobilePush and WhatsApp integration
      - Mobile messaging configuration and best practices
      Topic 3: Social Studio12%- Social customer service and engagement strategies
      - Identity unification and data management
      - Social Studio functionality and configuration
      Topic 4: Cross-Channel Strategy and Measurement15%- Channel selection and campaign planning
      - Performance reporting and optimization
      - Multi-touch attribution and KPIs
      Topic 5: Interaction Studio10%- Real-time personalization and interaction management
      - Cross-channel experience optimization
      Topic 6: Distributed Marketing2%- Centralized vs localized marketing management
      - Distributed campaign features and sending options
      Topic 7: Journey Orchestration15%- Reporting and analytics for journeys
      - Integration with Datorama and Google Analytics
      - Journey design and best practices
      Topic 8: Ad Studio10%- Ad Studio capabilities and campaign alignment
      - Paid media integration with Marketing Cloud

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      Salesforce Advanced Cross Channel Accredited Professional Sample Questions (Q36-Q41):

      NEW QUESTION # 36
      Which social network(s) support lead capture in Ad Studio?

      Answer: A


      NEW QUESTION # 37
      What is the most frequent option to refresh an Advertising Audience?

      Answer: B


      NEW QUESTION # 38
      Where would you add a topic profile

      Answer: D

      Explanation:
      * Understanding Topic Profiles:
      * Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
      * Admin Settings as the Central Hub:
      * Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
      * Detailed Steps:
      * Access Admin Settings: In Social Studio, you ' ll click on your profile avatar in the top right corner and then select " Admin " .
      * Topic Profiles Section: Within the Admin panel, you ' ll find a dedicated section for " Topic Profiles. "
      * Create/Edit Topic Profiles: This is where you can create new topic profiles or edit existing ones. You ' ll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
      * Why Other Options Are Incorrect:
      * A. Social Studio Automate: Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It ' s not where you create the foundation of social listening (topic profiles).
      * C. Workspace Settings: Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don ' t create them there.
      * D. Social Studio Engage: Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don ' t create topic profiles in Engage.
      In Summary:


      NEW QUESTION # 39
      Decision split using contact data not working, myorders DE with 1 to many relationship configured in attribute group. What questions you need to ask to troubleshoot. Select multiple

      Answer: A


      NEW QUESTION # 40
      What is supported as a managed account in Social Studio?

      Answer: A


      NEW QUESTION # 41
      ......

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