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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deploy | 5% | - Pre-deployment validation and preparation - Manage mobile and user experience - Post-deployment monitoring and optimization |
| Topic 2: Discovery | 11% | - Gather functional and technical requirements - Define required capabilities and use cases - Identify customer personas and stakeholders |
| Topic 3: Implement | 42% | - Installation and configuration of Health Cloud - Customize features for specific use cases - Set up care programs, patient management and workflows - Configure applications and OmniStudio components |
| Topic 4: Design | 42% | - Healthcare data modeling - Define success metrics and reporting - Integration and data migration strategy - Solution design using best practices - Security, compliance and data access design |
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NEW QUESTION # 105
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
Answer: B,C,E
Explanation:
According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.
NEW QUESTION # 106
A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
Answer: A,D
Explanation:
B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the connection to the external benefit service that provides the patient's insurance coverage information.
D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A named credential specifies the URL of the external benefit service and the authentication protocol and credentials to use for callouts to that service.
NEW QUESTION # 107
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard.
Which underlying component should the consultant customize to achieve this?
Answer: A
Explanation:
In Salesforce Health Cloud's Integrated Care Management, the Care Plan creation wizard is built using OmniScript. To customize this wizard, consultants should modify the underlying OmniScript components.
Understanding OmniScript:
Purpose: OmniScript is a declarative tool within Salesforce OmniStudio that enables the creation of guided, interactive workflows, commonly referred to as wizards. These scripts guide users through complex processes, ensuring data consistency and enhancing user experience.
Key Features:
Declarative Configuration: Allows for the creation and modification of scripts without the need for custom code.
Reusable Components: Facilitates the use of pre-built elements to streamline the development process.
Integration Capabilities: Supports integration with various data sources and systems, enabling comprehensive data handling.
Customizing the Care Plan Creation Wizard:
Access the Relevant OmniScript:
Identify the OmniScript associated with the Care Plan creation process. This script defines the steps and user interface elements presented during care plan creation.
Modify the OmniScript:
Add or Remove Steps: Adjust the sequence of steps to align with the desired workflow.
Customize Input Fields: Alter field properties, such as labels, default values, and validation rules, to meet specific requirements.
Incorporate Business Logic: Implement conditional logic to tailor the user experience based on input data or user roles.
Test the Customized OmniScript:
Conduct thorough testing to ensure that the modifications function as intended and provide a seamless user experience.
Reference:
Create an Enhanced Care Plan Using Care Plan Templates: For insights into how OmniScript is utilized in the care plan creation process, refer to Salesforce's documentation: Create an Enhanced Care Plan Using Care Plan Templates Create Care Plans from Care Gaps by Using an OmniScript Flow: To understand the application of OmniScript in creating care plans from care gaps, see: Create Care Plans from Care Gaps by Using an OmniScript Flow Conclusion:
Customizing the Care Plan creation wizard in Integrated Care Management involves modifying the associated OmniScript. By tailoring this script, consultants can enhance the care plan creation process to better meet the specific needs of their organization.
NEW QUESTION # 108
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?
Answer: D
NEW QUESTION # 109
While not every component or attribute within Hearth Cloud is customizable, which three of the following components are customizable within Health Cloud? (Choose three.)
Answer: A,C,E
Explanation:
Custom label (A), Patient Card , and Timeline (D) are components that are customizable within Health Cloud. EHR data (B) is not a component, but a type of data that can be integrated with Health Cloud. Life Events (E) is not a customizable component, but a standard object in Health Cloud.
NEW QUESTION # 110
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