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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant (NP-Con-102) |
| Related Certifications: | Salesforce Certified Administrator |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | Valid indefinitely with annual maintenance via Trailhead |
| Exam Format: | Scenario-based, May include unscored items, Multiple-choice, Multiple-select |
| Exam Price: | $200 USD (plus applicable taxes) |
| Real Exam Qty: | 60 |
| Passing Score: | 64% - 67% |
| Available Languages: | English |
| Recommended Training: | Prepare for Your Salesforce Nonprofit Cloud Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Pearson VUE Registration |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator certification; recommended 1–2 years experience implementing Salesforce for nonprofits |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/nonprofitcloudconsultantnpc |
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The Nonprofit-Cloud-Consultant Exam consists of 60 multiple-choice questions that must be completed within 105 minutes. Nonprofit-Cloud-Consultant exam covers topics such as nonprofit industry trends, Salesforce Nonprofit Cloud architecture, and data management best practices. Candidates must score at least 62% to pass the exam and earn the Salesforce Certified Nonprofit Cloud Consultant (SP20) credential.
NEW QUESTION # 50
A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?
Answer: C
Explanation:
To restrict access to fields related to background checks on the Contact object so that only the volunteer manager and executive director can access them, the consultant should:
Create a Permission Set:
A permission set is a collection of settings and permissions that gives users access to various tools and functions.
Creating a permission set that includes access to the specific fields related to background checks allows for precise control over who can view and edit these fields.
Grant Field-Level Security:
Within the permission set, set field-level security to ensure only the specified users can view and edit the background check fields.
This ensures that sensitive information is only accessible to authorized personnel.
Assign the Permission Set:
Assign the permission set to the volunteer manager and executive director.
This approach provides flexibility and security, ensuring that only the designated users have the necessary access without altering the overall role hierarchy or creating unnecessary sharing rules.
Reference:
Salesforce documentation on Permission Sets: Permission Sets
These solutions ensure efficient and secure handling of data and permissions within the Salesforce Nonprofit Cloud.
NEW QUESTION # 51
A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services.
Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?
Answer: B
Explanation:
Salesforce Flows are ideal for guiding users through step-by-step processes, making them a perfect solution for triaging patients. By creating a flow, the nonprofit can ensure volunteers follow a consistent process, capture accurate data, and make immediate service decisions. Here's how to set this up:
* Design the Flow:
* Open Flow Builder from Setup.
* Create a new Screen Flow.
* Add Screens and Inputs:
* Add screens with input fields for the qualifying questions.
* Use Decision elements to branch the flow based on the answers provided.
* Capture Data:
* Use Assignment elements to store input data in variables.
* Save data to Salesforce records as needed (e.g., Case or Custom Object records).
* Generate Decision Outcomes:
* Based on the data captured, use Decision elements to determine eligibility.
* Display the outcome on a final screen or update a record with the decision.
* Test and Deploy:
* Test the flow thoroughly in Sandbox.
* Deploy the flow to production and embed it in the relevant Lightning pages.
"Create a Simple Flow" from Salesforce Help: Create a Flow
"Guided Processes for Nonprofits" from Salesforce.org: Salesforce Flow for Nonprofits
NEW QUESTION # 52
i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.
Why is the development manager unable to see the Template changes?
Answer: C
NEW QUESTION # 53
A nonprofit organization has been using Salesforce without NPSP. The organization is now interested in the NPSP functionality and wants the consultant to recommend if NPSP should be used in the same Salesforce environment or if they should start over in a new environment.
Which tool should the consultant use to help evaluate and recommend the best course of action?
Answer: B
Explanation:
A https://www.freecram.com/question/Salesforce.Nonprofit-Cloud-Consultant.v2021-01-10.q37/a-nonprofit-organization-has-been-using-salesforce-without-npsp-the-organization-is-now-interested-in ((see in comments) To evaluate and recommend whether to use NPSP in the same Salesforce environment or start over in a new environment, the consultant should use Salesforce Optimizer. Salesforce Optimizer provides a comprehensive report that evaluates the current Salesforce org and identifies areas for improvement and optimization.
Log in to Salesforce: Access the Salesforce org.
Navigate to Salesforce Optimizer: Go to Setup, search for "Optimizer", and select "Salesforce Optimizer".
Run Salesforce Optimizer:
Click "Run Optimizer".
Wait for the evaluation to complete. Salesforce Optimizer will generate a detailed report.
Review the Report:
Analyze the report to understand the current state of the Salesforce environment.
Look for insights related to customizations, data quality, and system usage.
Make a Recommendation:
Based on the findings, determine if the existing environment is suitable for implementing NPSP.
If significant issues or customizations are found, consider starting over in a new environment.
Using Salesforce Optimizer helps ensure an informed decision based on the health and suitability of the current Salesforce environment.
NEW QUESTION # 54
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?
Answer: B
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/opportunity-settings-in-nonprofit-success-pack/set- up-soft-credits-npsp
https://trailhead.salesforce.com/en/content/learn/modules/donation-soft-credit-management-with-nonprofit- success-pack/create-and-manage-soft-credits To ensure that the person being honored by a tribute gift consistently receives the proper soft credit, the nonprofit should set up Automatic Opportunity Contact Roles in NPSP and configure the Honoree role. This automation ensures that the honoree is always credited appropriately without manual intervention.
Steps:
* Navigate to NPSP Settings > Donations > Automatic Opportunity Contact Roles.
* Add a new Contact Role with the role type "Honoree."
* Set the role to be automatically assigned to Opportunities that meet the criteria for tribute gifts.
* Test the configuration by creating a new tribute gift and verifying that the Honoree Contact Role is correctly assigned.
* Train staff on how to use the new setup to ensure consistency in data entry.
References:
CertGod Nonprofit Cloud Consultant Guide: Advises on configuring Automatic Opportunity Contact Roles for managing soft credits in tribute gifts.
Salesforce Documentation on NPSP Automatic Opportunity Contact Roles: Provides instructions on setting up and managing contact roles for Opportunities.
NEW QUESTION # 55
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