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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Prompting and Task Execution | 14% | - Apply task decomposition techniques to structure complex requests - Adapt prompting strategy by task type - Create effective prompts for business and technical tasks - Iterate prompts to improve output quality |
| Topic 2: Troubleshooting and Optimization | 10% | - Identify and diagnose issues with underperforming prompts or poor outputs - Adjust approaches based on feedback and results - Optimize workflows for efficiency and effectiveness |
| Topic 3: Product and Model Selection | 12% | - Align model selection with task requirements - Differentiate between Claude model types - Select appropriate Claude product features - Manage context limitations and memory |
| Topic 4: Workflow Integration and Solution Design | 16% | - Analyze requirements and use cases - Use Claude for research, planning, and process optimization - Integrate Claude into existing workflows and communicate its value and limitations - Support solution design through iteration |
| Topic 5: Output Evaluation and Validation | 21% | - Edit and adapt outputs for the intended audience - Organize and curate information and select appropriate output formats - Apply fact-checking and validation techniques - Determine when human review or additional verification is required - Identify hallucinations, inconsistencies, and biases in responses - Evaluate Claude-generated outputs for accuracy and completeness |
| Topic 6: Configuration and Knowledge Management | 12% | - Create effective system-level instructions - Maintain and update configurations - Manage uploaded knowledge and connectors - Configure Claude Projects with instructions and knowledge sources |
| Topic 7: Governance, Risk, and Responsible Use | 15% | - Identify appropriate and inappropriate use cases - Apply data sensitivity, regulatory, and privacy considerations - Understand ethical implications of Claude use - Follow organizational AI policies and governance standards |
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NEW QUESTION # 97
You are a project manager working through a long planning conversation with Claude and must keep the conversation productive as it grows.
Which two practices keep a long planning conversation productive? (Select two.) Each correct answer presents a complete solution.
Answer: A,D
Explanation:
Under the objective Understand, manage context limitations and memory considerations and when to restart, summarize, or persist , managing conversational state across long planning sessions is essential for maintaining output quality and coherence. Large Language Models operate within finite context windows where attention can degrade as extraneous tokens accumulate.
Option B is a best practice because shifting subtopics often dilutes earlier instructions; explicitly restating key constraints and strategic goals ensures the model anchors its attention on active parameters without being distracted by obsolete conversational turns. Option C represents context compression-a core technique where key milestones, agreed parameters, and decisions are consolidated into a dense summary. This reduces token overhead, frees up working memory, and prevents hallucination or drift. Conversely, opening a new thread for every minor question (Option A) fractures contextual continuity, switching topics arbitrarily (Option D) pollutes attention heads, and avoiding summarization (Option E) accelerates context bloat and degrades performance.
NEW QUESTION # 98
You are decomposing a "build a customer journey map" request.
Which is the correct order of decomposed steps?
(1) Identify the touchpoints the customer encounters during each stage.
(2) Define the persona and the journey scope to be mapped.
(3) Capture pain points and opportunities at each touchpoint.
(4) Synthesize the findings into the final journey-map artifact.
(5) Identify the major stages the persona moves through.
Answer: B
Explanation:
The journey must first be bounded by defining the persona and the scope being mapped. Without Step 2, the team does not know whose experience is being analyzed, which objective is relevant, or where the journey begins and ends. It then identifies the major journey stages in Step 5, such as awareness, evaluation, purchase, onboarding, and ongoing use.
Once the stages exist, the team can identify the customer's touchpoints within each stage in Step 1. Pain points, unmet needs, emotional responses, and improvement opportunities can then be recorded against those touchpoints in Step 3. Finally, the validated findings are synthesized into the journey-map artifact in Step 4.
The correct order is therefore 2,5,1,3,4.
Option C identifies stages before establishing the persona and scope. Option D attempts to list touchpoints before defining the stages in which those interactions occur. Both sequences create structural ambiguity.
This decomposition follows dependency ordering: each output supplies the structure needed for the next activity. Anthropic's prompt-chaining guidance supports dividing complex work into sequential stages when intermediate results require inspection or when a defined pipeline improves control. Anthropic's prompt- chaining guidance
NEW QUESTION # 99
An HR business partner is building a long-running workspace where a team handbook, a leveling guide, and a policies-FAQ document will be referenced across many separate chats by several team members.
Which Claude feature is designed for this use case?
Answer: D
Explanation:
Option B is correct because Claude Projects are specifically designed to organize recurring work around persistent instructions and reference knowledge. Anthropic explains that documents uploaded to a Project's knowledge base become available as context across chats in that Project. Project instructions likewise establish consistent guidance for Claude's behaviour and responses. Team and Enterprise users can share Projects with other organization members using appropriate view or edit permissions.
A Google Drive Connector can retrieve information from connected files, but it is not the best primary answer for a curated workspace with stable instructions and a defined knowledge base. An Artifact is an editable output surface rather than a persistent multi-chat reference repository. Reattaching the same documents to every chat would work technically, but it creates unnecessary repetition and increases the risk that a team member forgets a required source or uses an outdated version.
The Project should contain only current, authoritative versions of the handbook, leveling guide, and FAQ.
Access permissions and document maintenance responsibilities should also be defined. Therefore, a shared Project is the feature that most directly meets the stated multi-chat, multi-member requirement. See Anthropic' s documentation on creating and managing Projects and Project capabilities .
NEW QUESTION # 100
You are a marketing manager deciding what to include in custom instructions for a writing-focused Project.
Which two items belong in the custom instructions? (Select two.)
Each correct answer presents a complete solution.
Answer: C,E
Explanation:
Project instructions should contain persistent behavioral requirements that apply across the Project's recurring tasks. Option B defines the expected structure and length of typical deliverables, while Option C establishes the organization's brand voice and tonal requirements. Both are stable instructions that Claude should consistently apply across chats.
Option A concerns unrelated internal messages and therefore does not belong in a Project dedicated to external writing deliverables. Option D reflects one reviewer's personal preference rather than an approved organizational standard. Option E can be valuable, but the representative document itself is better stored as Project knowledge or attached reference material. The custom instructions can direct Claude to follow that approved example, but they should not attempt to reproduce an entire sample document unnecessarily.
Anthropic explains that Project instructions are intended to provide project-specific context, workflow guidelines, task requirements, and roles that apply consistently across multiple conversations. Uploaded Project knowledge supplies the source documents and reference examples Claude should consult. Separating durable behavioral rules from supporting reference material makes the configuration easier to maintain and reduces conflicting guidance. Consequently, B and C are the correct instruction-level elements. Anthropic's personalization and Project-instruction guidance
NEW QUESTION # 101
You are an HR specialist sorting potential ethical risks of a Claude-supported workflow.
Which two risks pose the highest ethical concern in an HR-adjacent workflow? (Select two.) Each correct answer presents a complete solution.
Answer: C,E
Explanation:
Under the objective Understand ethical implications of AI usage , evaluating HR workflows requires identifying systemic harms, legal compliance liabilities, and threats to employee rights.
Option A highlights the ethical danger of autonomous algorithmic decision-making: delegating high-stakes determinations (such as termination, performance ratings, or compensation) to an AI system without accountable human oversight violates fundamental fairness and labor ethics. Option E represents severe algorithmic bias and discrimination: generating outputs that systematically disadvantage candidates or employees based on protected characteristics (e.g., race, gender, age, disability). Both scenarios represent critical ethical risks. Conversely, minor clerical typos in calendar invites (Option B), formatting irregularities in general announcements (Option C), and punctuation style inconsistencies (Option D) are minor operational defects that carry zero ethical or regulatory consequences.
NEW QUESTION # 102
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